Business Project: Drone Technology in Modern Food Delivery Systems

This business project outlines a plan to develop a drone-based food delivery service, aiming to enhance delivery efficiency and customer satisfaction. The project includes a vision and mission statement focused on timely, high-quality service, with a goal to popularize drone use among restaurants and increase revenue. Primary research, involving customer sampling and manager interviews, is proposed to gauge market response. The Customer Relationship Framework is employed to understand and address customer needs effectively. A diagrammatic explanation illustrates the business model, emphasizing the integration of research, framework application, and customer feedback for continuous improvement and business development. This solution is available for students on Desklib, offering a valuable resource for understanding business project development and innovation in service delivery.

Running head: BUSINESS PROJECT
Business Project
Name of Student
Name of University
Author Note

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BUSINESS PROJECT
Table of Contents
Idea of the business....................................................................................................................2
Vision and mission of the business............................................................................................2
Goal of the business...................................................................................................................2
Form of research to be undertaken.............................................................................................3
Form of theory, model or framework used................................................................................3
Diagrammatic explanation of the business................................................................................4
Bibliography...............................................................................................................................5

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BUSINESS PROJECT
Idea of the business
The business idea is to develop a drone that can help in delivering food to the people.
In the modern world, ordering food online with the use of various applications is a growing
trend. Therefore, the deliverymen can provide the services with the help of drones that are
strong enough to carry the food ordered. This can help in the quick delivery of food and at the
same time provide opportunity for development of the mode of delivery. Therefore, the
product can help in ensuring that the service men can provide food delivery with minimum
effort.
Vision and mission of the business
The mission of the business is to ensure that customers in love with food can enjoy
their order using minimum effort. The key is to ensure that the customers are provided their
food with quality and on proper time so that any form of negligence can be avoided. At the
same time, any type of traffic that may exist can be avoided with the help of drones.
The vision is to ensure that the drones become popular among the restaurants within
the end of the year. This can provide an opportunity of growth and the revenue can be
increased by $500,000. Hence, the vision can help in the development of the product in an
effective manner.
Goal of the business
The goal is to popularise the product among the restaurants and ensure that the drones
are used in every field starting from the delivery of the food to the delivery of any online
ordered product. It is expected that the product will reach its popularity in the market within
the end of this year and it can provide restaurant owners with an ability to provide the best

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BUSINESS PROJECT
quality service. Hence, the serviceability of the restaurants can improve and at the same time
ensure that profit of the restaurants applying the technology increases.
Form of research to be undertaken
The form of research to be undertaken for formulating the business plan includes a
primary research. A sampling of customers and an interview of the managers that own the
restaurants can be conducted. This can help in identifying the response of the customers
about the application of drones and at the same time help in understanding the technical
competence of the company applying the drones. Hence, conducting a primary research can
be effective in making the plans related to the application and development of drones in the
market.
Form of theory, model or framework used
In order to understand the response of the customers in an effective manner, Customer
Relationship Framework needs to be implied. The level of satisfaction of the customers can
be determined with the help of the model. The social requirement of the customers and the
manner in which the grievances of the customers can be managed is focused by the
application of the framework. Therefore, this particular framework can help gaining the
feedback of the customers and at the same time ensures timely supply of the services is
provided for the customer satisfaction.

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Figure 1: Customer Relationship Framework
(Source: Djankov 2016)
Diagrammatic explanation of the business
Figure 2: Diagrammatic explanation of the business
(Created by author)

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BUSINESS PROJECT
Bibliography
Besley, T., 2015. Law, regulation, and the business climate: The nature and influence of the
World Bank Doing Business project. Journal of Economic Perspectives, 29(3), pp.99-120.
Djankov, S., 2016. The Doing Business project: how it started: correspondence. Journal of
Economic Perspectives, 30(1), pp.247-48.
Meredith, J.R., Mantel, S.J., Shafer, S.M. and Sutton, M.M., 2014. Project management in
practice. Wiley.
Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.