Harvey Norman & JB Hi-Fi: E-Business Supply Chain Management Report
VerifiedAdded on 2023/06/05
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AI Summary
This report explores the integration of information technology and e-business and its transformative effect on supply chain management, evolving the process from mass production to mass customization. It assesses the impact of supply chain strategies on Harvey Norman and JB Hi-Fi, detailing their business models, customer and supplier relationships, and supply chain management approaches. Harvey Norman employs a complex model focusing on diversification and franchise organization, while JB Hi-Fi follows a franchise-based model emphasizing legal compliance. The report recommends JB Hi-Fi implement a logistics tracking system and Harvey Norman expand its website's user-friendliness. Ultimately, the report concludes that effective supply chain management is crucial for e-business success in the 21st century, highlighting the interdependence of business models and the advantages of proper tracking.
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