E-Business Systems: Impact of E-Technologies and Supplier Roles

This report examines the impact of e-technologies on modern organizational business operations, highlighting both the benefits and challenges faced by businesses today. It discusses how e-technologies, such as information systems and specialized software, enhance business efficiency, improve productivity, and streamline operations, while also creating new job roles and specializations. The report further explores the crucial role of suppliers in overcoming threats and risks associated with these technologies, particularly in areas like server issues, bandwidth limitations, and IP address management. It emphasizes the importance of supplier collaboration in enhancing supply chain networks and ensuring the effective implementation of e-business solutions. The report concludes by underscoring the positive impact of e-technologies on e-business, e-health, and e-commerce services, ultimately contributing to business growth and continuity.

Running head: E-BUSINESS FUNDAMENTALS AND SYSTEMS
E-Business Fundamentals and Systems
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Executive summary
With the advancement in technology, there have been huge changes within the business
organizations nowadays such as adapting to the recent trends and meeting the business demands
with much ease and effectiveness. From the report, it could be understood that the e-technologies
had created a positive impact on the management of business operations and processes and
ensured targeting the right market segments with ease and effectiveness. The information
technology implementation eased down the completion of tasks within less time and even
promoted good communication for ensuring smooth flow of information and messages all
throughout. The suppliers made sure to overcome the issues faced while implementing
technologies during business management with the help of delivering good quality raw materials
and technological components so that the business could bring fruitful resulted.

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Table of Contents
Impact of e-technologies on modern organizational business operations.......................................3
Suppliers overcome the threats and risks associated with these technologies.................................7
Conclusion.....................................................................................................................................10
References......................................................................................................................................11

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Introduction
The report is prepared to discuss the impact of e-technologies on the organizational
business operations considering the e-technologies issues and challenges faced by different
business organizations nowadays. The impact of e-technologies and its contribution to the
successful management of business operations will be illustrated here. The roles of suppliers in
overcoming the threats and risks associated with these kinds of technologies will also be depicted
here in this report1.
Impact of e-technologies on modern organizational business operations
Nowadays, most of the business organizations are dependent on the technology for day to
day operations and on the decisions made for the growth and continuity of the business. The
organizations use information systems, customized software and specialized technologies for
ensuring that the business operations are managed properly along with reduced time and cost for
the accomplishment of tasks. The electronic technologies or e-technologies have enhanced the
scopes for reducing the time consumed for completion of a task and at the same time, enhanced
the productivity level of the organization, which can automatically influence the operations and
processes in business2.
1 Rainer, R. Kelly, Brad Prince, and Hugh J. Watson. Management Information Systems. Wiley
Publishing, 2014.
2 Kim, David, and Michael G. Solomon. Fundamentals of information systems security. Jones &
Bartlett Publishers, 2013.

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With the progress in computer systems technology, the business efficiency has improved
along with the adaption of the organizational structure with the restructuring departments. This
has also helped in modifying the requirements of the positions and furthermore facilitated the
addition and removal of jobs. The employees often need training and developmental programs to
enhance their skills, knowledge and expertise and they should be taught about the new software
programs and equipments necessary for fulfilling the job requirements and even make those
fulfill the industry standards3. The web based business can automatically create new jobs and
specialize in the areas of technology, furthermore implement new forms of technology to retain
the job roles and responsibilities that have become obsolete in certain industries.
For the employees, the advancement in technology could reduce the time taken for the
completion of tasks and improve the efficiency of business operations largely too. The changes
in terms of everyday operations could be I the form of upgrading of computer systems and
introducing the new information systems for streamlining the operations and at the same time
develop an effective customer relationship management system or CRM. The CRM system could
provide cloud based computing system for managing the projects undertaken easily and maintain
an accurate log of client communication and information required for ensuring successful
business operations management4. Another major benefit of electronic technologies on the
business could be the decision to make purchases and manage the company finances too for
3 Baden-Fuller, Charles, and Stefan Haefliger. "Business models and technological
innovation." Long range planning46, no. 6 (2013): 419-426.
4 Kaczor, Sebastian, and Natalia Kryvinska. "It is all about services-fundamentals, drivers, and
business models." Journal of Service Science Research 5, no. 2 (2013): 125-154.

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ensuring successful business operations for both the small and large organizations. For
determining the time frame and scale to add new computer systems and software, it would be
important to understand the weight of improvements based on the perceived added value to the
company and furthermore offset the costs through an increase in profit level. By using advanced
technologies, the business operations would be easier and this could lower down the cost of
operations, furthermore ensure continuity and growth of business rapidly as well5.
The information technology has created a huge positive impact on the organizations by
influencing the business strategy, organizational culture, structure of the organization,
management processes and workplace conditions too. The information technology systems have
created new scopes and opportunities for the promoting of innovation procedures along with the
addition of more features in the products and services. The services could be delivered over the
networks, which has created ease in re-sequencing, i.e., parallel processing of the databases
along with accessibility and management of information from different sources simultaneously.
The time is extended as well, which has created special portability features that has taken the
products and services closer to the users and even ensures proper reusability of information6.
The groupware activities and electronic mail have facilitated the development of a
positive culture within the organizations and created changes in the way information flow and
5 Schumacher, Markus, Eduardo Fernandez-Buglioni, Duane Hybertson, Frank Buschmann, and
Peter Sommerlad. Security Patterns: Integrating security and systems engineering. John Wiley
& Sons, 2013.
6 Mohapatra, Sanjay. "E-commerce Strategy." In E-Commerce Strategy, pp. 155-171. Springer,
Boston, MA, 2013.

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are disseminated all throughout. It is an effective way to manage flow and exchange if
information and data between the suppliers and customers and it has promoted an innovative
culture, where the system developers are keen to become culturally sensitive to the various
departments of group wares. The IT has created a flexible and fluid structure, which has not
only maintained proper network structures but has also helped in adapting to the changes
whenever needed. The management processes are affected as well trough the development of
most effective approaches to access information and data from the various sources along with the
utilization of external information on the internet and the databases7. The group decision support
system, on the other hand, has helped in managing meetings through video conferences and other
virtual meetings for improving the process of decision making and even enhanced the skills of
the facilitator and the group members to master the techniques of structured discussion.
The nature of professional work is improved through the utilization of advanced
technologies, which has not only involved the use of extensive information and knowledge based
work, but can also enhance the ability of the workers to communicate with each other
consistently. This would enhance the traditional skills of thinking, writing and organizing,
furthermore could all0w for the best utilization of Information technology for the researching
aspects8. This would automatically improve the ability to access information as well as
communicate ideas, opinions and knowledge through management of information and
7 Nof, Shimon Y., Jose Ceroni, Wootae Jeong, and Mohsen Moghaddam. Revolutionizing
Collaboration through e-Work, e-Business, and e-Service. Vol. 2. Springer, 2015.
8 Frank, Ulrich, Stefan Strecker, Peter Fettke, Jan vom Brocke, Jörg Becker, and Elmar Sinz.
"The research field “modeling business information systems”." Business & Information Systems
Engineering 6, no. 1 (2014): 39-43.

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knowledge, furthermore make people enough competent in their respective disciplines and IT
areas. Within the workplace, the e-technology could reorganize the entire workplace as well as
provide better flexibility in terms of working conditions and saving of costs too. The mobile
professionals have founded it ease to manage business through mobile phones and even other
individuals have been benefited as they can work from home9.
Suppliers overcome the threats and risks associated with these technologies
The suppliers of the information technology are mainly the individuals who provide the
hardware and software components required for the management and implementation of the
information technology within the business organizations. The knowledge process considering
the application of methods, processing, sharing and exchange of information and data is referred
to as the information technology10. The suppliers play a vital part in enhancing the efficiency of
the new technologies and information systems and also reduces the costs of transactions through
electronic data transaction and management of shared databases. This helps in overcoming any
obstacles and even improves the ability of the organizations to utilize the Information technology
resources, furthermore allow the company to gain competitive advantage in business too11. The
9 Stair, Ralph, and George Reynolds. Principles of information systems. Cengage Learning, 2013.
10 Lucia-Palacios, Laura, Victoria Bordonaba-Juste, Yolanda Polo-Redondo, and Marko
Grünhagen. "E-business implementation and performance: analysis of mediating
factors." Internet Research 24, no. 2 (2014): 223-245.
11 Lyons, Kelly, and Stephen Tracy. "Characterizing organizations as service systems." Human
Factors and Ergonomics in Manufacturing & Service Industries 23, no. 1 (2013): 19-27.

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supply chain members have also invested a large amount of money on the information
technology, which has further enhanced the ability to apply new technologies within the supply
chains.
The collaborative communication of the suppliers has further developed inter-
organizational relationships and promoted collaborative communication by holding the
distribution channels and supply chains all together. The supplier network governance facilitates
the supply chain management by developing a governance system that has been categorized by
tasks, coordination methods and authority of the individuals. The network analysts are
considered as effective suppliers who manages the configuration of networks to ensure that the
IT systems keep the entire network structured and interconnected. With the lower level of
integration, the link or connection between the supply chain partners further strengthen and
enhances the effectiveness of the supply chain networks12. E-technologies have created a positive
impact on the e-business as well as overcome the challenges and issues related to the e-health
and e-commerce services.
There are multiple issues associated with the e-technologies such as server issues, issues
regarding bandwidth, security issue and even static and dynamic IP address related issues. Often
these issues lower the bandwidth and deteriorate the network connectivity, which further create
difficulties in managing the e-business with ease and effectiveness. While utilizing the external
Web hosting, the server of the company could experience downtime, which might create server
12 Wu, Dianshuang, Jie Lu, and Guangquan Zhang. "A fuzzy tree matching-based personalized e-
learning recommender system." IEEE Transactions on Fuzzy Systems 23, no. 6 (2015): 2412-
2426.

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issues as well as take a huge amount of time for managing the network connectivity. A limit is
always placed on the bandwidth for the e-business to use13. When it exceeds the bandwidth that
has been allocated, the host may not be able to provide the option for upgrading to a dedicated
server. The dedicated server should be implemented for providing unlimited bandwidth, which
could resolve these kinds of issues as well as overcome the problem of moving the entire website
to another host.
The dynamic IP address consists of a series of numbers that are linked with the domain
name. It is shared with multiple owners of the website, which often reduces the flexibility and
effectiveness of the e-business websites managed by the companies. The dynamic IP addresses
change from time to time, which further reduces the stability of the website while the static IP
address is not shared and remains fixed14. It is important for the suppliers to purchase the static
IP address and keep contact with the web hosting provider or internet service provider. The
provider of internet and website hosting must link the static IP address with the e-business
domain with the use of ISP15.
13 Lavy, Ilana, and Aharon Yadin. "Soft skills-an important key for employability in the" shift to
a service driven economy" era." International Journal of e-Education, e-Business, e-
Management and e-Learning 3, no. 5 (2013): 416.
14 Sun, Zhaohao, Huasheng Zou, and Kenneth Strang. "Big data analytics as a service for
business intelligence." In Conference on e-Business, e-Services and e-Society, pp. 200-211.
Springer, Cham, 2015.
15 Joshi, Girdhar. Management Information Systems. Oxford University Press, 2013.

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The security issues on the other hand result from the activities of hackers, who are
responsible for delivering viruses and malwares and even break into the website dataset to steal
the confidential data and information stored there. The suppliers should create a secure socket
layer or SSL certificate in the website prior to the purchase made by the companies to ensure that
the company website is protected and the data and information could be protected. E-
technologies have benefited the e-commerce system and so most of the challenges are associated
to those only16. The customers’ services related problems could be overcome by integrating with
multiple systems seamlessly for synchronizing the information and data available all across the
systems. This would help in accumulating the information and displaying it in a single interface.
Conclusion
The report showed the various issues and challenges faced by the organizations nowadays
that had been using the different types of e-technologies. Few f the major issues faced were lack
of security, network connectivity issues due to inappropriate management of servers, static and
dynamic IP addresses along with improper synchronization of data and information all
throughout. The suppliers could manage these kinds of issues by protecting the e-technologies
responsible for e-commerce business through the development of a secure socket layer or SSL
and even by setting firewalls t prevent unauthorized access to data and information present in the
databases. The organizational structure was influenced as well because with the implementation
of new and advanced technologies, it had become easier to conduct the business process
reengineering. It had reduced the costs of operations and even managed decentralization to
16 Cassidy, Anita. A practical guide to information systems strategic planning. CRC press, 2016.

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produce accurate results along with the successful implementation of information technology
systems too.