E-Business Applications Report: Analysis of Amazon and Woolworths

This report examines the e-business applications of Amazon and Woolworths, focusing on their operational strategies, use of artificial intelligence, and e-commerce approaches. The report provides an overview of Woolworths, an Australian retail company, and its online operations, including its 'click and collect' model. It then analyzes Amazon.com, detailing its structure as a parent company with numerous subsidiaries and its position as a global e-commerce leader. The report explores Amazon's vast product offerings, operational processes, and the use of marketing techniques to personalize customer experiences. It also discusses the operational aspects of both companies, including design of goods and services, process and capacity design, job design, scheduling, inventory management, and maintenance. The report also includes additional research conducted through peer-reviewed journal articles in the e-commerce business, with the conclusion and recommendations addressing the key aspects of the e-commerce strategies of both companies.

E-Business Applications
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Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Overview of Woolworths enterprise............................................................................................3
Brief overview of current operations of Woolworths..................................................................4
Woolworth’s enterprise uses Artificial Intelligence....................................................................7
Conduct further research in the peer reviewed journal articles in the E-commerce business.....9
CONCLUSION..............................................................................................................................11
RECOMMENDATION.................................................................................................................11
REFERENCES..............................................................................................................................12
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Select Amazon.com as E-commerce Business, discuss about the subsidiary and parent company
which are considered the same entity..............................................................................................3
Brief overview of current operations of Amazon e-commerce store..........................................4
Amazon e-commerce business uses Artificial Intelligence.........................................................8
Conduct further research in the peer reviewed journal articles in the E-commerce business.....9
CONCLUSION..........................................................................................................................11
RECOMMENDATION.............................................................................................................11
REFERENCES..........................................................................................................................12
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INTRODUCTION
E-business applications are defined the web-based application that can bewill be
implementing and performed to perform the different tasks for business. Generally, it provide
some way for enterprise to interact with potential consumer through web service. Afterwards, it
will identify the specific need or requirement of consumers.
The report will discuss about the Amazon.com asWoolworth’s e-commerce business,
identifying its parent enterprise that may considered the similar entity. The documentation will
describe about the current operation of amazon Woolworth’s store. Furthermore, it will
understand the importance of Artificial intelligence within business survival and how e-
commerce business use them. However, conducting the further research through journals in the
e-commerce business.
MAIN BODY
Overview of Woolworths enterprise
Woolworths is based on the Australian company, has extensive retail interest through New
Zealand and Australia. It is one of second largest company in Australia by revenue. The
organization was founded in 1924, along with Coles forms a near duopoly of Australian super
markets. This online enterprise is produced the groceries items such as vegetable, fruits, meat
and packaged foods. Sometimes, it may available DVDs, health and beauty items, stationery and
household items. Woolworths online is mainly followed “click” and “collect”, providing the
home delivery service to potential consumers in marketplace.
Select Amazon.com as E-commerce Business, discuss about the subsidiary and parent
company which are considered the same entity.
Amazon.com is based on the American multinational technology company based in
Seattle. Washington. Amazon.com Inc., is consider as Parent company of Amazon. It is one of
most common international e-commerce business in global marketplace.
Amazon Woolworth’s online business is mainly focused on e-commerce so that they can
use cloud computing, artificial intelligence and digital streaming (Bahja, 2020). It is considered
as big four technology companies along with Facebook, Google and apple. Amazon
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Woolworth’s is well known established industries through technological innovation and mass
scale, providing the better online food services.. It is the world’s largest online marketplace.
In 2019, there are 981 Woolworths supermarkets and 43 different metro convenience
stores which mainly giving the better option of potential client. In this way, they can easily
purchase items through online medium. The interest of consumer towards company grew after
1924, as opened more branches of online store that were established across Australia.
Woolworths began selling their wide range of goods, claiming the lowest price or money.
Subsidiaries
Amazon has owned 40 different subsidiaries which mainly including Goodreads,
shophop, Twitch, teachstreet and zappos etc.
A9.com: it is based on the modern technology enterprise which providing the innovation and has
been include subsidiary since 2003 (Jelassi and Martínez-López, 2020). Amazon is known for
its disruption of well-established industries in term of innovation technology. It is considered as
largest online marketplace, AI assistant provider and cloud computing platform. the organization
was established by Jeff Bezos in Bellevue, 1995. Initially, Amazon was started as online market
for books but afterwards, it has rapidly expanded to sell other products such as video games,
furniture, food, toy and other jewellery items. In 2015, amazon has acquire the entire food
market approximately $13.4 billion, established the physical stores in different countries.
Amazon.com sold wide variety of books, which shipped from Jeff Bezos garage in Seattle. After
few years, it has been established the strong position in the online marketplace. In additional, it
can export and import product among seven different countries, Also fulfil need and requirement
of potential consumers.
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Amazon Maritime: this enterprise is basically hold the federal maritime commission license
which operates as non-vessel owing common carrier. It enabled the organization to manage
its current shipments from US and china.
Audible.com: it is based on the seller and producer of spoken audio entertainment, providing the
educational programming through internet. It is one of the largest producer that help for
giving the downloadable audiobook services. In 2008, Amazon has announced that
potential customer purchase about $300 million. It is becoming a subsidiary of amazon.
Brilliance audio: It is based audiobook publisher founded in 1984 by Michael Snodgrass in Gran
Haven. This organization has produced its 8 audio titles and then afterwards, amazon was
purchased in 2007. Afterwards, it operates as an independently within Amazon.
Goodreads: It is based on the social cataloging website founded in 2006 and launched in 2007
global marketplace (Jelassi and Martínez-López, 2020). This website company allows for
individual person to free use Goodreads extensive and collection of user populated
database such as annotations, book and reviews. In some cases, user can register to check
availability of book and reading lists. Furthermore, it is creating their own groups of book
discussion as well as suggestions.
Brief overview of current operations of Woolworths Amazon e-commerce store
Woolworth’s operations have a specific set of standards, which directly affecting the
different shareholders, supply chainIn 1995, Amazon.com sold wide variety of books, which
shipped from Jeff Bezos garage in Seattle. It provideprovides the large number of books, which
mainly available into their website. Afterwards, it may serve 7- different countries. In this way, it
can fulfil the need and requirement of potential consumers.
Amazon.com sell lot of stuff into global marketplace. Generally, this organization should
be applied amazon to buyer sale approach which is not different from other online retailers. User
can use online website to access, search a lot of information about the product as well as service
(Tkachenko, Kuzior and Kwilinski, 2019). In additional, it can be finding the supplies beauty
item, sporting goods, jewellery, books, DVDs, bedding. Amazon is a giant in the details. Besides
its various product range in marketplace. Amazon takes important steps to customize buyer
experience.
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Amazon.com Inc., can perform various operation and function in market. Furthermore, it
also embedded with marketing techniques that amazon employs to personalize user experience
which are probably the suitable example in E-commerce enterprisesi and Martínez-López, 2020).
It always claim to give better insight into how enterprise perform well in the retail operations
against their potential target and commitment. The Woolworth’s operations are known as best
quality of goods as well as services. It’s all about the different location where enterprise maintain
their position in global marketplace. Sometimes, theThe primary aim of Woolworth’s is targeting
the more and more potential consumers. Afterwards, it is also increasing the to increase the
production and sales in global marketplace. In this way, it is mainly focused on the business
operations to consider innovative approach for enhancing overall business in global marketplace
(Malapane, 2019). For Example- company’s overall approach focus on sales and production. In
this way, AmazonWoolworths can perform perform the operation of different operation such as
customer tracking and monitoring. But it will be managed or controlled by implementing suitable
techniques. g. It is important process which help for maintaining cookie on hard drive. User can
find on receiving end of all necessary features that make better shopping experience.
Amazon.comWoolworth’s sell a lot of stuff into global marketplacein Australian
marketplace. In this way, Generally, this organization should nonline to buyer sale approach
which is not different from other online retailers. User can use online website to access, search a
lot of information about the product as well as service (Tkachenko, Kuzior and Kwilinski, 2019).
In additional, it can be finding the supplies beauty item, sporting goods, jewelbooks, DVDs,
bedding.
Amazon is andinghe operations into three different sonorth America. Thus, it offers its
various product andce in marketplace. Amazon.comWoolworths ensure that its operations
management efforts satisfy the potential consumers and support in the decision areas of e-
commerce business (Malapane, 2019). With expanding the operations, continuously adjusting its
current operational management approach in context of growth and development (Jelassi and
Martínez-López, 2020).
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Under the perspective of operational, various type of activities performed by
organization. As resulting in improve the service quality and business for branches that are
capacity, supply chain, human resource and other demand forecasting.
Furthermore, it can be considered the different current operations of Woolworth’s
Design of goods and services: It is considered as important part for design entire business
output which mainly covered with strategic decision area of operation. Generally, organization
can address this concern primarily through modern technology (Jelassi and Martínez-López,
2020). In this way, Woolworth’s can use advanced information and communication technique to
ensure that online retailer efficient or convenient for targeting potential customers. Modern
technologies are used by Woolworth’s e-commerce operations to increase the efficiency.
Process and capacity design: It is considered the important operation to optimise the
production activities. Generally, Woolworth’s will take an effective strategic decision, which
extensively applied the automation to streamline its current business processes (Tkachenko,
Kuzior and Kwilinski, 2019). in this way, it become easier for highlighting the importance of
automation and other technologies in enhancing entire process of business in global marketplace.
Job design and Human resource: HR development is the important part of Woolworth’s
business. The current operation is to maintain the combination of in-house employment process.
Furthermore, it also established the coordination with third party agencies. Woolworth’s
recruitment and selecting process are aligned to organizational growth and development. This
will help for fulfilling the specific need and requirement in corporate offices or stores.
Scheduling: The operation manager can consider both short term and intermediate schedule
to ensure all essential resources. In order to satisfy the need or requirement of client. Usually,
Woolworth’s enterprise relies on the involvement of supplier for online e-commerce business
(Tkachenko, Kuzior and Kwilinski, 2019). The supplier can access the organization website to
identify certain demand level and implementation of their shipping or delivery schedule as per
requirement. Business operations management include automated shipping schedule which
involves its fulfilment centre. Therefore, it provide better shipping service to seller.
Inventory Management: Woolworth’s can perform the operation to maintain optimal
inventory ordering and holding. In this way, organization will consider strategic decision area
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through finished the good inventory by using just-in-time approach. Another way, Woolworths
holds other goods and ensure that maintain optimal inventory (Tkachenko, Kuzior and Kwilinski,
2019). Moreover, warehouse staff members are well-trained to increase speed of order fulfilment
with the help of modern technologies.
 Maintenance: it emphasizes the stability as well as reliability of business processes.
Woolworth’s involved the specialised teams for improving the technological assets. In
additional, different workers are regularly trained to maintain human resource capacity and also
satisfy the organizational need for e-commerce business.
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 Amazon.com will be performed the different operationsNorth America segment: this
segment is mainly includes earning from retail sales of client products in this way, large number
of population subscription through website. :
Design of goods and services: It is considered as important part for design entire businesss
on the large poatin output which mainly covered with strategic decision area of operation.
Generally, organization can address this concern primarily through modern technology (Jelassi
and Martínez-López, 2020). In this way, Amazon can use advanced information and
communication technique to ensure that online retailer efficient or convenient for targeting
potential customers. Modern technologies are used by Amazon e-commerce operations to
increase the efficiency.
Process and capacity design: It is considered the important operation to optimise the
production activities. Generally, Amazon will take an effective strategic decision, which
extensively applied the automation to streamline its current business processes (Tkachenko,
Kuzior and Kwilinski, 2019). in this way, it become easier for highlighting the importance of
automation and other technologies in enhancing entire process of amazon in global marketplace.
AWS segment: It is one of the most profitable segment, which mainly based on the Amazon
business to business strategy. Through
Job design and Human resource: HR development is the important part of Amazon e-
commerce business. The current operation is to maintain the combination of in-house
employment process. Furthermore, it also established the coordination with third party agencies.
Amazon’s recruitment and selecting process are aligned to organizational growth and
development. This will help for fulfilling the specific need and requirement in corporate offices
or stores.
Scheduling: The operation manager of azmainly cons can consider both short term and
intermediate schedule to ensure all essential resources. In order to satisfy the need or requirement
of client.Amazon innovation and emerging market
Usually, amazon relies on the involvement of supplier for online e-commerce business. The
supplier can access the organization website to identify certain demand level and implementation
of their shipping or delivery schedule as per requirement. Amazon operations management
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include automated shipping schedule which involves its fulfilment centre. Therefore, it
provideprovides better shipping service to seller.
Inventory Management: Amazon can perform the operation to maintain optimal inventory
ordering and holding. In this way, organization will consider strategic decision area through
finished the good inventory by using just-in-time approach. Another way, Amazon holds other
goods and ensure that maintain optimal inventory (Tkachenko, Kuzior and Kwilinski, 2019).
Moreover, warehouse staff members are well-trained to increase speed of order fulfilment ing thr
Sometimes, with the help of modern technologies.
Maintenance: it emphasizes the stability as well asand reliability of business processes.
Amazon.com involved the specialised teams for improving the technological assets. In
additional, different workers are regularly trained to maintain human resourceness operation and
functio capacity and also satisfy the organizational need for e-commerce business.
Why is the Artificial Intelligence important for Amazon.com (E-commerce)Woolworth’s
company survival.survival?
Artificial intelligenceAI can beis a term that mainly defineed as simulation of human
intelligence in machine that are programmed to think like mimic and humans. It is considered as
important term that may applied to any machine that exhibits traits associated with human
thinking capabilities in term of learning and problem-solving (Tkachenko, Kuzior and Kwilinski,
2019). Artificial intelligence is becoming trends in current competitive marketplace. AI offers
smart business solution to small as well as large enterprises. Usually, AI technology has helped
e-commerce to reach their greater heights. Another words,Moreover, AI has been revolution in
context of mobile applications.
it has become revolution within mobile application world.
Artificial intelligence plays important role within Woolworth’s business, which is is
completely transforming the business modelentire structure into new format. In order to establish
strong position in marketplace. of different brand such as Amazon.com. Woolworth’s The e-
commerce can be used the modern technological advancement, which are being innovated in the
online industries (Jelassi and Martínez-López, 2020). The integration of AI in e-commerce
business which will be increasing marketing standards in marketplace. It became useful for
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creating more personalized experience by performing analysis of large data sets. Moreover,
identifying the suitable pattern of consumer behavior.
The artificial intelligence is important for e-commerce business for transforming the user
experience towards online shopping. This will help for predicting the shopping pattern based on
the product as well as service. In additional, AL enabled the digital assistant such as Google
duplex platform (Jelassi and Martínez-López, 2020). It helps for developing the capabilities and
abilities of e-commerce business. Another way, AI also considered as important term in which
the personalization in e-commerce. Through this, Woolworths Amazon can be gathered or
collected large amount of data from each online usersuser. AI and machine learning applicable in
e-commerce, which is deriving the important user insights from generated customer information
or data (Tkachenko, Kuzior and Kwilinski, 2019).
For instance, AI enabled tool or platform where consideration of Boomtrain is able to
analyse consumer data from various touch points such as websites, mobile applications, and
email campaigns. These are considered the important aspects for performing the online
interactions. Sometimes, it enabled e-commerce business such as Amazon Woolworth’s to make
appropriate product recommendations. However, it provideprovides the consistency in user
experience across all hardware devices.
Artificial intelligence is also suitable for effective inventory management for maintaining
high level of inventory process. It always supportsupports for fulfilling the market demand with
adding to idle stock. That’s why, Woolworth’s enterprise has focused on the inventory
management that was Sometimes, inventory management was restricted in term context of stock
levels, AI help for enabling the inventory management and able to record data or information.
Apart from that AI enabled smart solution in term of e-commerceWoolworth’s business.
Woolworth’s It is baseduses as AI technologies for increasing the visibility of different product
as well as service in global marketplace. Different on the modern technology so that online
shoppers to wide range of itemcan attract towards goods and service through online medium but
they did not even know about existence of current position in marketplace. For instance, AI
based technology will support for e-commerce to increase the demand in marketplace. in this
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way, large number of potential customers are attracted towards better product as well as service.
AI help for maintaining the performance and efficiency of business operations.
Amazon e-commerceWoolworth’s enterprise business uses Artificial Intelligence.
Amazon Woolworth’s can use AI-drive technology around e-commerce business, the
world-wide operations team has constantly refining its process and leveraging technology to
determine, in real time where some order should be picked at same time.
The primary vision of team membersWoolworth’s is to implement are considered
computer vision system, which help for easily identifying the activities of potential consumers
that analyse image to securely track or monitor the different activities. By using AI, Amazon has
transformed into fully automated shipping warehouse in current decade (Tkachenko, Kuzior and
Kwilinski, 2019).
Basically, Woolworth’s business can use AI to detect underlying pattern on the basis of
potential consumer behavior from specific products. It could be regular purchase of food item
from e-commerce Woolworth’s supermarket. On the other hand, it can easily track purchase of
individual products with the help of inventory and sales database system. Machine learning also
support for predicting the regular habit of customer towards store.
). In this way, amazon operates more than 175 centre, which was founded in 2003 as
subsidiary of amazon.com. it can be possible through automation which are applied the modern
technologies within e-commerce business such as autonomous mobile robots, sophisticated
control platform, language perception, machine learning, recognition and semantic.
Amazon Woolworth’s can be utilised the AI in order to identify various good and service.
it anticipates potential client to purchase which then factors into where product available in
stocked. Artificial intelligence and machine-learning technology are not confined with single
enterprise segment (A Great Change in eCommerce, 2019). It applicable at everywhere, utilising
across the overall business process through skilled teams. The new innovation of Amazon by
using AI technology such as Alexa suite. It is based on the voice activated devices, available on
the Amazon go stores. Moreover, it has been recommendation suggested to consider engine that
cause “frequently bought together”.
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