E-commerce Report: Analysis of E-commerce Models and Ethical Issues

This report provides an in-depth analysis of e-commerce, focusing on the B2C business model as adopted by food supply markets. It examines the use of internet and e-technologies, including ICT infrastructure, and discusses key issues such as client-side rendering, server-side programming, database connectivity, and session tracking. The report also highlights the threats and risks associated with e-commerce, such as fraud and security breaches, and emphasizes the importance of ethical considerations. Furthermore, the report analyzes the business models of Coles and Woolworths, identifying their principal business goals, and rates various website attributes. The conclusion summarizes the findings, emphasizing the adoption of the B2C model and the need for strategies to mitigate risks. This report is a valuable resource for understanding the complexities and challenges of e-commerce in the food supply market.

E-COMMERCE

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK ..............................................................................................................................................3
a. Internet and e-technologies.....................................................................................................3
b. Discuss how particular e-technologies as well as infrastructure employed by business........3
c. Key issues................................................................................................................................3
d. Threats and risk.......................................................................................................................4
e. Ethical aspects of e-business and e-technologies....................................................................4
Assignment 2...................................................................................................................................5
Task..................................................................................................................................................5
a. E-commerce business model...................................................................................................5
b. Why business belongs to B 2 C e-commerce business model................................................7
c.Identification of the principal business goals of a website.......................................................7
d. Rate of each attribute..............................................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES .............................................................................................................................11

INTRODUCTION
E-commerce plays a vital role in expand the business at local, national and international
level. World wide web are created by most of the organisation through which they deliver
products or services through online(Falk and Hagsten,2015). The present assignment in context
to food supply market that adopts e-commerce model to deliver products or services to its
customers.
TASK
a. Internet and e-technologies
Information technology like internet now it has been transformed ways of a firm to
conduct business. The entire food supply market are functioning through internet and carry out
their business operations effectively. It influenced positively to the food industry as they create
websites which allow its customers to make purchase online. It lowering the cost to a firms and
also save their capital on manufactured of products or services. Most of the food companies can
enhance its supply by communicate data with its distributors, retailer and warehouse over
internet. Thereafter, they can effectively build a competitive advantage in effective manner.
b. Discuss how particular e-technologies as well as infrastructure employed by business
Most of the food supply market employed its business through the usage of information
communication technologies(ICT). It constitutes them to transfer products or service information
to its customers (Bilgihan, Okumus, Nusair and Bujisic,2014). It able them to carry out external
activities and make relationship among the groups, business and other individuals with the
assistance of internet. ICT infrastructure employed by business in which it encompasses all
protocols, devices, networks and procedures.
c. Key issues
There are various key issues that are described as follows:-
Client-side:-
 The rendering of client-side is disabled automatically if there is an error in the print
processor returns.
 The main issues is that when the printer driver used a custom print processor than it
automatically turns into disabled.
Server- side programming:-

 The main issue in server side programming is that there is no code security as human read
scripted languages.
Data base connectivity:-
 The main issues with the Oracle database business to overcome from this it is needed to
upgrade with new version by safe software (Kapoor, 2016).
 The issues it arises when there is a misconfiguration in the environment of users.
Session tracking The main issue arise when there is continuously series of response and request with the
same client at that time server not able to identify from which they get request.
d. Threats and risk
The main threats and risk for the e-business carry out by the food supply market is that
there is an increase is number of fraud. Thus, they can easily track the customer personal
information over internet is one the major security risk. The personal information shared by
clients while purchase products or service through internet such as password, ATM and Credit
card number (Rodriguez, Smith and Spinac,2014). Therefore, with the increase in a number of
cyber crime for which there are some procedures and policies that are necessary to mitigate e-
commerce risk. It has been described as follows:-
Educate team:- The organisation are required to have an understanding about the e-
commerce risk and provide education its everyone team operator.
Information security:- The company are required to establish a page through which they
educate their customers regards to security controls and practices.
Regular software updates:- The e-business have to update its websites with the new
security software version.
Password:- The password must be strong with Alphanumeric letter an changed them on
regular basis.
e. Ethical aspects of e-business and e-technologies
Ethical issue in e-commerce:- There is a rapid growth of e-commerce it becomes
increase in a number of theft of data of customer by hackers. The other issue of poor service is
that they fail to provide credits to its customers.

Social issues in e-commerce:- Most of the customer would not like to purchase products
or service online as they fear that there privacy information are leaked by hackers. For this, most
of the society not accept to buy products online and make payments.
Assignment 2
Task
a. E-commerce business model
B2C- It is that type of business model that are adopted by the food supply market in
which they sell goods or service directly to its customers (Taylor, Deelman, Gannon and
Shield,2014). Thus, from the online website they will send the information about products or
services through e-mail and then they will dispatch goods directly to its clients. Therefore, both
Coles and Woolworths supplying adopts the B2C e-commerce business model.
Business name
Coles company: URL link//https://www.coles.com.au/

Woolwoths company: URL link//https://www.woolworths.com.au/

b. Why business belongs to B 2 C e-commerce business model
The main reason of adopts the B 2 C business model by Coles and Woolworths is that
they can direct sell their foods products to their e-commerce websites. They can easily reduce
their expenses by facilitate information over a social media websites.
Coles company: B2C model is belongs to Coles company as they give online facility to
its customer to buy online and its also give special offers on fruits and vegetables.
Woolwoths Company: The website of a company belongs to business to consumer
model because they deliver the full information of special offer of food products and free
delivery to attract customers.
c.Identification of the principal business goals of a website
Coles company: The main business goal of cloes Company website is that create their
own business process for the purpose of provide innovation as well as enhancement of services
and satisfy the customer by give facility of online order for the food products via company's
application.
Woolwoths Company: The main principles of its website is to increase sales, also create
awareness, minimize cost, assist firm to grow and also improves customer experience.
d. Rate of each attribute
1.
Coles company
Website: https://www.coles.com.au/
Domain name: coles.com.au
Woolwoths Company
Website: https://www.woolworths.com.au/
Domain name: woolworths.com.au
2.
Google provides a best search engine optimization as they provide a sufficient
information that helps the user to analyse and interpret
3.

Coles company: Rate for a website is 4 as it provide foods product's wide range of prices on the
home page of a website and also specials as well as catalogues that is necessary for the customer
to know
Woolwoths Company: Rate for a website is 5 on the home page of a company's website provide
offers on each food products as well as price. Thus, it also gives option to click on the product
and order online whenever the customers wants.
4. Yes, both Coles and Woolworths company provide all necessary information that are required
by customers are special offers, price of a product and catalogues etc.
5. Rate will be given to both company is 3
6. Rate 5
7. Rate 4 The e-business have to update its websites with the new security software version.
8. Rate 4 for Cloes company and rate 5 for Woolworths company
9. Rate 4 both company's provide a all types of foods products as per the customer culture needs.
10. Rate 5 for both online groceries company
11. Rate 5 yes, the website contains all customization data
12. Rate 2, there is no experience information available of a company on websites
13.Rate 4, yes there is a customer service support option available
14. Rate 5, it is easy to find information over websitesRate for a website is 5 on the home page of
a company's website provide offers on each food products as well as price.
15. Rate, the information provide over the have a sufficient information for users and effective
language that are understandable by users.
16. Rate 3Rate for a website is 5 on the home page of a company's website provide offers on
each food products as well as price.
17. Rate 4
18. Rate 1
19. Rate 4
20. Rate 5
21. Rate 3 there is no online option available and rate 4 there is a wide range of option such as
cash payment, credit card and debit card option.

22. Rate 4 as there is a free delivering on first shop are available on woolworths websites and
rate 3 for coles company
f) Comparison of both websites
Coles website Woolwoths Company:
Coles company: The main business goal of
cloes Company website is that create their own
business process for the purpose of provide
innovation as well as enhancement of services
and satisfy the customer by give facility of
online order for the food products via
company's application.
 It provides foods product's wide range
of prices on the home page of a
website and also specials as well as
catalogues that is necessary for the
customer to know
Woolwoths Company: The main
principles of its website is to increase sales,
also create awareness, minimize cost, assist
firm to grow and also improves customer
experience.
The website is more successful as the home
page of a company's website provide offers on
each food products as well as price.
CONCLUSION
Summing up the whole report it has been concluded that the Coles and Woolworth adopts
the B2C business model. Thereafter, it has been also analysed that there is an increase in the
number of frauds and cyber crime. For this, there are some strategies such as Information
security, regular software updates and change password on regular basis etc. can mitigate with
such type of risk.

REFERENCES
Books and journals
Bilgihan, A., Okumus, F., Nusair, K. and Bujisic, M., 2014. Online experiences: flow theory,
measuring online customer experience in e-commerce and managerial implications for
the lodging industry. Information Technology & Tourism.14(1).pp.49-71.
Falk, M. and Hagsten, E., 2015. E-commerce trends and impacts across Europe. International
Journal of Production Economics.170.pp.357-369.
Kapoor, R.V., Lo, J.W. and Ng, J.W., International Business Machines Corporation, 2016. E-
commerce messaging using SMS. U.S. Patent 9,331,871.
Rodriguez, H., Smith, N.J. and Spinac, C.J., Toshiba Global Commerce Solutions Holding
Corporation, 2014. E-check and e-commerce. U.S. Patent 8,645,241.
Taylor, I.J., Deelman, E., Gannon, D.B. aFalk, M. and Hagsten, E., 2015nd Shields, M.,
2014. Workflows for e-Science: scientific workflows for grids. Springer Publishing
Company, Incorporated.