E-commerce Business: Technology Applications, Issues and Analysis

This report provides a comprehensive overview of the e-commerce business, focusing on the application of various technologies and the impact of these technologies on business operations. It explores the evolution of e-commerce, highlighting the shift from traditional business models to online platforms, and examines the benefits of adopting e-commerce technologies. The report delves into specific research issues, such as cyber-attacks, the cost of search engine optimization, and the complexity of adapting to new technologies. It further analyzes the application of technologies like electronic data interchange and e-mail in e-commerce. The report also reviews related work, including articles that discuss the cultural dimensions of global business, e-business services, and the challenges of the new economy. It also explores research methodologies, such as sampling techniques and questionnaires, used to collect data on the transition to e-commerce. The conclusion summarizes key findings and offers recommendations for businesses operating in the e-commerce landscape.

RUNNING HEAD: Ethical issues and dilemmas from the financial statement of Dick smith 1
Name of the student-
Research topic- E- commerce
University name-

Ethical issues and dilemmas from the financial statement of Dick smith 2
Abstract
In this report, study has been prepared on the E- commerce business. This E- commerce business has been gaining momentum
throughout the time with a view to provide best possible satisfaction to clients. However, there are several applications of technologies
which company implement while running business effectively. This research has shown how E- commerce business has changed
people’s shopping experiences. Nonetheless, adoption of enterprises resources planning has major part to play in E-commerce
business.

Ethical issues and dilemmas from the financial statement of Dick smith 3
Table of Contents
Abstract....................................................................................................................................................................................................................... 2
Introduction................................................................................................................................................................................................................. 4
Research issues............................................................................................................................................................................................................ 5
About technology........................................................................................................................................................................................................ 5
Application of technologies in developed E-Commerce business................................................................................................................................6
Related work................................................................................................................................................................................................................ 6
Research methodologies............................................................................................................................................................................................ 12
Experimental analysis................................................................................................................................................................................................ 13
Conclusion................................................................................................................................................................................................................. 15
Recommendation...................................................................................................................................................................................................... 15
References................................................................................................................................................................................................................. 17

Ethical issues and dilemmas from the financial statement of Dick smith 4
Introduction
With the increasing ramification of economic changes and complex business structure, E-commerce business has gained
momentum and resulted to adoption of technical changes and adoption E- business. Traditional significance of business is to doing
simply business by selling and purchasing but E-commerce or electronic commerce is a new manner of business across the internet. Its
spectrum covers many business activities. This has helped researcher to identify the possible factors of E-business and benefit of e-
commerce technology for the achievement of goal of the business and to stands in the competent market. This report reflects that each
and every organization should indulge in changing their design and analysis on consistent basis with a view to adopt innovation and
creation in their value chain activities. In this report, the use of application technologies in the business functioning of organization has
been taken into consideration. Application technology refers to the different kind of methods to perform the different task of the E-
commerce business. It is observed that there are core details of E-commerce business and what kind of threats and opportunities
organizations are facing in online business market if company adopts E-commerce business.

Ethical issues and dilemmas from the financial statement of Dick smith 5
Research issues
There are several issues which could be faced by organization while making their business E-commerce and installing cyber
computing enterprises resources planning to establish automation in the business functioning of organization (Laurillard, 2013)
 Vulnerability of cyber-attacks from the ill-intentioned persons
 High cost and consistent cost associated with the search engine optimization process for E-commerce business.
 Visibility of products and services of company through online portal
 Complexity to adapt with the newly sophisticated application of technologies
 Clients negative feedback for the business functioning of E-commerce business
 Availability of relevant and faithful data for the research of E-commerce business.
 Collecting information on the organizations adopting Cyber computing enterprises resources planning for taking their business online
About technology
Electronic business involves transaction through the internet and gives wider range to the business. It is a business activity which
needs no single paper and all work happen on the internet. It may include buying and selling of goods, communications with the
customers or with the manufacturers. It can be inferred that it is a technology to accomplish the goals of the organization in the
trending scenario.

Ethical issues and dilemmas from the financial statement of Dick smith 6
Application of technologies in developed E-Commerce business
There are many uses of electronic forms in the field of E-commerce. There is one of the important application technology which is
electronic data interchange uses to transfer data from one computer to another. It is the new way to exchange data, documents or etc.
through electronic technology. Through E-commerce technology many transaction can make online, payment of goods can also be
done through this technology. Many data can also be electronically exchange in E-commerce technology (Liebowitz & Frank, 2016).
Related work
Ferraro, G.P. and Briody, E.K., 2017. The cultural dimension of global business. Taylor & Francis.
In this article, emphasis have been made on It also improves the relationship with the external body or persons. In addition to
this, it is observed that if companies around the globe adopt cyber computing enterprises resources planning to make their business
transparent and E- business then it has several opportunities and threats to organization. For instance, by using advanced technologies,
company could establish automation in their business and clients could easily place orders through online portal. This shall not only
enhance client’s experiences but also help company to reduce the overall cost of production
Yang, Y., Yang, B., Humphreys, P., McIvor, R., & Cadden, T. (2017). An investigation into E-business service in the UK telecommunication
manufacturing industry. Production Planning & Control, 28(3), 256-266.

Ethical issues and dilemmas from the financial statement of Dick smith 7
This article reflects the key understanding on the E-business services in UK and how company are adopting enterprises
resource planning to take their business online. The other important technology of E-commerce is “E-mail” abbreviated for Electronic
mail is the mostly use method for communication and fast transfer of messages or other data through electronically. It also involves
group working and remote working can understand the need of the business easily.
Angeloska-Dichovska, M. and Mirchevska, T.P., 2017. Challenges of the Company in the New Economy and Development of E-business
Strategy. STRATEGIC MANAGEMENT, 22(2), pp.27-35.
In this article, several cyber-attacks and malfunctioning in E- business have been found. This article reflects that all the
transaction of the business may speedily resolve when enterprises avail the benefit of E-commerce transaction.Therefore, it could be
inferred that each and every organization which is going to adopt E- commerce in its value chain activities, should be more inclined
towards using best level of technologies and consistent assessment over its technologies.
Worline, M. and Dutton, J.E., 2017. Awakening compassion at work: the quiet power that elevates people and organizations. Berrett-Koehler
Publishers.
This article provides the deep understanding on the employees working and how motivated they feel while indulged in E-
commerce business. It is observed that There are few types of e-commerce business first is “Business to Business” which may happen
between business entities regarding supply chain technology or inventory management. Second is “Business to Customer” which deals

Ethical issues and dilemmas from the financial statement of Dick smith 8
in customer relation by the business entities. Third one is “Customer to Business” in this customer demands their requirements for a
particular products before the business persons. And the forth one is “Customer to Customer” in this communication is happen
between customers.
Montgomery, D.C., 2017. Design and analysis of experiments. John Wiley & Sons.
In this article, various factors, problems and issues related to changing business structure or taking business online have been
taken into consideration. It is evaluated that each and every organization should indulge in adopting proper level of design analysis to
make effective changes in their business.
Strauss, J., 2016. E-marketing. Routledge.
This article provides understanding on the E-commerce business and how management department are using E-marketing to promote
their business online. There are several E-marketing methods such as use of social media, Google image sections and using loyalty
card for promoting and branding of business online.
Loudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education India.
Management information system is database which is used to establish follow of information in various part of organization. In
this article, it is evaluated that how companies are installing management information system in their business functioning. There are

Ethical issues and dilemmas from the financial statement of Dick smith 9
various pros and cons have been discussed which reflects the key understanding and usage of management information system and
how management department are using it to make better and effective strategic decision.
Ross, D.F., 2016. Introduction to e-supply chain management: engaging technology to build market-winning business partnerships. CRC
Press.
Companies indulged in E- business have to establish delivery network which could be used to deliver goods and services to
clients. However, company could their own decide about the bearing of shipping charges involve with delivery of goods. This article
reflects the key understanding on the E- supply management and how technologies could be used by organizations to create core
competency in the international business sector.
Soto-Acosta, P., Popa, S., & Palacios-Marqués, D. (2016). E-business, organizational innovation and firm performance in manufacturing
SMEs: an empirical study in Spain. Technological and Economic Development of Economy, 22(6), 885-904.
This article has reflected that key understanding on the use of technologies and implication in business. Technology to define
the Electronic commerce is “Internet” the whole thing of E-commerce only being done through the internet. It is the connection
between many buyers and sellers or many others as it is the only method of communication between people and business entity. There
is another better distribution of the product fulfills the need of the customer. Electronic forms are also very good in the new

Ethical issues and dilemmas from the financial statement of Dick smith 10
technology of E-commerce. That may provide the less use of physical paper instead of these forms in electronic form available to the
user for any of the requirements.
Feeney, M.K. and Welch, E.W., 2016. Technology–task coupling: Exploring social media use and managerial perceptions of e-
government. The American Review of Public Administration, 46(2), pp.162-179.
This article has shown that how adoption of E-commerce business could increase the overall efficiency of business and
effectiveness to provide easy availability of goods and services to clients by using online media and social survey. This has shown that
if company could use online survey, social media and other methods then it will not only enhance the existing client’s satisfaction but
also help other persons to make effective use of resources to grasp other international market.
Brynjolfsson, E. and McAfee, A., 2014. The second machine age: Work, progress, and prosperity in a time of brilliant technologies. WW
Norton & Company.
E-commerce or electronic commerce has many different application technologies through which business can smoothly or
easily conducted. In this article, use of artificial intelligence and its adoption by different organization have been taken into
consideration. This has reflected that if company could adopt cyber computing enterprises resources planning then company could
establish automation in their business functioning and increase the overall business efficiency in determined approach.

Ethical issues and dilemmas from the financial statement of Dick smith 11
Whitmore, A., Agarwal, A. and Da Xu, L., 2015. The Internet of Things—A survey of topics and trends. Information Systems
Frontiers, 17(2), pp.261-274.
In this article, it is reflected that if company wants to take business online or wants to enter into cloud business to grasp more
clients then it has to evaluate all the internet of things. These are the factors which will give all the opportunities and threats to
organization. If an organization could evaluate all the proper internet of things then it will strengthen the existing business structure
and effectiveness of value chain activities of business going online.
Van Der Aalst, W.M., 2013. Business process management: a comprehensive survey. ISRN Software Engineering, 2013.
Strategic management is the key factor for the success of organization. In this article, it is reflected that if company could
install application technologies accompanied by cyber computing mechanism then it will pose various opportunities and threats to
organization. Nonetheless, before taking business online, each and every organization should evaluate whether it would be relevant for
particular organization to go online to enhance their market share or not. Ideally, some time, organization has to suffer the scarcity of
resources, capital and other problems.
Mumford, E., 2013. Values, technology and work (Vol. 3). Springer Science & Business Media.
This article evaluates core details of E-commerce business and what kind of threats and opportunities organizations are facing
in online business market. However, the main emphasis has been made on the value, technologies adoption and implemented work by

Ethical issues and dilemmas from the financial statement of Dick smith 12
organizations which have adopted cyber computing online business methods. This has shown that if company is grasping market share
on international level then it should adopt customized business strategy to provide goods and services to clients as per their need and
demand in market.
Research methodologies
There are several research methodologies such as use of sampling techniques such as cluster sample survey, statistic sample
survey, use of questionnaire. These will help in collecting data from the concerned people to regarding the vulnerability and
converting traditional business to E-commerce business. There are other research methodologies such as use of loyalty card, E-card
and other options which could be adopted by organizations to evaluate client’s need and demand in E-commerce business. Primary
data related to E-commerce business could be collected by using observation, questionnaire, monkey survey and conducting seminars.
On the other hand, secondary data could be collected by using magazines, official gazette and other papers. These research
methodologies will be helpful in evaluating the core details of E-commerce business and what kind of threats and opportunities
organizations are facing in online business market.