E-planning in NSW: Detailed Analysis of Benefits, Usage, and Examples

This report provides a detailed analysis of e-planning in New South Wales (NSW). It begins by defining e-planning as a computer-based electronic planning process and its role in improving the planning system in NSW. The report explores the benefits of e-planning, including increased efficiency, transparency, and cost-effectiveness, as well as its influence on infrastructure and spatial sectors. It discusses various examples of e-planning applications in NSW, such as online planning portals, visual tools, and transactional services. The discussion also covers the drivers of e-planning, such as housing affordability and customer satisfaction, while also acknowledging potential pitfalls. The report highlights how e-planning has created opportunities for business, innovation, and technological advancements in NSW. Furthermore, it emphasizes the positive impact of e-planning on the economy, particularly in the IT sector, and its role in making information more accessible and democratic. The report concludes with a recommendation on how the benefits of e-planning can outweigh its potential pitfalls.

Running head: E-PLANNING
E-planning
Name of the student
Name of the university
Author’s note

1E-PLANNING
Contents
Introduction...........................................................................................................................................2
Discussion.............................................................................................................................................2
Conclusion.............................................................................................................................................7
References.............................................................................................................................................9

2E-PLANNING
Introduction
The following essay includes meaning and the detailed description about e-planning. It gives
the usage of e-planning in NSW with it also provides additional benefits and importance of it.
The objective of the essay is to understand the e-planning process and its services that are
being accessible to the public of NSW. The planning head and the legal authoritarian with the
e-planning programme aim to improve the planning system. The paper deals with the
information on e-planning activities on how it has benefited the people of NSW and along
with this, how it has influences the infrastructure department, spatial sectors with its
transparency and accuracy (Anindra, Warnars and Min 2018). It provides various online
solutions to the problems that arise out of it. Due to it wider range of positive impact on the
NSW people, it aims at creating more business opportunities, greater scope of innovation and
technology in NSW. With the use of online facilities work becomes easier and faster that
results in time saving and less costs in turn creates more productivity. The essay brings out
few example of e planning in NSW to understand in a better way. Apart from benefits and
usage it has few pitfalls also that are explained in the essay. The essay concludes by giving
recommendations on how these benefits of e-planning can outweigh the pitfalls.
Discussion
e-Planning
E-planning means electronic planning process that is directly computer based generated
information. E-planning includes business models, technologies, services and various other
methods that supports and encourage the planning sector to deliver efficiencies in the services
offered by stakeholders of the NSW. A new invention in the planning system demands to
change the system in a digitize way in order to increase the technology solutions and services
of development sector. It aims for better internet connectivity facility so that there will be a
clear line of sight. The emergence of new technology needs support for the efficient
utilization of resources. The upper society plays a dominate role in driving the latest
technology. The vision of e-planning is to create strategic direction that will support and
encourage reforms for the development process. it also enhances opportunities and targets to
create more growth for the future by improving the latest technologies and planning system.

3E-PLANNING
Various drivers or parts that includes e-planning are housing affordability, customer
satisfaction, financial sustainability, mobility, decision are based on evidence. Housing
affordability includes one of the major concerns for the people of NSW. The planning
department is inefficient outdated in some places therefore they want online system for such
problems to be solved. Secondly, when the consumers demand gets fully achievable then they
are satisfied with the service. Consumers aims for online services and when the people of
NSW are getting such facility like e-planning then they are fully satisfied thus creates more
demand. Thus increase in demand targets more technology oriented developments. Financial
sustainability deals with making service available at low costs and with greater efficiency.
This makes the planning system even stronger and competitive. More competition creates
more opportunities and scope for the business thus enhancing productivity level. It also
attracts more investors and stakeholders thus having a positive influence. In terms of decision
making process, it is based on complete evidence in order to support policy development.
When it comes to make a planning the first things is to plan and decide accurately and
evidently. With the help of e-planning decision are taken using online sources thereby
reduces costs and creates accuracy. Lastly with the help of mobility information becomes
more demanding as through e-planning information spreads faster and cheaper within less
span of time (Bąkowska-Waldmann and Kaczmarek 2019). Information that is gathered with
the help of e-planning becomes more open and accessible thus leading to democracy in
information. Young generation mainly aims for updated technology or innovation according
to the time. Therefore people of NSW with e-planning will achieve greater heights in terms of
technology development, infrastructural development and other areas. Economy of NSW
will generate more profit with the invasion of e-planning as it satisfies customers’ wants and
demands thus targets more business and investors. Along with this It sector is largely
influenced with this system of digitalization. People tend to do their work within less span of
time duration and feel less pressure while working. At present, things becoming more
affordable and easy accessible at lower price with the help of modern technology and online
oriented.
It includes strategic and efficient planning process that enhances accessibility in gaining more
information, development and services. E-planning focuses on improving the NSW planning
system thereby aims at making more transparent and reliable, easily usable system. Creation
of e-planning will make the NSW people to make work easier it will give faster information
anywhere at any point in time. E-planning will transform the old paper based and face to face

4E-PLANNING
interactions into an online electronic system that will make people to access information
easier. E-planning is will help in development applications and encourage more digitalize
environment including local environment planning department (Banerjee, Prasad and Lata
2019).
E-planning gives more importance on the present attitude of planners towards creation of e-
planning. To understand this, there was an online survey of planning staff that was conducted
in the year 2008. The result showed that majority of planners in NSW is using various IT
applications. Along with this it is also seen that people of NSW holds deep understanding of
e-planning methods and tools, thus creates a strong impact on the planning system. As per the
survey result, it is seen that people are supportive and fond of modern updates and
technologies. People of NSW always have a positive attitude in creation of something
innovative and making smart technologies (Corallo et al. 2019). Australian already stared
research in compute planning during the emergence of e-governance and later with the
growth and development of internet and e governance led the beginning of the research of e-
planning research. E-planning aims at better public services with the use of communication
and information through internet. It demands more efficiency and transparency, with low
costs and less time creates more information. It creates better decision process along with
reliable and accountable. It encourages efficient leadership, new ways of decision making
strategies, expansion of creative business setup, better way to listen and communicate,
thereby gives accurate information (Damurski 2018).
E-planning aims at fundamental changes in the way planning takes place in NSW. There
must be better internet connectivity in order to create technology solutions for planning
services. Strategic planning will promote a line of sight that reaches from national level
travels through each region and finally reaches its final site (Doyle et al. 2018). It also
provides additional opportunities and aims at continuous improvement where required. E-
planning will make things faster and smooth like to support business process and to provide
online solutions rather than depending on the government. It is more accurate, time bound
and fundamental in terms of information.
Some examples of the use of e-planning in NSW
The use of e-planning in NSW will provide a clear and systematic direction for online
planning system. There are certain examples like in terms of standards and specifications; e-
planning creates clear planning professional and financial investors that will help the

5E-PLANNING
stakeholders of NSW. It leads to transparency, reliability and accountability. Instances like
for planning portal e-planning with the help of mobile and web, will make a clear vision for
the online information, and also one is able to track something. For visual tools like for
housing and industrial purposes, e-planning will help the investors and stakeholders to create
new visual and ideas for what is better planning outcomes required for industrial buildings
and housings to construct on a land (De Filippi, Coscia and Guido 2016). In terms of
transactional services, e-planning will lodge development applications through mobile or
online service available. One can track easily the whole process that undergoes through the
services as it provides tracking tool. With the use of e-planning service, transactions become
more attractive and easily accessible to the public, corporate and in businesses.
Usage of e-planning will create more transparency, accountability, saves more time and cost,
more demand for online usage, and lastly increase the value in the public sector (Eräranta,
Kahila-Tani and Nummi-Sund 2015). Stakeholders always give more importance on
accountability and transparency in terms of planning process. They prefer more online
services as they become irritated with the limited availability of planning information. The
government of NSW helps the public by giving them direction and assistance for the use of
new planning process to create better production and services. E-planning will reduce costs
and saves more time of NSW people as everything becomes digital thereby targets more
business opportunities and empowers the NSW city in terms of expansion of businesses. Use
of e-planning captured 90perecnt of the population to access the internet and 70 percent uses
mobile phones (Goodspeed 2019). Presence of e-planning created more demand and growth
in the expectations among public for the services through online mode. Lastly, it became the
emerging international best online service. It has established its relation with government
digital services. Therefore e-planning encourages greater efficiency and wider scope of
business opportunities as it takes less time and less costs.
Benefits of e-planning
E-planning has created various benefits due to its efficiency and transparency. Just because it
transformed in to a digital service provider it created large amount of success and greater
scope for NSW (Hepburn 2018). Mainly stakeholders are highly benefitted with such online
services as it includes planning applicants, property professionals and developers. E-planning
uses less times thereby reduce costs due to which there is delay in investigations and
preparation. It provides tracking facilities approval of applications and better understanding

6E-PLANNING
of planning needs and importance. In addition to it, e-planning gives public to remained
informative and updated. It makes the NSW public aware of any proposals and also gives the
opportunity to comment or object on that. As it includes high standard quality applications,
thereby it improves productivity. Due to less information requests, it leads to decrease in the
costs of scanning. It enhances efficiency and reduces complex activities into simpler forms.
There is greater scope of decision making and policy making because of improved
productivity and simpler understanding of planning impacts. E-planning plays a vital role in
planning decisions and new policy making.
Use of online portal will be beneficial to the residents of NSW, businesses and government
agencies for finding quality information so that it can make accurate and standard decision
while planning process takes place. Apart from these all the materials will be available online
like maps, datasheets, plans and policies. One can access to internet quickly in search of any
kind of materials as per the requirement. Improvements and refinements for e-planning
depend completely on user’s responses and feedbacks (Mellouli 2018).
The main priority of NSW government is to improve states’ planning process. For this, the
government had started two year e-planning programme in order to identify the benefits and
major elements that arises out of the programme. The planning portal of NSW provides full
time facility that helps the residents, business and central state governments to participate
with each other with the help of e-planning. E-planning aims at high efficiency and visibility
therefore helps to understand the planning information in a more flexible and clear way
(Kamete 2018).
Success of e-planning in NSW will give legal certificate for planning spatial data sets in order
to access online maps. In order to meet the high standard quality, accuracy for spatial data, e-
planning must be legal certificates and documents from the NSW government (Paulus and
Baruah 2018). The register of consent allows the public to go for confirmation for all the
relevant and current planning consents, including occupational certificates and for the
approval of construction of new buildings. First it makes the public to understand clearly and
after that it aims at approval of planning process. Therefore availability of various solutions
for legal issues related to any kind problems is given in the register of consent (Nummi
2019). With the help of quality and standard management system one can go for validation
process.
e-Planning pitfalls

7E-PLANNING
There are certain pitfalls for e-planning in spite of benefits provided to the people of NSW.
E-planning creates more tensions for those who plan especially participants. Other pitfalls
like transparency and decision making cannot coexist. Higher transparency will influence and
had a great impact on the stakeholders and planners. In terms of spatial sets, as there is more
availability of information and data, therefore it becomes difficult for locating accurately and
correctly (Panagiotopoulou and Stratigea 2017). Additionally, it creates difficulty in terms of
maintenance and improvement for property boundaries. Planning information for land and
property is available in geographical spatial area only. In case of register of consents, there
are common data sets and the legal copyrights that are restricted around the release of these
contents. Service regarding lodge of application includes only common data and DA tracking
methods. Online lodge system is applicable to all the councils and departments (Silva 2018).
The benefits do outweigh the pitfalls like for spatial sets; it helps to improve the accuracy
position for the state digitally. It also overcomes the accuracy position of property
information, land information along with planning process in a geographical content. E-
planning aims at improving data standards and quality performances by monitoring and
observing. It focuses on standard and consistency in the performances. One can access and
trace the approval of planning and its consents for individual parcel of land through central
online service (Steiniger, Poorazizi and Hunter 2016). Better information for geographical
spatial and accuracy position is being created with the help of e-planning.
Conclusion
The planning department created a program based on e-planning and aimed at delivering
citizen friendly services those results in complete satisfaction. With the help of utmost
coordination and support of government, the new type of planning system includes a crystal
clear overview of the online planning process. The benefits of research work and survey for
planning or for construction purpose in NSW cannot be neglected. Therefore, e-planning in
this city will be beneficial with the motive to support planning, or any other purposes that is
related to any property or professionals. It will drive forward and motivates in the
improvement of standards, publication and management and will transform in to digitalize
city. The planning and infrastructure department aims at working towards with the innovative
and modern technology that welcomes many job opportunities and greater scope for business.
With the help of legal documents and certificates from the government of NSW, e-planning
will be legally authorised to spread across private sectors and others areas in the community

8E-PLANNING
(Tandi, Nurkholis and Subekti 2019). E-planning is a much modernised concept for the
NSW people and thus will help the people of NSW to think digitally.

9E-PLANNING
References
Anindra, F., Warnars, H.L.H.S. and Min, D.M., (2018). Smart City Implementation
Modelling in Indonesia with Integration Platform Approach. In 2018 International
Conference on Information Management and Technology (ICIMTech) (pp. 1-9). IEEE.
Available: 10.1109/ICIMTech.2018.8528141
Bąkowska-Waldmann, E. and Kaczmarek, T., 2019. The Use of Geo-Questionnaire in Spatial
Planning. International Journal of E-Planning Research (IJEPR), 8(2), pp.45-67. Available:
DOI: 10.4018/IJEPR.2019040103
Banerjee, A., Prasad, M. and Lata, K., 2019, April. A Geo-Spatial Information Model for
Rurban Planning. In REAL CORP 2019–IS THIS THE REAL WORLD? Perfect Smart Cities
vs. Real Emotional Cities. Proceedings of 24th International Conference on Urban Planning,
Regional Development and Information Society (pp. 45-54). Available:
https://www.corp.at/archive/CORP2019_92.pdf
Corallo, A., Trono, A., Fortunato, L., Pettinato, F. and Schina, L., 2019. Cultural Event
Management and Urban E-Planning Through Bottom-Up User Participation. In Smart Cities
and Smart Spaces: Concepts, Methodologies, Tools, and Applications IGI Global. (pp. 1011-
1030). Available: DOI: 10.4018/978-1-5225-7030-1.ch046
Damurski, L., 2018. Smart city, integrated planning, and multilevel governance: A
conceptual framework for e-planning in Europe. In E-Planning and Collaboration: Concepts,
Methodologies, Tools, and Applications IGI Global. (pp. 401-415). Available:
DOI: 10.4018/978-1-5225-5646-6.ch019
De Filippi, F., Coscia, C. and Guido, R., 2016, May. MiraMap: A Collective Awareness
Platform to Support Open Policy-Making and the Integration of the Citizens’ Perspective in
Urban Planning and Governance. In UNESCO Chair Conference on Technologies for
Development Springer, Cham. (pp. 127-139). Available: https://doi.org/10.1007/978-3-319-
91068-0_11
Doyle, A., Hynes, W., Ehimen, E., Purcell, S.M., Coaffee, J., Clarke, J. and Davis, P., 2018.
Operationalising Resilience within Planning Practice: Towards an Online Decision Support
Model. In E-Planning and Collaboration: Concepts, Methodologies, Tools, and
Applications IGI Global. (pp. 662-678). Available: DOI: 10.4018/978-1-5225-5646-6.ch032

10E-PLANNING
Eräranta, S., Kahila-Tani, M. and Nummi-Sund, P., 2015. Web-based public participation in
urban planning competitions. International Journal of E-Planning Research (IJEPR), 4(1),
pp.1-18. Available: DOI: 10.4018/ijepr.2015010101
Goodspeed, R., 2019. Participatory E-Planning With Civic Crowdfunding: Donor
Background, Involvement, and Social Capital Outcomes. International Journal of E-Planning
Research (IJEPR), 8(2), pp.68-87. Available: DOI: 10.4018/IJEPR.2019040104
Hepburn, P., 2018. II International Conference on Urban e-Planning, Institute of Geography
and Spatial Planning, University of Lisbon, Portugal and International Journal of e-Planning
Research, Lisbon, 20–21 April 2017. Town Planning Review, 89(1), pp.85-88. Available:
https://doi.org/10.3828/tpr.2018.5
Kamete, A.Y., 2018. A Concept ‘Vandalised': Seeing and Doing e-Planning in
Practice. International Journal of E-Planning Research (IJEPR), 7(1), pp.1-14. Available:
DOI: 10.4018/IJEPR.2018010101
Mellouli, S., 2018. International Journal of E-Planning Research. International Journal, 7(2).
Available: https://www.igi-global.com/pdf.aspx?tid%3D197366%26ptid%3D185328%26ctid
%3D15%26t%3Dtable+of+contents%26isxn%3D9781522546467
Nummi, P., 2019. Social media data analysis in urban e-planning. In Smart Cities and Smart
Spaces: Concepts, Methodologies, Tools, and Applications IGI Global. (pp. 636-651).
Available: DOI: 10.4018/978-1-5225-7030-1.ch028
Panagiotopoulou, M. and Stratigea, A., 2017. Spatial data management and visualization
tools and technologies for enhancing participatory e-Planning in smart cities. In Smart Cities
in the Mediterranean Springer, Cham. (pp. 31-57). Available: https://doi.org/10.1007/978-3-
319-54558-5_2
Paulus, P.B. and Baruah, J., 2018. Enhancing Creativity in E-Planning: Recommendations
From a Collaborative Creativity Perspective. In New Approaches, Methods, and Tools in
Urban E-Planning IGI Global. (pp. 192-222). Available: DOI: 10.4018/978-1-5225-5999-
3.ch007
Poorazizi, M.E., Steiniger, S. and Hunter, A.J., 2015. A service-oriented architecture to
enable participatory planning: an e-planning platform. International Journal of Geographical

11E-PLANNING
Information Science, 29(7), pp.1081-1110.
Available https://doi.org/10.1080/13658816.2015.1008492
Steiniger, S., Poorazizi, M.E. and Hunter, A.J., 2016. Planning with citizens: Implementation
of an e-planning platform and analysis of research needs. Urban Planning, 1(2), pp.46-64.
Available DOI: http://dx.doi.org/10.17645/up.v1i2.607
Tandi, E.H., Nurkholis, N. and Subekti, I., 2019. The Impact of E-Planning Program Quality,
Implementation of Internal Control System and Leadership Style on the Performance of State
Civil Apparatur. International Journal of Multicultural and Multireligious
Understanding, 6(2), pp.77-85. Available DOI: http://dx.doi.org/10.18415/ijmmu.v6i2.599

12E-PLANNING