HND Health & Social Care: Communication Strategies - East End College

This report provides an overview of communication strategies within the health and social care sector, emphasizing the importance of effective communication for meeting individual needs. It discusses various communication methods, including verbal and non-verbal techniques, and addresses how to overcome communication barriers, particularly for individuals with disabilities. The report also highlights the role of standard ICT software, such as word processors, databases, and the internet, in facilitating communication and information sharing within healthcare organizations. The report concludes by underscoring that communication is a two-way process that is very important to clearly convey message to others.

Communication
Communication is a two-way process. It includes a sender and a
receiver. It is the process which connects people together. This
assignment is based on communication and targets on the
communication skills and theories in health and social care.
To overcome barrier, it is necessary learn and understand others need.
Particular form of interaction such as sign language, slang expression,
nonverbal communication, lip reading is used for individuals with
disabilities. Put things such as, glasses for people with visual problem
and comfortable them. Signed language can have used for the people
with hearing problems. It involves the use of face, hands and body. Such
strategies should be formulated by the help of which the individuals can
interact easily and in effective way.
 Graphic software: Images can be created and edited by this.
 Database software: Data can be managed by the use of it.
 Desktop publishing: It assist in producing magazines, notices,
newsletters etc.
 Presentation software: It helps in making presentations.
Internet plays an important role in communication. It is proved to be an
important source as the network assist the firm to share data and
information. By email, database, bulletin boards etc., it also helps in
communicate. Data and messages can be shared from one place to
another all over the world by the help of internet. It administers large
no. of information’s and data to social and health care sector & allows
access on journals related to medical.
Different standard ICT software are used in health and social care centres. Some of these
are word processor, power point, database, monitor, spreadsheet, email, internet etc.
these software packages support work in health care centres. Each application has its
different role and feature. Communication and information technology includes all the
tools of communication such as cell phones, radio, television etc. some services are also
linked with them such as distance learning and videoconferencing. Some technologies
that are useful for health care centres are –
• Display technologies
• Capturing technologies
• Technologies for communication
• Processing technologies
• Storage technologies
As per the above mentioned report, it has been
concluded that communication is a 2-way process
by which people interact with each other.
Effective communication is necessary to convey
message to others clearly.
INTRODUCTION STRATEGIES TO SUPPORT USERS
Using good technique of communication is necessary for health
and social care sector in order to meet the needs of the individuals.
Different strategies are used to make communication effective.
Furthermore, personal information of an individual can be stored
in in computer as per the data protection act, 1998.
USE OF STANDARD ICT SOFTWARE CONCLUSION