Human Resource Planning Process, Strategies, and Best Practices

This report provides a comprehensive overview of human resource planning, specifically within the context of Eastern State Hospital, a psychiatric healthcare facility. It begins by outlining the strategic importance of human resource management in the competitive healthcare sector and then details the steps involved in the human resource planning process, including assessing existing capacity, forecasting requirements, talent development, performance management, and review and evaluation. The report then delves into strategies for engaging and empowering employees, such as fostering a learning environment, involving employees in decision-making, providing autonomy, implementing pay-for-performance systems, and offering training and development programs. Furthermore, it explores best practices for developing and promoting a strategic plan, including consensus decision-making, flexibility, 360-degree feedback, and effective employee relationship management and leadership approaches. The report emphasizes the need for Eastern State Hospital to adopt a robust human resource planning process to remain competitive and ensure the delivery of quality patient care.

Running head: HUMAN RESOURCE PLANNING
Human resource planning
Name of the student
Name of the university
Author note

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Introduction
Strategic approach of the human resource management is important for the contemporary
entities due to the reason that it helps them in managing their internal competencies to deal with
the external factors. However, there are number of steps that should be followed or considered in
the planning process of human resource management in order to have the maximum outcome
from it (Purce, 2014). These steps are different according to the different business factor
conditions and are having different implications. Healthcare sector in the United States is one of
the most intensely competitive sectors with the presence of different new and old competitors.
This is leading to the fact that strategic planning process of the human resource management is
much applicable for this sector. Healthcare entities having effective and proper human resource
strategic planning process are having more probability of staying ahead in the competition
(Jackson, Schuler & Jieng, 2014).
Eastern State Hospital is the first psychiatric hospital of the United States and founded in
1773. Currently, they are having facilities for offering healthcare services to 300 patients. They
are currently offering treatments of different mental illness to the patients. They are also having
the need for effective human resource strategic planning process due to the reason that
effectiveness and efficiency of the employees will determine the care service quality to the
patients. This plan will discuss about the overview of the human resource planning process from
the perspective of Eastern State Hospital. In addition, different strategies of engaging and
empowering the employees will also be discussed along with the best practices for developing
and promoting strategic plan.
Overview of the human resource planning process of Eastern State Hospital

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In the case of Eastern State Hospital, there are number of steps to be followed in regards
to the human resource strategic planning process. The first step will be the accessing of the
existing capacity of the organization. This is due to the reason that Eastern State Hospital is
having extensive approach of human resource management with employees from different
expertise and skill sets. Thus, it is important to review the current human resource capabilities of
the organization and accordingly identify the areas of improvement (Brewster, 2017). The further
steps of the human resource strategic planning will be based on these areas of improvement. The
next step is forecasting of the human resource requirements. It should be noted that both the
internal and external business should be determined in order to identify the changes in the human
resource trend and requirements and forecasting the supply and demand of the human resources.
Eastern State Hospital is operating in the healthcare sector and thus the demand for skilled and
qualified employees is more for them. Thus, on the basis of the human resource requirements,
managers at Eastern State Hospital will be able to design their sourcing program (Mitchell,
Obeidat & Bray, 2013).
The next step is the talent development process, which states about the management of
the employees in the workplace. In the case of Eastern State Hospital, it is important for them to
initiation the effective process of recruitment and training. This is due to the reason that the
service approach of the healthcare industry is rapidly changing and it is important for the
employees in this sector to cope up with these changes. In addition, more symptoms of mental
illness are getting emerged, which further states the importance of the enhancement of the skills
for the employees (Pankhurst, Collins & Macnamara, 2013). This step will also involve the
selection of the eligible talents in the organization. This will ensure right person with right skills
in the right place. Performance management will also be involved in this step that will include

3HUMAN RESOURCE PLANNING
review of the performance of the employees along with motivating and engaging them. The more
motivated and engaged will be the employees in their workplace, the more will be the
performance and productivity in the workplace. In the case of Eastern State Hospital, greater
engagement and motivation level of the employees will ensure that they are providing more
quality services to the patients (Bailey & Collins, 2013).
The last step in the human resource strategic planning is review and evaluation. This
refers to the process of the monitoring and examining the effectiveness of the entire human
resource management plan after its implementation. This is important due to the reason that
effectiveness of the human resource management plan may be different to the desired
expectations and modifications should be done accordingly. In this step, the feedback from the
involved stakeholders should be gathered, which will help in identifying the issues in the process
and rectifying accordingly (LaVela & Gallan, 2014). Moreover, it should also be noted that
effectiveness of the human resource management plan will be fluctuated on the basis of the
external and internal factors. Thus, initiation of the periodical evaluation process will be
beneficial for Eastern State Hospital in analyzing their human resource planning with that of the
operating environment.
Strategies for engaging and empowering employees
One of the major strategies that can be initiated for engaging the employees is the
learning workplace environment. This refers to the process of enabling the employees to gain
and share knowledge in the workplace. Employees will be more engaged when they will be
exposed to new ideas and knowledge in the workplace and this will increase their engagement as
well as organizational citizenships (Anitha, 2014). On the other hand, it should also be noted that

4HUMAN RESOURCE PLANNING
learning environment in the workplace can also motivate the employees because with the gaining
of new knowledge, the employees in Eastern State Hospital will be more skilled to deal with the
organizational challenges. The more they will be skilled, the more will be their capabilities in
dealing with the organizational challenges. Another strategy in motivating the employees in the
engaging and empowering in the workplace is involving them in the decision making process.
This refers to the fact that if the employees can get involved in the decision making process, then
their responsibility will get increased (Mishra, Boynton & Mishra, 2014). A sense of importance
will prevail among the employees, which will empower them in the workplace. If the employees
are given the opportunity of offering views in the decision making process, then they will feel
empowered and engaged in their workplace. On the other hand, involvement of the employees in
the decision making process will also help Eastern State Hospital in having more ideas towards a
certain issue. The managers will be able to work with different alternate approaches.
Providing of autonomy will also be beneficial in engaging and empowering the
employees. This is due to the reason that autonomy will help the employees to initiate decisions
by own without seeking permission from the seniors. In the case of autonomy, employees will
have more freedom in taking decisions and thus they will feel engaged and empowered in the
process. On the other hand, this strategy will also be beneficial for Eastern State Hospital due to
the reason that autonomy for the employees will help in faster decision making process as the
time involvement in seeking permission will be reduced (Fernandez & Moldogaziev, 2013). The
entire management process will become more agile and flexible in dealing with the changes in
the business environment. Pay for performance strategy can also be an effective way of
empowering and engaging the employees. Initiation of the pay for performance concept will help
the employees to have the control over their incentives and bonuses (Kondo et al., 2016). In

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addition, if they are getting paid for their better performance, then they will be motivated in
enhancing their performance further. Even though the remuneration of the employees can act as
their motivating factor but pay for performance can help in enhancing the productivity of the
employees. In the case of Eastern State Hospital, pay for performance concept can help them in
gaining maximum outcome from the employees. This is due to the fact that they will work harder
and better in earning more.
Training and development program can also be an effective choice in engaging as well as
empowering the employees. Providence of training to the employees will enable them to enhance
their skill sets and expertise in dealing with the newer challenges. Hence, if they are skilled
enough in dealing with the problems, the employees will be more engaged in their workplace.
On the other hand, providence of training and development activities will also help the managers
to empower the employees by means of increasing their skill sets (Jehanzeb & Basher, 2013).
The employees will become more equipped in dealing with the challenges. In the case of Eastern
State Hospital, employees have to deal with different health issues of the patients and newer
challenges are being faced by them in dealing with the psychiatric patients. Hence, initiation of
the training and development activities will help them to be more skilled and effective in their
workplace. The overall organizational efficiency will get enhanced by this.
Best practices of developing and promoting strategic plan
One of the best ways of developing the strategic plan is consensus decision making
process. This refers to the involvement of all the associated internal stakeholders across all the
levels in the decision making process. If the lower level employees can also be involved in the
decision making process of the strategic planning, feedback can be generated from more

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perspectives. This will ensure that larger factors are considered in the strategic planning process
along with the consideration of employee views. From the initial stage, the strategic plan of
Eastern State Hospital will cover all the internal stakeholders across all the levels. This practice
can also help in promoting the strategic plan in the long term due to the fact that covering all the
internal stakeholders from the initial stage will aware them about the objective of it.
Another way of developing the strategic plan is the flexibility in the process. The
strategic planning process of Eastern State Hospital should be made flexible and agile enough to
cope up with the changes in the external business situations. Eastern State Hospital is operating
in the healthcare sector, which is prone to scenario changes. Hence, the strategic planning
process should be flexible enough to absorb the changes emerged during the process. This will
ensure that the strategic intent of Eastern State Hospital is staying updated at any point of time
and is suitable with the current scenario. 360 degree feedback management system can also help
in developing the strategic planning process due to the reason that with the help of 360 degree
process, feedback can be generated from all the stakeholders of the organization. This will help
in having holistic data for further analysis.
In terms of promotion of the strategic planning process, employee relationship and
leadership approach will be beneficial for Eastern State Hospital due to the reason that employee
relationship management can help in preventing the resistance from the side of the employees
and maintaining effective relationship with them. This will increase the awareness among all the
involved stakeholders. Effectiveness of the leadership approach can also help in promoting the
strategic planning due to the reason that leadership approach determines the extent to which the
lower level stakeholders are also getting involved. The more will be the involvement among all
the stakeholders, the more will be the promotion of the strategic plan.

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Conclusion
Thus it can be concluded that Eastern State Hospital is having the requirement of
effective human resource strategic planning process in order to stay relevant in the market. In
this plan, the overview of the human resource strategic planning process is discussed along with
the steps to be followed. Each of the steps discussed will help Eastern State Hospital to cover all
the required areas and components. In addition, various strategies of engaging and empowering
the employees are also discussed. These strategies will ensure the maximum organizational
citizenship from the employees. A few best practices are also discussed in this paper that will
help in developing and promoting the strategic plan for Eastern State Hospital.

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