People Management Strategies at EasyJet: A Detailed Report

This report examines people management practices within EasyJet, a British low-cost airline. It delves into three key areas: leadership and management, training and development, and talent management, all crucial for effective performance management. The report analyzes the operational context of EasyJet, highlighting the significance of leadership in motivating employees and aligning their goals with organizational objectives. It emphasizes the importance of training and development in enhancing employee skills and knowledge, and the role of talent management in attracting, developing, and retaining skilled personnel. The report explores relevant theoretical models, including democratic leadership and transitional learning models, and their application within EasyJet. Finally, the report provides recommendations for improving people management strategies, emphasizing effective communication, problem-solving skills, and strategic workforce planning to foster employee engagement and productivity. The conclusion summarizes the key findings, reinforcing the importance of these people management areas in achieving organizational goals and reducing employee turnover.

Introduction to people
management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK ..............................................................................................................................................1
Operational context of the organisation......................................................................................1
Relevant applicable theoretical models.......................................................................................3
Recommendations.......................................................................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................7
.........................................................................................................................................................8

INTRODUCTION
In an organisation people management is one of the important activity as it also known as
human resource management that include management and ongoing support to workers with the
aim of improving their performance. In this manager of company is responsible for managing
and lead all the workers so that they can easily execute their task activities in n effective manner.
Along with this, manager set goals for team members and also ensure that all the set goals are
align with organizational objectives (Anderson And et. al., 2018). With the assistance of this,
company may increase their productivity level and also attain success at market place. Current
report is based on Easy Jet is British low cost airline group operate their business at London
Luton Airport. Along with this, it also operates domestic and international services around 1000
routes in more than 30 countries with the aim of generating larger profitability and attaining
success at market place. The main purpose of business organisation is to effectively manage their
people by providing them better training and development activities. This may directly
contributes in improving productivity level of company. Report is discussed about different areas
like leadership and management, training and development and talent management in managing
performance of company and its workforce as well.
TASK
Operational context of the organisation
Leadership and management is play a crucial role in an organisation in managing as well
as leading workers at workplace with the aim of enhancing overall performance of company. In
this, leadership is all about inspiring and management is refers to the planning. Both are
significant for company because it support in reaching target objectives in stipulated time frame.
Mainly, both leadership and management are refers to the term that are considered as
synonymous. In it is important to understand that leadership is an crucial part of effective
management that support in improving employees performance at working area and at the same
time also motivate them to attain their set targets (Ashdown, 2018). In context of Easy Jet,
leadership is related with the potential to influence and motivate the group efforts with the aim of
accomplishing all the set goals and objectives. In this, manager and leaders are responsible for
managing employees activities and at the same time leader provide guidance while providing
1

their activities. This can be beneficial for company in enhancing their overall performance. Bot
aspects are may also aid in managing people effectively.
Training and development is also is an important area that also help in managing people
within the business. In this, training and development is refers to the formal and ongoing efforts
that are used to improve employees performance by providing them necessary guidance. Mainly,
it is improvement of the performance of employees (Bratton, 2015). This will directly
contributes in making workforce able to execute or perform their job responsibilities in effective
way . In context of Easy Jet, training is refers to the educational process which includes the
sharpening of skills, changing of attitude and also gaining more knowledge that may contributes
in enhancing the performance of the workers at working area. By providing training, people can
easily learn new information, new methodology at working area that directly assist in making
employees more productive at workplace. One of the main advantage of training is to develop
skill of an individual and group. As training and development is related as both are based on
goals to be achieved. In this regards, Easy Jet needs to provide continuous training and
development programs for their workers as it help company in optimum utilization of human
resource and at the same time also increase profitability level of company at market place. As
there are some reason why the company includes training and development sessions such as:
 When business organization think to improve the performance of workers.
 To set the benchmark of improvement for performance improvement efforts.
 To train workers towards the specific job responsibility like management of team,
communication management and many more.
Talent management is refers to the activity or process of determining the vacant position,
hiring the right and suitable person within the organisation with the purpose of managing all the
workers effectively. It is also consider an an important function of human resource management
that focus on hiring or recruiting right people and also manage them effectively for
accomplishing their set goals and objectives in stipulated time frame. Mainly, it also includes
ways to develop employees by providing them career path and training programs to make them
able so that they can easily execute their job activities (Bullock, Haddow and Coppola, 2017). In
context of Easy Jet, talent management is crucial business strategy that manage important assets
of company i.e. its workforce and people as well. This is the reason that company make the
efforts to manage the workers that support in developing their skills and capabilities. It may
2

contributes in retaining them for longer period of time. As it includes different type of people
management skills which is required for manager to succeed within the company like good
communication skills, patience, ability to related, flexibility, trust, interest in others, ability to
listen, effective judgement and many more (Chance and Brooks, 2015). All these are help in
managing people at workplace and at the same time also make them able to improve their
performance.
Relevant applicable theoretical models
There are different type of theoretical models and techniques that may assist in providing
vast knowledge as it also help workers to improve their efficiency level to do their best at
workplace. This can be effective for company and its workers to make performance more
competitive. All these applicable theoretical models can be understood by following points:
Model of leadership and management includes democratic model that is focus on
increasing involvement of workers as they includes team members in decision making process.
By this, employees feels their worth towards the company and also show their creativity and
talent in front of management. With the help of this, Easy Jet can make workforce more
productive that contributes in established positive relation among employees. One of the main
advantage of using this type of leadership model is to encourage innovation and provide creative
solution through which organization can reduce employee turnover and at the same time also
retain them for longer period of time.
In addition of this, transitional learning model is also an effective theoretical framework
as it focus in determining learning style, particularly cultural dimensions of learning. Mainly, it
is refers to the continuous process over in training design that help employees in their learning
activities to make them able to effectively perform their task and activities (Clegg, Kornberger
and Pitsis, 2015). With the use of this training model, Easy Jet can improve employees skills in
problem solving and management of resources as well. It also support them in developing
confidence and skills of workers in which they tries to perform in team-working. By this type of
training, employees participant in six transitions such as projective, application, synthesis, group
reinforcement and self-direction transitions. This will directly contributes in developing learning
activities of workforce in which each and every employees give their best to accomplishing their
targets in allotted time duration.
3

In this regards, Easy Jet also apply talent management model in managing their
workforce in systematic manner so that each task activities can be perform effectively. As talent
management model includes different aspects such as:
 Planning: It is refers to the goals and objectives of Easy Jet. Thus, it is crucial for
manager to make an effective and correct planning to seek talent with the right skills and
experience (Flyverbom and et.al., 2016). This can be beneficial in managing employees
activities in order to attain set targets in stipulated time frame.
 Attracting: In business organisation, talent manager is ensure that firm always have
enough staff members to perform operational activities of company. This is the reason
that Easy Jet attracts people who have skills and knowledge towards the specified
position. With the assistance of this, firm can easily hire right employees for the vacant
job position.
 Developing: This phase of talent management focus on growing workers within the
company. It should be along with employee development plan that consider roles and
responsibilities where in workers could move and at the same time also expand their
knowledge in order to accept all the challenges occurs at workplace.
 Retaining: It is one of the crucial aspect for business organisation and its workers as well
because it focus on keeping employees satisfied with their job roles by providing them
appropriate training as per their requirements. Along with this, Easy Jet also provide
compensation to workers to motivate and influence them (Frankel, Gelman and Pastor,
2018). With the help of this, firm can easily retain workers within the company that
positively impacts in the overall performance of the firm.
 Transitioning: This phase of talent management is focus on keeping employees
knowledge developing to promote them and move them to another role or department.
This will assist in enhancing employees productiveness at workplace.
Recommendations
It is crucial for management of business organisation to improve skills, knowledge and
behaviour in order to enhance entire key areas like leadership and management, training and
development and talent management. These are the significant area that help Easy Jet in
enhancing employees performance and at the same time also established their brand image more
4

competitive. For better understanding, there are some crucial recommendation required by
company are as follows:
 Effective communication needs to implement by company in improving leadership and
management area within the company as it contributes in exchanging positive relation
among employees and top management of Easy Jest.
 Problem solving skill is also crucial that required by manager of leader of Easy Jet to
effectively implement entire activities and at the same time also may reduce the
possibilities of arising issue at workplace.
 Workforce planning, recruiting, effective strategic plan, leadership development are the
important skills which should be implement by manager of Easy Jet to manage their
talent effectively. This may directly contributes in increasing employee engagement at
work place and also make them more productive towards company goals and objectives.
 For improving training and development area of Easy Jet, critical thinking skill is
required as it help in providing innovative ways to improve employees performance at
working area. This will enhance workers productivity to do their best to attain their set
goals and targets.
 Apart from this, leadership skills is also consider as an effective aspect that help leader in
leading workers at workplace while performing their task activities. Motivated employees
are always put their best efforts to accomplish their targets in stipulated time frame.
 Manager should understand the current and future business strategies or vacant places in
order to invite new and skilled talent within the company. This will support in improving
or making strong workforce. It may assist in increasing productivity level of the company
and its workers as well.
All these recommendation are put positive impact on improving all the necessary area of
company through which Easy Jet can manage their people and make them productive to
accomplish their set goals and objectives. It may contributes in reducing employee turnover by
retaining workers within the company for longer period of time.
CONCLUSION
From the above mentioned report it has been concluded that management of people is one
of the crucial activity for every business organisation as it support in increasing number of
productive employees within the company. For attaining the same, leadership and management,
5

training and development and talent management are the crucial areas which support in
managing as well as leading workers at workplace. In this, leader of company use democratic
leadership style to increasing employee engagement towards the business organisation and its set
targets as well. With the assistance of this, organisation can easily improve workers performance
and also manage them effectively to attain success.
6

REFERENCES
Books and journals
Anderson, D. R. And et. al., 2018. An introduction to management science: quantitative
approach. Cengage learning.
Ashdown, L., 2018. Performance Management: A practical introduction. Kogan Page
Publishers.
Bratton, J., 2015. Introduction to work and organizational behaviour. Macmillan International
Higher Education.
Bullock, J. A., Haddow, G. D. and Coppola, D. P., 2017. Introduction to emergency
management. Butterworth-Heinemann.
Chance, D. M. and Brooks, R., 2015. Introduction to derivatives and risk management. Cengage
Learning.
Clegg, S. R., Kornberger, M. and Pitsis, T., 2015. Managing and organizations: An introduction
to theory and practice. Sage.
Flyverbom, M. and et.al., 2016. Digital age| the management of visibilities in the digital age—
introduction. International Journal of Communication. 10. p.12.
Frankel, A. J., Gelman, S. R. and Pastor, D. K., 2018. Case management: An introduction to
concepts and skills. Oxford University Press.
Hislop, D., Bosua, R. and Helms, R., 2018. Knowledge management in organizations: A critical
introduction. Oxford University Press.
Leatherbarrow, C. and Fletcher, J., 2014. Introduction to human resource management: a guide
to HR in practice. Kogan Page Publishers.
Loucks, D. P. and Van Beek, E., 2017. Water resource systems planning and management: An
introduction to methods, models, and applications. Springer.
Shields, J. and et. al., 2015. Managing employee performance & reward: Concepts, practices,
strategies. Cambridge University Press.
Wilton, N., 2016. An introduction to human resource management. Sage.
Zhang, Y. and et. al., 2015. Paradoxical leader behaviors in people management: Antecedents
and consequences. Academy of Management Journal. 58(2). pp.538-566.
7

8