Assignment 2: Analysis of the EasyJet Airline Booking System (ICT115)

This report provides an analysis of the EasyJet airline booking system, focusing on its design, functionality, and user experience. The report begins with an executive summary, followed by an introduction that provides background on EasyJet and its adoption of a mobile booking system. The body of the report delves into the system's analysis and design requirements, including logical, conceptual, and physical designs. It outlines the functional requirements such as user accounts, new account creation, availability checks, and flight reservations, as well as non-functional requirements like performance and security. The report incorporates a data flow diagram (DFD), user personas, and user storyboards to illustrate the system's processes and user interactions. The report also includes a context diagram, level 0, level 1 and level 2 DFDs. The conclusion summarizes the findings, and recommendations are provided to address challenges associated with the EasyJet booking system. The report highlights the importance of technology in the airline industry and the need for efficient and user-friendly booking systems.