System Analysis and Design Report: Eat Organic Food, ISY00243

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ASSIGNMENT COVER SHEET
Student Name : Chitturi Subhsash Babu
Student ID No . : 23211791
Unit Name : System analysis and design
Unit Code : ISY00243
Tutor’s name : Dr. Ali Reza Alaei
Assignment No. : Report Part- A
Assignment Title : Eat organic food
Due date : 12th April 2019
Date submitted : 10th April 2019
Declaration :
I have read and understood the Rules Relating to Awards (Rule 3 Section 18 – Academic
Misconduct Including Plagiarism) as contained in the SCU Policy Library. I understand the
penalties that apply for plagiarism and agree to be bound by these rules. The work I am
submitting electronically is entirely my own work.
Signed : Subhash babu chitturi

An
Initial Investigation Report
For
“EAT ORGANIC FOOD”
(Information System)
(Part – A and B)
1

Contents
PART A...........................................................................................................................................4
Introduction......................................................................................................................................4
Business Information.......................................................................................................................5
Organizational Chart........................................................................................................................5
Organization Description.................................................................................................................6
System Vision Document................................................................................................................6
Future scope & the purpose of the system...................................................................................6
System Problems.........................................................................................................................7
Anticipated Business Benefits.....................................................................................................7
System Capabilities.....................................................................................................................7
Work Breakdown Structure.............................................................................................................8
Gantt chart.......................................................................................................................................0
PERT Chart......................................................................................................................................0
Risk Analysis...................................................................................................................................1
Cost-Benefit Analysis......................................................................................................................4
Conclusion.......................................................................................................................................5
PART B...........................................................................................................................................6
Executive Summary.........................................................................................................................6
Fact Finding Techniques..................................................................................................................7
Questionnaire...............................................................................................................................7
Use case Diagram..........................................................................................................................10
Brief Use Case Diagram................................................................................................................12
Use case description:.................................................................................................................12
Full Use Case Diagram..................................................................................................................14
Use Case Description.................................................................................................................14
Activity Diagram...........................................................................................................................16
Entity Relationship Diagram.........................................................................................................18
Codes Format.................................................................................................................................19
Sample data....................................................................................................................................20
2

System Sequence Diagram............................................................................................................22
Software Options...........................................................................................................................23
System Options..............................................................................................................................24
Recommendation...........................................................................................................................25
Conclusion.....................................................................................................................................26
References......................................................................................................................................27
List of Figures
Figure 1: Organizational Chart for Eat Organic Food.....................................................................5
Figure 2: Work Breakdown Structure..............................................................................................8
Figure 3: Gantt Chart.......................................................................................................................0
Figure 4: Pert Chart.........................................................................................................................0
Figure 5: Cost-Benefit Analysis......................................................................................................5
Figure 6: Use case 1.......................................................................................................................10
Figure 7: Use case 2.......................................................................................................................10
Figure 8: Use case 3.......................................................................................................................10
Figure 9: Use case 4.......................................................................................................................11
Figure 10: Use case 5.....................................................................................................................11
Figure 11: Brief use case diagram.................................................................................................12
Figure 12: Full Use Case Diagram................................................................................................14
Figure 13: Activity diagram...........................................................................................................17
Figure 14: ER Diagram..................................................................................................................18
Figure 15: Sequence Diagram.......................................................................................................22
Figure 16: Rising importance of accounting systems....................................................................23
Figure 17: CRM system cycle.......................................................................................................24
3

PART A
Introduction
Eat Organic Food is the personal Organization which is owned by Lan Jones who used to grow
to produce vegetables and fruits without pesticides and chemical in his backyard. Now he wants
to grow his business but he does not know much about the Information System, So he gives this
responsibility to his wife Ruth who is very good in marketing and customer relationship. She
wants to make all the farm of his husband online so customers can place orders and request for
delivery online which reduces the traffic around their backyard.
4

Business Information
Eat Organic Food is a farm which is known for its fresh, organic certified food. This is an
initiative by Lan who has a large backyard. Lan thinks that he is a farmer by birth like his father
and grandfather. He grew the best vegetables and some of the fruits without using any pesticides
or chemicals. He uses different techniques to protect the plants from insects and other problems.
Lan has much information about soil health, the yearly cycle of crops, soil types, seasons of
vegetables, crops, weather, composting and preparation. He has some cows and the proper
source of milk and eggs. Lan includes most of the neighbor’s unused land into his backyard and
now the historical land of his family. For growing the plants and vegetables on this much of land
Lan hired some farm hands which assists him. Lan produces the vegetables and the customers
used to come to his farm and pick up their vegetables. But Lan wants to grow his business as this
causes very much difficulties and traffic around his farm. Recently Lan married to Ruth and she
has a good knowledge of customer relationship management and marketing, so they are working
on their new system with the help of their son.
Organizational Chart
Figure 1: Organizational Chart for Eat Organic Food
5

6

Organization Description
Lan Jones is the founder and CEO of Eat Organic Food Company. Ruth, wife of Lan Jones, is
the Customer Relationship and Marketing Manager of the organization. She has the best business
skills which made her efficient to manage both the farm and the customers. For the customer side
things, Lan and Ruth hired Chris, Christina, Cathy, and Charlie who are going to handle the
customers over the phone and take their orders and all the four of them will be reporting to Ruth
directly. Sam and Samantha are hired as the account support in the organization who manage all
the accounts of customers and they need to report to Ruth. Mark and Marsha are hired for taking
care of the pickup of the vegetables. They can make the decisions regarding the pickup if the
traffic is low then the customer can come for the pickup but in other condition, they arrange
delivery for the customers Both of them need to report the Ruth (Kayaga, et al., 2018).
System Vision Document
The system vision documents explain the purpose & scope of high levels of the product, program
& project. It helps to evaluate the project scope of the future. This document involves the
problem that is analyzed, capabilities of the system & the benefits which is getting to the
customer through the system. This will supply the guideline that is potential for the document. It
also defines the idea of compelling, project & the state of the organization in the future. It is the
document that requires to be perfect to produce quality assignments (Wolf, 2017).
Future scope & the purpose of the system
According to the given case study, there is an Eat Organic Food in which there are no proper
ways to execute or transfer the foods to the customer’s homes. As they have a large farm so, Lan
wants to expand their business by cropping more vegetables. Due to less space for customers, the
farm being so crowded with customers. Lan entered the parcels manually which consumes a lot
of time. They do not have the proper application to communicate. So, Lan & Ruth decided that
they both develop an application on Information System which will help the customers to order
the food online, cancel the order online, ask for a discount which is regular customers, lan can
easily track the customers & foods that need to be delivered. They will hire some staffs which
7

help to deliver the food on the customer home. This application includes the latest technologies
which will ease the services to the customers as well as the Lan (Banerjee, et al., 2019).
System Problems
 In Eat Organic Food there are no proper ways to transfer the foods to the customers.
 There will be a large crowd of the customers assemble on the farm as there is no space.
 They do not have any parcel facilities.
 They do not have the proper application to communicate with customers.
 Lan entered the food in the diary manually which takes a lot of time.
 It is impossible for Lan to track things.
Anticipated Business Benefits
 This system will focus on the services to the customer.
 The system will provide ease to the customer for making the orders for the food.
 The system will easily track the things even there are multiple customers.
 It will automatically make the records by tracking the orders of the customers.
 The system provides a separate column for the customers who are regular order the food
for a discount.
 The customer’s easily cancelling the order through the application directly (Coombs,
2015).
System Capabilities
 The customers will attract as the foods are fresh & green.
 Lan will not use the pesticides so; the produce items are health for customers.
 The system will provide the transparency among the customers & Lan. So, it will be
comfortable.
 The system has security over the data of the customer so, the customers can easily share
their data for the delivery & registration.
 The system will only allow the customers who register themselves on the system & give
access only those customers who have an account on the application (Giudici, et al.,
2018).
8

Work Breakdown Structure
The work breakdown structure contains all the information of the concerned persons of the
project who can identify the tasks and the milestones of the project. The Organizational chart
includes all the critical information of the project and identifies the relationships between the
information or elements of the project. The project is divided into some milestones which are
required to achieve from the completion of the project elements (Sutrisna, et al., 2018).
Figure 2: Work Breakdown Structure
9

Gantt chart
ID Task Name Duration Start Finish PredecessorsResource Names Cost % Complete
1 Eat Organic Food 19 days Wed 06-03-19Mon 01-04-19 $22,024.00 0%
2 Discussion 4 days Wed 06-03-19Mon 11-03-19 $4,256.00 0%
3 With Ruth and Lan2 days Wed 06-03-19Thu 07-03-19 Manager $1,568.00 0%
4 With Account
Supports
2 days Fri 08-03-19 Mon
11-03-19
3 Business
Analyst
$1,248.00 0%
5 Conduct
Interview
Series
2 days Fri 08-03-19 Mon
11-03-19
3 Project
manager
$1,440.00 0%
6 Milestone 1:
discussion
Completed
0 days Mon
11-03-19
Mon
11-03-19
5 Manager $0.00 0%
7 Requirement
Gathering
3 days Tue
12-03-19
Thu
14-03-19
$2,832.00 0%
8 Finding & Data
Gathering
2 days Tue
12-03-19
Wed
13-03-19
6 Information
Analyst
$960.00 0%
9 Reviews on
Offl ine
records
3 days Tue
12-03-19
Thu
14-03-19
6 Business
Analyst
$1,872.00 0%
10 Milestone 2:
Requirement
Gathering
Completed
0 days Wed
13-03-19
Wed
13-03-19
8 Manager $0.00 0%
11 Observations 7 days Thu 14-03-19Fri 22-03-19 $7,736.00 0%
12 Observe daily
Operations
3 days Thu
14-03-19
Mon
18-03-19
10 Team Leader $1,416.00 0%
13 Interaction
with
customers
4 days Tue
19-03-19
Fri 22-03-19 12 Business
Analyst,Project
manager
$5,376.00 0%
14 pickup and
account
Activities
2 days Tue
19-03-19
Wed
20-03-19
12 Team Leader $944.00 0%
15 Milestone 3:
Observation
Completed
0 days Wed
20-03-19
Wed
20-03-19
14 Manager $0.00 0%
16 Project
Investigation
3 days Thu
21-03-19
Mon
25-03-19
$3,600.00 0%
17 Investigate
the Customer
Book
3 days Thu
21-03-19
Mon
25-03-19
15 Information
Analyst
$1,440.00 0%
18 Examine
transactions &
Past Sales
3 days Thu
21-03-19
Mon
25-03-19
15 Project
manager
$2,160.00 0%
19 Milestone 4:
Project
Investigation
Completed
0 days Mon
25-03-19
Mon
25-03-19
17 Manager $0.00 0%
20 Documentation 5 days Mon 25-03-19Mon 01-04-19 $3,600.00 0%
21 Final
Document
Preparation
5 days Tue
26-03-19
Mon
01-04-19
19 Project
manager
$3,600.00 0%
22 Milestone 5:
Documentation
Completed
0 days Mon
25-03-19
Mon
25-03-19
19 Manager $0.00 0%
Manager
Business Analyst
Project manager
11-03
Information Analyst
Business Analyst
13-03
Team Leader
Business Analyst,Project manager
Team Leader
20-03
Information Analyst
Project manager
25-03
Project manager
25-03
06 08 10 12 14 16 18 20 22 24 26 28 30 01 03
March 2019 April 2019

Figure 3: Gantt Chart
1