Eat Organic Food: An Information System Project Investigation

Desklib provides past papers and solved assignments. This project report details the initial investigation into an information system for Eat Organic Food.

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Assignment Title:
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1

An
Initial Investigation Report
For
“EAT ORGANIC FOOD”
(Information System)
(Part - A)
2

Table of Contents
Report A
:
Introduction......................................................................................................................................4
Business Information.......................................................................................................................5
Organizational Chart........................................................................................................................5
Organization Description.................................................................................................................5
System Vision Document................................................................................................................5
Future scope & the purpose of the system...................................................................................6
System Problems.........................................................................................................................6
Ancipiated Business Benefits......................................................................................................6
System Capabilities.....................................................................................................................6
Work Breakdown Structure.............................................................................................................7
Gantt Chart.......................................................................................................................................7
PERT Chart......................................................................................................................................7
Risk Analysis...................................................................................................................................8
Cost Benefit Analysis....................................................................................................................10
Conclusion.....................................................................................................................................11
References......................................................................................................................................12
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Introduction
Eat Organic Food is the personal Organization which is owned by Lan Jones who used to grow
to produce vegetables and fruits without pesticides and chemical in his backyard. Now he wants
to grow his business but he does not know much about the Information System So he gives this
responsibility to his wife Ruth who is very good in marketing and customer relationship. She
wants to make all the farm of his husband online so customers can place orders and request for
delivery online which reduces the traffic around their backyard.
4

Business Information
Eat Organic Food is a farm which is known for its fresh, organic certified food. This is an
initiative by Lan who has a large backyard. Lan thinks that he is a farmer by birth like his father
and grandfather. He grew the best vegetables and some of the fruits without using any pesticides
or chemicals. He uses different techniques to protect the plants from insects and other problems.
Lan has much information about soil health, the yearly cycle of crops, soil types, seasons of
vegetables, crops, weather, composting and preparation. He has some cows and the proper
source of milk and eggs. Lan includes most of the neighbor’s unused land into his backyard and
now the historical land of his family. For growing the plants and vegetables on this much of land
Lan hired some farm hands which assists him. Lan produces the vegetables and the customers
used to come to his farm and pick up their vegetables. But Lan wants to grow his business as this
causes very much difficulties and traffic around his farm. Recently Lan married to Ruth and she
has a good knowledge of customer relationship management and marketing so they are working
on their new system with the help of their son.
Organizational Chart
Figure 1: Organizational Chart for Eat Organic Food
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Organization Description
Lan Jones is the founder and CEO of Eat Organic Food Company. Ruth, wife of Lan Jones is the
Customer Relationship and Marketing Manager of the organization. She has the best business
skills which made her efficient to manage both the farm and the customers. For the customer side
things, Lan and Ruth hired Chris, Christina, Cathy, and Charlie who are going to handle the
customers over the phone and take their orders and all the four of them will be reporting to Ruth
directly. Sam and Samantha are hired as the account support in the organization who manage all
the accounts of customers and they need to report to Ruth. Mark and Marsha are hired for taking
care of the pickup of the vegetables. They can make the decisions regarding the pickup if the
traffic is low then the customer can come for the pickup but in other condition, they arrange
delivery for the customers Both of them need to report the Ruth (Kayaga, et al., 2018).
System Vision Document
The system vision documents explain the purpose & scope of high levels of the product, program
& project. It helps to evaluate the project scope of the future. This document involves the
problem that is analyzed, capabilities of the system & the benefits which is getting to the
customer through the system. This will supply the guideline that is potential for the document. It
also defines the idea of compelling, project & the state of the organization in the future. It is the
document that requires to be perfect to produce quality assignments (Wolf, 2017).
Future scope & the purpose of the system
According to the given case study, there is an Eat Organic Food in which there are no proper
ways to execute or transfer the foods to the customer’s homes. As they have a large farm so, Lan
wants to expand their business by cropping more vegetables. Due to less space for customers, the
farm being so crowded with customers. Lan entered the parcels manually which consumes a lot
of time. They do not have the proper application to communicate. So, Lan & Ruth decided that
they both develop an application on Information System which will help the customers to order
the food online, cancel the order online, ask for discount who is regular customers, lan can easily
track the customers & foods that need to be delivered. They will hire some staffs which help to
deliver the food on the customer home. This application includes the latest technologies which
will ease the services to the customers as well as the Lan (Banerjee, et al., 2019).
System Problems
 In Eat Organic Food there are no proper ways to transfer the foods to the customers.
 There will be a large crowd of the customers assemble on the farm as there is no space.
 They do not have any parcel facilities.
 They do not have the proper application to communicate with customers.
 Lan entered the food in the diary manually which takes a lot of time.
 It is impossible for Lan to track things.
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Anticipated Business Benefits
 This system will focus on the services to the customer.
 The system will provide ease to the customer for making the orders for the food.
 The system will easily track the things even there are multiple customers.
 It will automatically make the records by tracking the orders of the customers.
 The system provides a separate column for the customers who are regular order the food
for a discount.
 The customer’s easily canceling the order through the application directly (Coombs,
2015).
System Capabilities
 The customers will attract as the foods are fresh & green.
 Lan will not use the pesticides so; the produce items are health for customers.
 The system will provide the transparency among the customers & Lan. So, it will be
comfortable.
 The system has security over the data of the customer so, the customers can easily share
their data for the delivery & registration.
 The system will only allow the customers who register themselves on the system & give
access only those customers who have an account on the application (Giudici, et al.,
2018).
Work Breakdown Structure
The work breakdown structure contains all the information of the concerned persons of the
project who can identify the tasks and the milestones of the project. The Organizational chart
includes all the critical information of the project and identifies the relationships between the
information or elements of the project. The project is divided into some milestones which are
required to achieve from the completion of the project elements (Sutrisna, et al., 2018).
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Figure 2: Work Breakdown Structure
8

Gantt Chart
ID Task Name Duration Start Finish PredecessorsResource Names
1 Eat Organic Food 31 days Fri 01/03/19Fri 12/04/19
2 Discussion 6 days Fri 01/03/19Fri 08/03/19
3 With Ruth and Lan2 days Fri 01/03/19Mon 04/03/19 Manager
4 With Account
Supports
2 days Tue
05/03/19
Wed
06/03/19
3 Business
Analyst
5 Conduct
Interview
Series
2 days Thu
07/03/19
Fri
08/03/19
4 Project
manager
6 Milestone 1:
discussion
Completed
0 days Fri
08/03/19
Fri
08/03/19
5 Manager
7 Requirement
Gathering
5 days Mon
11/03/19
Fri
15/03/19
8 Finding &
Data
Gathering
2 days Mon
11/03/19
Tue
12/03/19
6 Information
Analyst
9 Reviews on
Offl ine
records
3 days Wed
13/03/19
Fri
15/03/19
8 Business
Analyst
10 Milestone 2:
Requirement
Gathering
Completed
0 days Fri
15/03/19
Fri
15/03/19
9 Manager
11 Observations 9 days Mon 18/03/19Thu 28/03/19
12 Observe daily
Operations
3 days Mon
18/03/19
Wed
20/03/19
10 Team Leader
13 Interaction
with
customers
4 days Thu
21/03/19
Tue
26/03/19
12 Business
Analyst,Project
manager14 pickup and
account
Activities
2 days Wed
27/03/19
Thu
28/03/19
13 Team Leader
15 Milestone 3:
Observation
Completed
0 days Thu
28/03/19
Thu
28/03/19
14 Manager
16 Project
Investigation
6 days Fri
29/03/19
Fri
05/04/19
17 Investigate
the Customer
Book
3 days Fri
29/03/19
Tue
02/04/19
15 Information
Analyst
18 Examine
transactions
& Past Sales
3 days Wed
03/04/19
Fri
05/04/19
17 Project
manager
19 Milestone 4:
Project
Investigation
Completed
0 days Fri
05/04/19
Fri
05/04/19
18 Manager
20 Documentation 5 days Mon 08/04/19Fri 12/04/19
21 Final
Document
Preparation
5 days Mon
08/04/19
Fri
12/04/19
19 Project
manager
22 Milestone 5:
Documentation
Completed
0 days Fri
12/04/19
Fri
12/04/19
21 Manager
Manager
Business Analyst
Project manager
08/03
Information Analyst
Business Analyst
15/03
Team Leader
Business Analyst,Project manager
Team Leader
28/03
Information Analyst
Project manager
05/04
Project manager
12/04
28 02 04 06 08 10 12 14 16 18 20 22 24 26 28 30 01 03 05 07 09 11 13 15
February 2019 March 2019 April 2019
Figure 3: Gantt Chart
9

PERT Chart
Figure 4: Pert Chart
10

Risk Analysis
S.no. Types of Risks in
System
Impact on
System
Affected Stage Results Summary
1. Competitive Risk The
organization
can’t
achieve the
expected
goals.
This risk will
occur in
Requirement
gather step so the
organization can
get to know Eat
Organic Food
competitors in the
market.
The competition
will decrease the
customers.
This risk can
give a benefit of
how to rise in
the market.
2. Strategy Risk Lack in
planning the
strategy
tends to lack
of features.
This risk can
come up in the
planning stage
where the blue
print is going to
develop.
This step is
responsible for
the upcoming
steps and future
problems.
Documentation
is a more
efficient way to
avoid strategy
risk.
3. Quality Risk Quality of
products is
directly
proportional
to customer
satisfaction.
After
implementation
when the products
are out for
customers then
the quality of
products might be
at risk.
Quality risk
affects Customer
Relationship.
The crop should
be organic
regularly to
maintain
quality.
4. Innovation Risk Some
innovation
can be
wasted as
customers
will not like
it in the
regular
product. So
innovation
should be
If some new
technology or
technique used
for the crop and
farm, then it will
increase the risk
of innovation for
the organization.
This innovation
can decrease the
regular customers
of vegetables or
products.
Innovation
should be
implemented
with all the
customer’s
point of view
because they
are the
consumers.
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useful.
5. Reputational Risk This risk
will affect
the
reputation
of the
organization
in the
competitive
market.
If a mistake was
done by the
organization then
reputational risk
can come up in
the reputation of
the firm.
This will make a
bad reputation in
the market. This
is not good for
any business.
This factor is
very important
for the future
growth of the
organization so
the reputation
should be
maintained.
6. Decision Making
Risk
This risk
can occur in
the
beginning
steps of the
project.
A decision is
responsible for
the future work of
the system so the
decision should
be capable.
The decisions
should be
representable and
implementable
(Leveson, 2015).
The decision
should be
giving benefit
to the system so
that it will
generate benefit
to the system.
7. Schedule Risk In project
implementat
ion, all the
tasks are
scheduled
for a
particular
time and if
the work
will be a
delay it will
generate
schedule
risk.
If the work will
be delayed in
many situations it
will affect the
completion of the
project.
This risk can
affect many
factors like salary
deduction on the
team, Client
dissatisfaction,
etc.
If a work is
being processed
then a schedule
for every
process is very
important so the
project can be
completed in a
given time.
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