E-commerce in Healthcare System: Organizational Processes & Models

This presentation provides a detailed overview of e-commerce in the healthcare system, starting with the concept of e-commerce and its recent developments in the e-business industry. It delves into the integration of e-commerce within healthcare, highlighting its impact on traditional healthcare delivery systems, cost reduction, and enhanced communication. The presentation further discusses e-business infrastructure, models like B2C, and the importance of payment and security in e-business transactions within the healthcare context. It also evaluates the influence of e-business strategies on organizational processes and outcomes, emphasizing competitive advantages and customer relationship management. The presentation concludes by summarizing the benefits of integrating e-commerce with the healthcare industry and outlining the associated models and technologies.

E-commerce in
Health Care
System

Presentation Outline
• The presentation will cover the following topics-
Introduction
Ecommerce: The Concept
Recent Development in E-business Industry
E-Commerce in Healthcare
E-Commerce in Healthcare: Recent Development
E-Commerce in Healthcare: Future Direction
 E-Business Infrastructure
E-Commerce Infrastructure
E-business Models
Payment and Security in E-business
Impact of E-business on organizational processes and Outcomes
Conclusion

Introduction
• The purpose of this presentation is to discuss the role of
ecommerce in heath care sector (Hollis et al. 2015).
Ecommerce is found to grow in the healthcare tech sector
thus, increasing the demand of the quality healthcare
product.
• The presentation aims in articulating the recent
development in the field of e-business and its possible
future directions
• In this context, the impact of different e-business
strategies in different organizational processes and
outcomes will be evaluated.

Introduction (Cont..)
• The presentation aims in
discussing the concept and
processes of e-business
technologies that has the
capability of transforming
an organization for various
competitive advantages.
• The presentation will be
evaluating the concept of
ecommerce as well.

Ecommerce: The Concept
• The term ecommerce can
be described as a type of
internet commerce, related
to buying and selling of
goods over internet.
• E-commerce therefore
helps in executing any
sorts of transaction with
ease

Ecommerce: The Concept(cont..)
• The term Ecommerce encompasses
online retails as well as different
electronic transactions
• E-commerce relates to e-business as
it is one of the most significant
drivers of business (Akter and
Wamba 2016).
• Businesses make use of different
types of e-business system in order
to maintain the competitive
advantage

Ecommerce: The Concept(cont..)
• E-business, most
specifically, the
ecommerce has been
revolutionizing the way in
which a business is
conducted.
• E-commerce or the
concept of e-business
brings about certain
innovations in the process
of business management.

Ecommerce: The Concept(cont..)
• One such innovation is seen in the
healthcare sector.
• Ecommerce in the field of medical
became important over the years.
• This is mainly because the
ecommerce platforms provide an
unique opportunity for increasing
the communication among the
doctors and the patients.

Recent Development in E-business
Industry
• Use of ecommerce in business,
provide a number of advantage
to the business.
• With the use of ecommerce, the
paperwork associated with a
business is eliminated as it helps
an business organization in
efficiently manage the existing
systems (Ermakova, Fabian and
Babina 2015).

Recent Development in E-business
Industry (Cont..)
• These systems include the
payment gateways, management
of supply chain and customer
relationship management.
• Thus, E-business industry is
providing the business
organizations an option to
integrate all their business
processes for seamless
operations.

Recent Development in E-business
Industry (Cont..)
• In this context, the use of e-
commerce in healthcare system
is evaluated.
• E-commerce or e-business has a
large influence in the healthcare
sector.
• Thus, it can be concluded that
the rise in ecommerce is
affecting the healthcare business

E-Commerce in Healthcare
• The integration of e-commerce
with the healthcare sector is
gradually changing the
traditional healthcare delivery
system.
• Integration of e-commerce in
health care becomes a necessity
mainly due to the escalating
service costs and declining in
patients’ benefits.