E-commerce Technology: Its Development, Platforms, and Business Use

This report examines the role of technology in e-commerce, highlighting its increasing importance, especially during the COVID-19 pandemic. It discusses various technologies used, such as artificial intelligence by eBay, and platforms like CS-Cart Multi-Vendor and Selling Manager Pro. These tools help businesses expand online, enhance customer engagement, and improve operations. The report concludes that technology is vital for e-commerce businesses to thrive and adapt to changing market needs, attracting a wider customer base and increasing profits. The analysis refers to books and journals and the report highlights the shift from traditional purchasing to online platforms.

E-COMMERCE

TABLE OF CONTENTS
 INTRODUCTION
 MAIN BODY
 CONCLUSION
 REFERENCES

INTRODUCTION
 E-commerce (electronic commerce) is the buying and selling of goods
and services, or the transmitting of funds or data, over an electronic
network, primarily the internet.
 There are various type of E-commerce which includes B2C, B2B,
C2C. It has also been evaluated that the use of E-commerce business is
increased due to novel corona virus crisis.
 Present report will lay emphasis on importance of topic, development,
description of technology, technology platforms & software used, type
of business & organisation uses this technology and using technology
as business tool.

IMPORTANCE OF THIS TOPIC
 eBay has now released its new APIs for
developers to create buying
applications, access eBay web services
platform with java script and flash,
enable eBay bidding from anywhere,
and create lightweight alerts about
platform activity

HOW THIS TOPIC HAS DEVELOPED
 It has been analysed that use of technology is been increasing day
by day.
 There has been an increased use of E-commerce websites for
purchasing of goods and services.
 Evidence provides that during the time of novel corona virus
crisis, it has been analysed that consumers are shifting towards
purchasing more of online things, as they do not want to
physically enter into store.

PROVIDE A DETAILED DESCRIPTION OF TECHNOLOGY
USED IN THIS TOPIC& WHAT IT IS USED FOR
 There have been various types of technology
which is been described in E-commerce
topic.
 It has been analysed from research that E-bay
is been engaged in making use of artificial
intelligence and this has assisted in making
sure that work is been done without any
assistance from human.
 It has assisted firm in growing and also they
have been able to create consumer loyalty
through this.

WHAT TECHNOLOGICAL PLATFORMS & SOFTWARE ARE
USED IN TOPIC
There are various kinds of technological platforms and software that are
used by E-Commerce organizations like Amazon, eBay etc. Some of the
most common type of technological platform and software are as follows:
CS- Cart Multi- Vendor
 It is a multi- seller marketplace platform which is used for building e-
commerce websites and is used by eBay.
 This platform makes it much easier to carry out online activities at global
level where merchants get a chance to display large number of products
in large variety.

CONTINUE…
Software- Selling Manager Pro
 It is a kind of software which is used for sales progress, feedbacks, items
sold and in stock.
 This software help e-commerce websites to analyse their business activities
in a proper and accurate manner so that they can take appropriate decisions
and develop effective marketing strategy.
E-Bay Power sellers
 This product help e-commerce website to sell products that are in large
quantity.
 Any seller can use this software and sell minimum products on websites and
can become a power seller.

CONTINUE…
Old & new technologies
 In this sector technologies changes quite frequently. It is important for ecommerce
websites to become aware of changes technologies.
 Due to increase in customer base eBay has chosen to bring changes within their
technologies so that they can bring improvement within their business activities
and enhance their overall sales and customers.
All the above discussed technology platform and software are used by
organizations for different purposes so that they can enhance engagement of their
customers, attract new customers, use these platforms of bringing improvement within
their business activities. These technologies can also help organizations in bringing
changes within their operations as per changing market needs and requirements.

WHAT TYPE OF BUSINESS & ORGANIZATION USES
TECHNOLOGY
 All the technologies and software’s specified above are used by
organizations who run their business online and are focusing upon
expanding their business internationally by sale their products and
services available online for customers globally.
 These technologies can also be used by organizations who do not have
online presence but want to take their business online and make their
products and services available online for both businesses well as for
customers.

HOW IS IT USED AS BUSINESS TOOL & IS THIS
EFFECTIVE
 Due to advancement in technology, it has become extremely important
for organizations to focus upon adopting new technologies within their
business. Technology is one of the most important tools that can be used
by organizations for expanding and running their business in an effective
manner.
 Technologies identified above can be directly used as a business
expansion tool as it can help or provide an opportunity to organizations
so that they can expand their business and increase their business
presence on online platform so that it becomes much easier for them to
reach their target customers.

CONCLUSION
 From the above study it has been summarized that there has been an
increases in use of E-commerce during novel corona virus.
 It has also been analysed that artificial intelligence is been used by
company so that better and fast services is been given to consumers.
 This has led to increase in usage of these sites. It has been evaluated
that in present market trend usage of the traditional purchasing is
been less.
 It has also assisted them in attracting large range of consumers and
their profit has increased.