The Impact of Digital Technologies on Eden Training Solutions Ltd

This report examines the implications of digital technology on Eden Training Solutions Limited, a private vocational training provider. The research investigates the need for digital technology, its impact on company performance, and its role in increasing profits. The report analyzes the adva...Read More

UNIT 11
RESEARCH PROJECT

Table of Contents
CHAPTER 1: INTRODUCTION....................................................................................................1
CHAPTER 3: RESEARCH METHODOLOGY.............................................................................6
CHAPTER 4: FINDINGS AND ANALYSIS.................................................................................8
CHAPTER 5: CONLUSION AND RECOMMENDATION........................................................18
REFERENCES..............................................................................................................................21
APPENDIX...................................................................................................................................22

TITLE: “The implications of digital technologies on Eden Training”.
CHAPTER 1: INTRODUCTION
Digital technology and tools develop more influence on development and growth of
company at competitive market. Digital technology refers electronic devices, tools, resources and
devices that generate, process and store the data or information. Under these involves online
games, multimedia, cloud computing, applications, mobile devices and many devices. In this
present time period, firms are concern on executing the digital technology in company in context
to increasing productivity as well as performance level of company. In addition to this,
technology gives different advantages to company with the help of carried out business activities
in an effective or better manner (Benckendorff, Sheldon and Fesenmaier, 2014). Generally, firms
are concern on executing digital technology in context to develop featured as well as innovative
goods at the market place. This present report is based on Eden training solution Limited. It is
private training provider to deliver the vocational training. Its main aims is to offer better
training, develop better standards and also fully customized for consumers. It is small firm and
use digital technology in its business to attract large number of consumers. In order to this,
digital tools help in making life of human more comfortable and easier.
Research is considered as the crucial step by industries as this is that which do help
company to make an effective strategy and to produce decision in better way. Basically, research
is conducted in market to collect information which is needed for having a competitive
advantage of firm. The main aim behind same research is to determine implication of technology
on small and medium businesses. Even though, in earlier time technology was not used at that
much level and nowadays each and every company is dependent on digital technology as they
help firm to reallocate their resources and working to stand by in market too. The firm Eden
Training Solution Limited is that firm who is performing in great way and looking forward to use
the technology in effective way so that they can provide these services to various people,
customer and clients in proper manner which can be beneficial for them. Eden training limited do
provide childcare, management, fitness, social media qualification and customer services etc. at
huge level.
Aims and objectives
Aim: “ To determine the implication of digital technology in Eden Training.
Objectives:
1

 To determine the need of digital technology for Eden training in United Kingdom.
 To analyse the changes on performance of company after implementation of technology.
 To determine how technology can help in earning higher profit in Eden training in UK.
 To ascertain the benefits of using modern equipment’s at workplace.
Research Questions
 What is the need of digital technology for Eden Training Limited?
 What changes are recorded after implementation of technology on company
performance?
 How digital technology will help entity to earn higher profits too?
 What benefits are there of using the digital technology and modern equipment’s at
workplace?
Time Schedule
Management is that which split there task and activity in effective way. Even though it is
being done to have an completion of work within the time frame and attainment of goals and
objectives can also be seen by firm too. Work Breakdown Structure is that which also help firm
to divide the work according to the department and even though firm also assign the work
according to qualification of human resource as such thing will help in completing the activity
and task in great way. Basically, Gantt chart is such which help firm to reduce the timing of task
which is taking an maximum number of time in getting completed in effective way as well. It
also lead to have an working in hierarchical manner. Bringing an effective and proper rules and
regulation with policy may help enterprise to complete there working in great way even though
in within time period too. Getting work completed on time can help entity to earn higher profit
and income in great manner and this is such which do help company to get stable in market too.
Tasks Wee
k
1
Wee
k 2
Wee
k 3
Wee
k
4
Wee
k
5
Wee
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Wee
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Wee
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Week
9
W
ee
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1
0
First meeting
with
supervisor for
research
Introduction
Literature
2

review
Research
methodology
and Second
meeting with
supervisor
Data
Collection
Meeting with
supervisor
Data
analysis,
findings,
discussion
and
presentation
Final meeting
with
supervisor
Feedback and
recommendat
ions
Thesis
Submission
This is such which do help every company to attain the goals and objectives in great
manner. Even though, Gantt Chart and Work Breakdown structure is that which needs to be
considered by organization as this help in getting the work completed on time. It is that which
also help in revamping the communication in between departments and coordination as well.
Moreover with all such thing the company is going to attain the higher profits in effective way.
3

CHAPTER 2: LITERATURE REVIEW
Literature review is necessary part of an investigation and helpful in gather information
and data by using the secondary sources through measuring opinions and viewpoints of different
writers and authors.
Requirement of digital technology for Eden training
Digital technology helps in providing competitive advantage to business. It changes the
way to conducting activities in business by making them simpler. As per the view point of Di
Pietro, Di Virgilio and Pantano, 2013 it has been stated that Businesses are to be impacted
through modifications in technological environment. For Eden training solution Limited,
technology helps in make communication easier by using electronic mails cell phones, social
networking, text messages etc. In addition to this, need of digital technology in business of Eden
training company is to increase productivity of business in better manner. It helps in make
innovation as well as creativity in business and helpful for staff members to communicate,
collaborate and also work in better manner. Digitalisation is also helpful in improve experience
of consumers better towards firm. With the help of using advance technology in business, firm is
able to connect with many people and able to provide training services to them in significant
manner.
Changes on performance of company after technology execution
According to Egger, 2013, it has been stated that implementation of technology helps in
changing performance level of firm in an effective manner. Firm produce goods and services on
the basis of demands and needs of consumers in an effective manner. It helps in developing
positive impact on mind of consumers as well as on firm. With the help of technology, Eden
training solution Limited company can develop innovative services by take care needs of
consumers at market place. There are various changes firm can be achieve by implementation of
technology:
Store huge amount of data- Digital technology is helpful in store more data and
information in an easy manner without fear of hacking. After storage, firm can use data to finish
activities or tasks.
Research and development- This is known as one of the most important department of
every organisation as this carry out research to collect information about the needs and wants of
customers. One of the main benefits of implement technology at workplace is that with help of
4

effective technological tools manager of research department carry out research to collect
information about the needs of customers and different technical tools provide an opportunity to
collect and store huge amount of data safely.
Productivity- When enterprise use updated and new technology then it helps in carry out
production process in an effective manner. Effective technology help in manufacture featured
products in minimum amount of time and also bring efficiency at workplace.
Technology can help in earning higher profit
As per the view point of Jaeger, 2012, technology is helpful making the activities and
operations of firm innovative. Use of digital technology aids in communicate with large number
of people by using different sources such as social media. Eden training solution Limited
provide its services online on reasonable cost. With the help of using digitalisation, company
can connect with many people and aware them about available services of firm in an effective
manner. On the other hand, this firm update technology to perform in proper way. After
executing new technology and machineries. Manager of Eden training solution Limited provide
training to employees for increase their knowledge and skills. From this they can deal with
consumers in properly and helpful in enhance efficiency of business. It will develop the positive
affect on business and generate more profit.
Benefits of using digital technology and modern equipment’s at workplace
Products and services are regarded as representative of company and helpful in enhancing
brand image at market place. According to view point of Molz, 2012 it has been stated that
Digital technology is helpful in making business more competitive and easier to make business
activities easier. There are benefits of using the digital technology given below as above:
Fast information- Digital technology is helpful in share necessary data and information
among different departments in an easy manner. It helps in conduct activities of business in
significant manner and helpful in enhancing reputation of company in significant way. It is
helpful in develop positive or strong relationship among different departments of Eden training
solution Limited. It will aids in increasing productivity and growth of firm.
Technology- Using the digital media means utilize advance technology both to support
as well as develop media. In addition to this, advance technology is an asset for Eden training
solution Limited. If firm adopt the laptops as well as mart phones on context to use digital
5

technology then it develops positive impact on business. It is helpful for company to connect
with consumers in an easy manner.
6

CHAPTER 3: RESEARCH METHODOLOGY
Research methodology is regarded as necessary research project part and effective in
conducting research activities in significant manner in order to reach at final outcome. Different
sections of research methodology are given below:
Type of Investigation
It is regarded as primary part of research methodology. There are two different types of
research qualitative and quantitative (Ruiz-Molina, Gil-Saura and Moliner-Velázquez, 2011).
Quantitative research is based on facts and figures but on the other hand qualitative investigation
depends on quality of data and helpful in conducts an in- depth research. So, under this
investigator use qualitative research .
Data Collection
Data collection refers to gather relevant data from different sources. There are two
sources of data collection like primary and secondary. In primary, an investigator collect data
through survey, questionnaire, observation etc. but in secondary sources data is collected by
books, journals etc. Under this, primary sources of data collected is used by developing
questionnaire.
Data Sampling
It refers to number of population from which data is to be gathered. For this current
investigation, researcher uses 30 respondents with the help of random sampling method (Terzi,
2011).
Research take in to the consideration depend on implication of digital technology in
SME's. Under this, business firms are concern about increasing sales as well as performance
level by executing different innovative strategies and tools. In addition to this, main aim behind
directing an examination venture is to upgrade information as aptitudes of the students about the
digital technology. Through this research project, the skills, capabilities and knowledge of the
learner will be enhanced in the same areas which can help for them to develop the career as well
as achieve the set targets in a significant manner (Molz, 2012).
Cost- It is regarded as most necessary component for research as it needs for a researcher
to maintain the proper amount of fund to perform all business activities in a proper or systematic
manner. Proper money is needed for collecting the secondary as well as primary information.
7

Under this, cost involved in research is helpful in collecting the primary and secondary
information. As comparison to secondary method, cost is less included in the primary method.
Under this, budget of collecting the information from secondary method of data collection is
high because under this, investigator has accumulate information from various sources. In
addition to this, opinions as well as viewpoints of the different authors are helpful in drawing the
appropriate and also valid outcomes.
Ethical consideration- It is helpful in resolve all disputes as well as issues arise in
company. It is necessary that researcher should conduct all research activities in an ethical
manner (Ruiz-Molina, Gil-Saura and Moliner-Velázquez, 2011). During conducting research,
cost and time are two major problems which are faced by researcher. It is necessary that
researcher should not use the information and data of respondents in a wrong manner. It is an
effective research area and it is helpful for an investigator to overcoming with problems of
investigation in a significant manner. Under this, it is necessary to include the morals and
principles as they can modify method under which investigate is led. There is a need for upgrade
the morals when an exploration consists interaction with the business environment and people. In
addition to this, it is a responsibility of an investigator to secure and private the data or
information which has been collected through the members with researchers.
8

CHAPTER 4: FINDINGS AND ANALYSIS
Under this, researcher interpret collected data with the help of thematic analysis. It is
helpful in provide the positive results to an investigator. Information and data which has been
collected from different sources is analysed with an aim that results can be developed. Under
this, survey is conducted through researcher for gathering the accurate and relevant information
about they specific research area. There is qualitative data analysis tool used through
investigator.
THEME 1: Digital technology helpful in enchaining productivity
9

Q1) Is digital technology helpful in
enchaining productivity and profit of Eden
training limited
Frequency
Yes 23
No 7
Interpretation- From above graph, it has been stated that according to 23 respondents, digital
technology helps in enhancing profit of company because it is helpful in perform the business
activities as well as conduct operations in an easy and effective manner. On the other hand, there
are 7 respondents which are not agree with this because according to them there is no security of
keep the data or information of customers safe and secure. For the consumers and respondents, it
is a main concern.
THEME 2: Advantages of using digital technology
Q2) What are advantages of using digital
technology as well as modern equipment’s
Frequency
10
Yes No
0
5
10
15
20
25 23
7
Column B

at workplace?
Technology 12
Fast information 10
Provide good experience to people 8
Interpretation- Digital technology provides benefit to Eden training company. On the basis of
12 respondents, technology is main benefit which firm get because by using the digital
technology in business, company is able to communicate with its respondents in an easy manner.
10 respondents said that digital technology helps in share information fast among departments
and with the help of this all departments can focus on their work and attain the specific
objectives in a proper manner. On the basis of opinion of 8 respondents digitalisation provides
the better experience to consumers because through this customer can easily connected from
company and firm make them more choices about selecting the products and services. Digital
technology is an effective way to developing the positive relationship among the consumers and
organisation.
THEME 3: Digital technology provide competitive advantage
Q3) Is use of digital technology provide
competitive advantage to business of small-
Frequency
11
12
10
8
Technology
Fast information
Provide good experience to
people

scale company?
Yes 25
No 5
Interpretation- On the basis of 25 respondents, digital technology gives competitive benefit to
small size business if Eden training limited company will use the digitalisation in business then it
will able to provide the training services to employees and with the help of this their knowledge,
capabilities and also core competencies will be enhanced in a proper way. Through this, they will
perform in a better manner and firm can get the competitive benefits. On the other hand, there
are 5 other respondents are disarrange with this option because it is costly to adopt the digital
technology for Eden training limited due to small size. For purchasing the new technology, more
cost will be included, so it is not possible for the Eden training limited to adopt and use advances
or digital technology in business.
THEME 4: Complexities faced through Eden training limited
Q4) What are the complexities faced
through Eden training limited at the time of
implementing digital technology?
Frequency
12
Yes No
0
5
10
15
20
25
25
5
Column B

Security 18
Impersonality 8
Maximum cost involved 4
Interpretation- At the time of executing digitalisation in business, some complexities are faced
by company. According to 18 respondents, main issue is security. On Internet or other digital
technology tools, there is less chance of secure the data because of hacking the data. According
to 8 respondents, impersonality is major issues because lack of communication or interaction
often leads to company perception as faceless, uncaring and impersonal. If the communication
will be face to face then things will easy to understand and there will not be any kind of
misunderstanding arise. There are 4 respondents which are agree with more cost involved option
because as Eden training limited is a small size firm and it is not possible for it to arrange as well
as purchase the new technology for business.
THEME 5: Tactics Eden Training Ltd. can implicate to resolve numerous issues
Q5) What tactics Eden Training Ltd. can
implicate to resolve numerous issues
emerged due to digital technologies
Frequency
13
18
8
4
Security
Impersonality
Maximum cost involved

utilisation?
Develop wide Digital Transformation Strategy 18
Searching Expertise to Lead Digitization 12
Interpretation- To resolve problems related to digital technology, there are many tactics faced
by company. According to 18 respondents, main solution related to technology is develop
Digital Transformation Strategy because it helps in bring the change in business and perform in a
better or effective manner. Based on opinion of 12 respondents that they are agree with searching
Expertise to Lead Digitization because experts have more knowledge the digital technology and
they guide the company or provide advice about use of digitalisation in a better manner.
THEME 6: Modifications are noticed after execution of technology
Q6) What necessary modifications are
noticed after execution of technology on
company performance?
Frequency
Research and development 12
14
Develop wide Digital Transformation Strategy
Searching Expertise to Lead Digitization
0
2
4
6
8
10
12
14
16
18
Column B

Store huge amount of data 10
Productivity 8
Interpretation- After technology implementation, 12 respondents said that research and
development will be better. Through using the digitalisation in business, Eden training limited
organisation can focus on the research and aware about its strong competitors, marketing
strategies, existing services at market place and many other things. According to 10 respondents,
main change that firm notices after technology implementation is store huge data. With the help
of using the digitalisation in business, firm can storage more data or information and keep them
secure. Based on opinion of 8 respondents that digital technology is helpful in increase
productivity of company by conducting the business operations in a proper and easy way.
THEME 7: Digital tools used by Eden Training Ltd to operate functions
Q7) What are the digital tools used by Eden
Training Ltd to operate its functions and
business operation efficiently?
Frequency
E-training 14
Cloud Technologies 12
ERP Framework 4
15
12
10
8
Research and development
Store huge amount of data
Productivity

Interpretation- It has been summarised that digital technology helps in operate business
functions in easy manner. According to 14 respondents, E-training is main digital tool. But 12
said that cloud technology is more beneficial.
THEME 8: Outcome of implication of digital technologies
Q8) What are outcome of implication of
digital technologies employed by Eden
Training Ltd?
Frequency
Increase growth 16
Attract more consumers 8
Retain Consumers 6
16
14
12
4
E-training
Cloud Technologies
ERP Framework

Interpretation- According to 16 respondents, digital technology helps in increase growth of
company because by using the digital technology in business, firm can perform its activities,
connect with large number of consumers, provide them, effective services etc. On the other hand,
8 respondents said that main outcome which firm get through implementation of digital
technology is to retain consumers towards company for long period of time. Digital technology
is an effective way to connect with the more and more customers in all over the world and
communicate with them. With the help of this, company can know easily about their preferences
and needs. It helps develop the strong relation among the customers and organisation. Based on
opinion of 6 respondents that the main outcome that company get by implementing digital
technology in business is to retain the consumers towards company by creating strong
connection with them and provide them services on the basis of their needs and wants.
THEME 9: Adoption of digitalisation assisting in innovation of services
Q9) Is adoption of digitalisation assisting in
innovation of services and products
provided by Eden Training Ltd?
Frequency
Yes 20
No 10
17
16
8
6
Increase growth
Attract more consumers
Retain Consumers

Interpretation- According to 20 respondents, digital technology is helpful in innovate services
of firm because by using the digitalisation in business, company can find the new things and
search the idea for innovation. Based on opinion of 10 respondents that they are disagree and
they think that Eden training limited has not adequate fund to purchase digital technology and if
it will not purchase the new or advanced technology in business then it will not able to make
innovation in its services.
18
Yes No
0
2
4
6
8
10
12
14
16
18
20
20
10
Column B

CHAPTER 5: CONLUSION AND RECOMMENDATION
It has been concluded from above given report that digital technology provides many
benefits to company in context to increasing business operations as well as productivity in an
effective manner. In part of literature review studied about changes in performance of Eden
Training Ltd. company after implementation of digital technology at workplace. Technology
provides many different benefits to company in context to attract large number of consumers,
enhancing productivity level and many others. Under this current research, there is a part of
research methodology studied in proper manner. For collect accurate and relevant data, an
investigator developed questionnaire by using 10 different questions related to topic of an
investigation. Digital technology is helpful in providing competitive advantage to company.
With the help of using advance technology in business, Eden Training Ltd. can operate its
business activities at large scale.
It has been concluded from the above mention report that main aim of large- and small-
scale companies is to enhance the development and growth of the business at market place. As
Eden training limited is small size company and its main focus on gain the competitive
advantage at market place by making its consumer based strong. In order to communicate with
the customers, this company uses the digital technology in business. It provides the information
or details about its services to people so that they can be aware. Eden training limited uses the
social media tools, emails for interacting as well as attracting the more people toward its
services. Through implementing digital technology in business, Eden training limited make the
changes in business for an instance, storage of more data, enhance productivity etc. Under this, it
helps in bring the processes, people and data together for create value to consumers and also
maintain the competitive benefits. In context to this, digital transformation is helpful in improve
the profitability, satisfaction level of consumers and also enhance the increase speed-to-market
for business in an effective or significant way.
From the above given report it has been recommend to Eden Training Ltd. to upgrade its
technology on continuous time period. Other wise it will develop the negative impact on
business. Manager of Eden Training Ltd. Business firm should provide training to staff members
about implementation of new technology and also provides guidelines to use new machineries or
equipments at workplace. It is necessary that researcher should have proper time as well as cost
at the time of conducting an investigation in an effective manner. An investigator should have
19

proper resources to collect data or information in an effective manner. Eden Training Ltd. Should
provide employment opportunities to local people so that their income can be generated and
they can focus on improving living standards in significant manner.
Research take in to the consideration depend on influence of the digital technology in
business. It develops impact on the activities as well as operations of business. Under this,
investigation is based on the qualitative analysis as under this information and data is collected
according to the qualitative means. To accumulating the qualitative outcomes, all the research
methodologies have been taken in to the proper consideration.
At the time of investigating, I faced issues related to cost and time because both are necessary in
conduct a research. In this research, I used the descriptive research design as it is helpful in
drawing the reliable as well as valid description about the specific research area. On the other
hand, an inductive research approach is being used through me as it provides the detailed
analysis on the specific issue of research. It is helpful in provide the detailed information and
data in a significant manner. During conducting the research, I probably depend on the
information and data which have been collected through researcher by various sources for an
instance primary and secondary. Both the methods are helpful in accumulating the reliable,
relevant and accurate information. In context to primary method, it is helpful or more effective in
collecting the data or information by measuring different perception of the people about the
particular area. Under this research, survey has been conducted through making a questionnaire
with the different questions. It is most effective tool of gathering the information and data
through taking the opinions and view points of various respondents. On the other hand,
secondary data collection method is used in the part of literature review for collecting
information from the various sources for an instance journals, books, articles, magazines, internet
sources and many others. In order to the secondary sources, these are effective in developing the
significant framework that aids in prescribing the reliable outcomes through examining
viewpoints or opinions of different writers and authors.
Under this, there are different alternative methods which can be used for an objective of
investigate in a significant manner. To conduct this research, questionnaire method for the
collection of data being used. Under this, there are various questions prepared for taking the
opinions or viewpoints of respondents on the research area. On the other hand, there is an
alternative method available and that is interview. In this, an investigator has will have to prepare
20

the different questions and their answers from selected respondents itself and not by
questionnaire. So, there is alternative method that I can be used for conducting this investigation
is interview because it is an effective and efficient way of getting the better outcomes.
21

REFERENCES
Books & Journals
Benckendorff, P. J., Sheldon, P. J. and Fesenmaier, D. R., 2014.Tourism information technology.
Cabi.
Brynjolfsson, E. and McAfee, A., 2012. Race against the machine: How the digital revolution is
accelerating innovation, driving productivity, and irreversibly transforming
employment and the economy. Brynjolfsson and McAfee.
Buhalis, D. and Foerste, M., 2015. SoCoMo marketing for travel and tourism: Empowering co-
creation of value. Journal of Destination Marketing & Management. 4(3). pp.151-161.
Di Pietro, L., Di Virgilio, F. and Pantano, E., 2012. Social network for the choice of tourist
destination: Attitude and behavioural intention. Journal of Hospitality and Tourism
Technology. 3(1). pp.60-76.
Egger, R., 2013. The impact of near field communication on tourism. Journal of Hospitality and
Tourism Technology. 4(2). pp.119-133.
Jaeger, P. T., 2012. Disability and the Internet: Confronting a digital divide. Boulder and
London: Lynne Rienner Publishers.
Molz, J. G., 2012. Travel connections: Tourism, technology, and togetherness in a mobile world.
Routledge.
Ruiz-Molina, M. E., Gil-Saura, I. and Moliner-Velázquez, B., 2011. Does technology make a
difference? Evidence from Spanish hotels. Service Business. 5(1). pp.1-12.
Terzi, N., 2011. The impact of e-commerce on international trade and employment. Procedia-
Social and Behavioral Sciences. 24. pp.745-753.
Online
3 Benefits of Digital Technology in Business, 2018. [Online]. Available through:
<https://www.techfunnel.com/information-technology/3-benefits-of-digital-technology-
in-business/>.
22

APPENDIX
QUESTIONNAIRE
Name:
Age:
Gender:
Address:
Contact Number:
Q1) Is digital technology helpful in enchaining productivity and profit of Eden training
limited?
a) Yes
b) No
Q2) What are advantages of using digital technology as well as modern equipments at
workplace?
a) Technology
b) Fast information
c) Provide good experience to people
Q3) Is use of digital technology provide competitive advantage to business of small scale
company?
a) Yes
b) No
Q4) What are the complexities faced through Eden training limited at the time of
implementing digital technology?
a) Security
b) Impersonality
c) Maximum cost involved
Q5) What tactics Eden Training Ltd can implicate to resolve numerous issues emerged
due to digital technologies utilisation?
a) Develop wide Digital Transformation Strategy
b) Searching Expertise to Lead Digitization
Q6) What necessary modifications are noticed after execution of technology on company
23

performance?
a) Research and development
b) Store huge amount of data
c) Productivity
Q7) What are the digital tools used by Eden Training Ltd to operate their functions and
business operation efficiently?
a) E-training
b) Cloud Technologies
c) ERP Framework
Q8) What are outcome of implication of digital technologies employed by Eden Training
Ltd?
a) Increase growth
b) Attract more consumers
c) Retain Consumers
Q9) Is adoption of digitalisation assisting in innovation of services and products provided
by Eden Training Ltd?
a) Yes
b) No
Q10) Suggest some ways by which Eden training limited can expand its business at large
scale.
QUESTIONNAIRE
Name:
Age:
Gender:
Address:
Contact Number:
Q1) Is digital technology helpful in enchaining productivity and profit of
Eden training limited?
Frequency
Yes 23
24

No 7
Q2) What are advantages of using digital technology as well as modern
equipments at workplace?
Frequency
Technology 12
Fast information 10
Provide good experience to people 8
Q3) Is use of digital technology provide competitive advantage to business
of small-scale company?
Frequency
Yes 25
No 5
Q4) What are the complexities faced through Eden training limited at the
time of implementing digital technology?
Frequency
Security 18
Impersonality 8
Maximum cost involved 4
Q5) What tactics Eden Training Ltd can implicate to resolve numerous
issues emerged due to digital technologies utilisation?
Frequency
Develop wide Digital Transformation Strategy 18
Searching Expertise to Lead Digitization 12
Q6) What necessary modifications are noticed after execution of
technology on company performance?
Frequency
Research and development 12
Store huge amount of data 10
Productivity 8
25

Q7) What are the digital tools used by Eden Training Ltd to operate their
functions and business operation efficiently?
Frequency
E-training 14
Cloud Technologies 12
ERP Framework 4
Q8) What are outcome of implication of digital technologies employed by
Eden Training Ltd?
Frequency
Increase growth 16
Attract more consumers 8
Retain Consumers 6
Q9) Is adoption of digitalisation assisting in innovation of services and
products provided by Eden Training Ltd?
Frequency
Yes 20
No 10
26