Workplace Assignment Analysis: CHC40213 Education Support Program

This assignment solution addresses key aspects of education support within a school environment, focusing on the CHC40213 Certificate IV in Education Support program. The student's response covers several critical areas, including adherence to the Work Health and Safety Act, ethical codes of practice, and accident reporting protocols. It analyzes school policies related to safety, security, and hazard management, emphasizing the responsibilities of staff in maintaining a safe environment for students. The solution also explores workplace bullying, the Victorian Public Service Award, and the process for addressing breaches of conduct. Furthermore, it outlines the roles and responsibilities of non-teaching staff in providing personal care, conducting risk assessments, and evaluating the effectiveness of safety measures. The assignment draws on relevant resources and legislation to support its points, providing a comprehensive overview of workplace practices and student support in an educational setting.

Running head: EDUCATION SUPPORT
Answers to questions on education
Name of the student:
Name of the university:
Author note:

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EDUCATION SUPPORT
Part A
Task 2
1. The school abides by the Work Health and Safety Act (2011). Here, my duty is to provide
immediate first aid to the students if they are injured. Along with this, Ethical Code of
Practice is an integral part of the school administration (Education.qld.gov.au 2018).
According to the standards and protocol of this Code, I am entrusted with the responsibility to
regulate the behaviour of the children.
2. a) Accident recording and reporting is one of the policies, which is followed by the schools
and the educational institutions in Australia. The Principals are to obtain witness statement.
This also includes consideration of medical insurances and treatments (Education.vic.gov.au
2018).
b) Mention can be made of the report, School Safety and Security. This needs to be completed
in terms of upgrading the current security standards. Proper community channels needs to be
adopted for disseminating the appropriate information at the right time. The staffs need to
maintain effective communication with the departmental units in terms of getting the work
done at the right time. Inspections by the experts would prove effective in terms of achieving
positive outcomes (Education.vic.gov.au 2018).
c) Store rooms are more prone to hazards. This is because of the preservation of goods, which
can easily accumulate dust. If the students come in contact with these goods, they can suffer
from dust allergies. Experts can be hired for inspection of the store rooms. Principals and the
administrative staffs would be entrusted with the responsibility of reporting the occurrence of
such hazards to the Director. Spontaneity needs to be maintained in reporting the incidents
and the hazards for ensuring the wellbeing of the students (Education.qld.gov.au 2018).

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EDUCATION SUPPORT
Task 3
Scenario 2
a) Workplace bullying is the ill-treatment, which the employees face from the colleagues.
This can be emotional, physical or mental. Bullying adversely affects the psyche of the
employees, further affecting their workplace performance. Here, communication plays an
important role, which can be verbal or written. Claims can be filed to the managers and
higher authorities for loss of self-respect. Consumer forum can be reported about the incident
(Humanrights.gov.au 2018). Apart from this, police can be contacted for getting external help
regarding restoring loss respect. Human Rights Commission is one of the other place, where
the employees can get help for the getting solutions to the encountered bullying in the
workplace. Commonwealth Fairwork Ombudsman is a trustable source for the employees
regarding getting the required assistance for restoring lost respect in the workplace.
b) Victorian Public Service Award is awarded by the school to those, who have provided
valuable contribution towards the upliftment of the educational standards. The support
providers can approach the Fair Work Commission for resolving their queries related to this
award. The leave entitlements under this award are handled by National Employment
Standards (Education.vic.gov.au 2018). The employees working full time and part time in the
school are liable to enjoy 4 weeks of annual leave, depending on their ordinary working
hours. The employees working for 20 hours per week are entitled to have 80 hours of annual
leave, which is equivalent to 4 weeks.
c) I would approach to the Consumer Forum for gaining support regarding the verification of
the breach notice. I would stick to the decision that adopting unfair means for issuing breach
of conduct notice is a violation of Ethical Code of Conduct (Abel 2015). If inadequate
support is provided by the Consumer Forum, then I would be compelled to take courtly

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EDUCATION SUPPORT
assistance for achieving justice in a fair manner (Humanrights.gov.au 2018). I have the
advantage of filing complaints against the administrative staffs of the school regarding unfair
treatment to the clients and the customers. The documents regarding floor tiles would be my
proof.
d) I work for 6 hours, where I am entitled to enjoy 30 minutes break.
3. Non-teaching staffs are entrusted with the responsibility for providing personal care to the
students in the absence of the teachers. Along with this, they are also to execute risk
assessment of the students in all of the circumstances. For this, the staffs get the assistance of
the experts, which helps in averting the unwanted instances and issues (Maharg 2016). The
non-teaching staffs are instructed to conduct examination of the machines and the other items
for discovering the presence of any risk. Evaluation is one of the prime responsibilities of the
non-teaching staffs in order to assess the effectiveness, appropriateness and feasibility of the
undertaken steps. This assessment is necessary in terms of examining whether the identified
goals and objectives are adhered and complied (Abel 2015).

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EDUCATION SUPPORT
References
Abel, R.L., 2015. “You never want a serious crisis to go to waste.” Reflections on the reform
of legal education in the US, UK, and Australia. International Journal of the Legal
Profession, 22(1), pp.3-25.
Education.qld.gov.au (2018). Health and Safety Policies in Queensland schools and Policies.
Available at: http://education.qld.gov.au/health/safety/policies.html [Accessed on 19th June
2018]
Education.vic.gov.au (2018). School Policy and advisory guide. Available at:
http://www.education.vic.gov.au/school/principals/spag/governance/Pages/recording.aspx
[Accessed on 19th June 2018]
Humanrights.gov.au (2018). Workplace bullying violence and harassment. Available at:
https://www.humanrights.gov.au/workplace-bullying-violence-harassment-and-bullying-fact-
sheet [Accessed on 19th June 2018]
Maharg, P., 2016. Transforming legal education: learning and teaching the law in the early
twenty-first century. Routledge.
Wa.edu.au (2018). Policy frameworks regarding duty of care for the students. Available at:
http://det.wa.edu.au/policies/detcms/policy-planning-and-accountability/policies-
framework/policies/duty-of-care-for-students.en?cat-id=3457100 [Accessed on 19th June
2018\