Business Communication in a Global Pandemic: Issues and Solutions

This presentation examines the evolving landscape of business communication in the context of the COVID-19 pandemic. It begins by defining effective business communication and its importance in organizational success. The presentation then explores the impact of the pandemic on communication methods, highlighting the increased use of digital tools like telecalling, video conferencing, and social media. It connects relevant communication theories such as the Communication Accommodation Theory, Cognitive Dissonance Theory, Expectancy Violations Theory, and Groupthink Theory to the challenges faced by businesses. The presentation provides real-world examples of how companies have addressed communication issues and offers suggested solutions, including regular meetings and direct employee communication. It concludes with a Q&A section discussing the strengths of the presentation, areas for improvement, and actions to be taken for further enhancement, along with a comprehensive list of references.

1.
2.
3..
Business communication is the process of
sharing the information among the people
inside and outside a company. Effective
communication can be defined as how an
organisation and employees interact in order
to reach to the goal of the company. The main
purpose of this to enhance the practices of
business management and leads to reduce the
errors from it.
Communicating during a global
pandemic and the potential issues

Background
• In the tough time of Covid-19, all the business organisation have found the
various methods for interacting with its users.
• Company can use the telecalling, telemarketing with emails, third party
functions and social media for video conferencing.
• There are various types of communication such as verbal, non-verbal,
written and electronic such as messages, telephonic calls, emails and voice
mails, hand written notes.

Linking the theories
1. Communication accommodation theory
2. Cognitive dissonance theory
3. Expectancy violations theory
4. Group think theory

Example solutions to the issues from real
companies
1. Organising regular meetings
2. Direct communication among employment

Your own solutions to the issues
• An executive must make the better choice as they meet the employees and the team in
possible in continuous basis.
• In order to have the effective communication they ensures the working of team with better
communication.
• Solution to employees is that they must ensures the disgruntled employee or workers
whose voice is not listed and lost within the company which will leads to protests and have
the legal complications.

Conclusion
The above given presentation concluded that the direction is continuously changing very fast and these are
impacting the business in negative and positive manner. In the tough time of Covid-19, they are having the
appropriate way of completing business which changed the performance of such activities. This also raised the
use of technology in the given business and also very helpful for employees in completing the certain task from
work from home.

Questions and Answer
Q and A session to defend your
presentation (5 minutes)

What went well in the presentation and
why
1. During the presentation, my skills of communication has been improved and I get to know how to be
effective is speaking than before.
2. By ensuring and making a relay a necessary documents and details as it is vital ability for the people
to have the world of business irrespective of the business unit or department.

What improvements need to be
made according to the Feedback
1. According to the criticism get through the feedback, it is the process of the presentations as
it is very clear which is related to the improvement which needs to made in subject matter
and way of delivering in certain details:
2. This respective analysis is being done for making such content for presentation
which would have been more in detailed by the more real world examples.
3. This was delivered for analysing the top direction and executives for such research &
development in order to show the employees efforts for having better communication in an
appropriate manner.

What actions will you take to make
the suggested improvements.
1. The main consideration of this feedback is to criticism from the verified sources which is looking to
enhance the weaknesses & building the strength high as earlier and effective.
2. I am analysing the content which is needed by me in more data mode by the investing as a part of
my given case.
3. I will further use the superior quality and this is the main source that will be checked and I will
register in my given presentation and also in public speaking as well the writing of skills also
making my given content effective by which I can deliver the most effective content.

List of References
 Bannier, C., Pauls, T. and Walter, A., 2019. Content analysis of business communication:
introducing a German dictionary. Journal of Business Economics, 89(1), pp.79-123.
 Sheffield, J.P., 2020. Search engine optimization and business communication instruction:
interviews with experts. Business and professional communication quarterly, 83(2),
pp.153-183.
 Garcia-Sanchez, I.M., and et, al., 2020. “Sell” recommendations by analysts in response to
business communication strategies concerning the Sustainable Development Goals and the
SDG compass.