Comprehensive Report: Effective Business Communication for Engineers

This report provides a comprehensive overview of effective business communication skills and their application, particularly within the field of engineering. The report begins by defining effective business communication and emphasizes the importance of clear and concise information exchange. It then delves into the concepts of verbal and non-verbal communication, highlighting their roles in conveying messages and building confidence. The report further explores interpersonal communication skills, focusing on how these skills foster empathy and positive relationships within organizations. Professional communication skills are also discussed, emphasizing their importance in maintaining a professional image and eliminating misunderstandings. The report concludes by summarizing the benefits of effective business communication, including increased productivity, employee engagement, and positive business culture, making it a crucial skill for all functional departments. The report includes references to support the concepts discussed.

Running head: EFFECTIVE BUSINESS COMMUNICATION
EFFECTIVE BUSINESS COMMUNICATION
Name of the Student
Name of the University
Author Note

1EFFECTIVE BUSINESS COMMUNICATION
Introduction
Syndney J. Harris, a famous American journalist once quoted, “The two words
'information' and 'communication' are often used interchangeably, but they signify quite
different things. Information is giving out; communication is getting through” (Nida’a &
Worley, J2018). I have developed knowledge and understanding regarding effective business
communication skills and its applications through weekly sessions and activities in the
university. Developing strong communication skills are crucial for students associated with
every field of education for the purpose of sustaining in the changing business environment.
The purpose of the paper is to develop an understanding regarding various forms of business
communication skills associated with its application on the field of engineering. The paper
will represents the concept regarding various forms of business communication skills with the
implication of steps of effective implementation. The paper will discuss about verbal and
non-verbal communication skills, interpersonal communication skills and professional
communication skills. The understanding will be implied to the profession of engineering.
The paper will be concluded by presenting a summary regarding the importance and
application of effective business communication skills.
Body
The process involved in sharing or discussing information by involving two and/or more than
two parties by the method of sending messages without misunderstanding or
misinterpretation is known as effective business communication. Effective business
communication skills develops the scope of professionalism and understanding between
employer and employees as well as builds a relationship between external stakeholders.
1. Verbal communication and Non-verbal communication:
Concept-

2EFFECTIVE BUSINESS COMMUNICATION
Sharing information amongst individuals in organization through the application of
speech is known as verbal communication. The skills of verbal communication is
crucial for developing understanding about the communicated message.
Non-verbal communication utilizes the application of body movements, gestures, eye
contact, kinetics, voice tone and expression for enhancing the effectiveness of
communication process.
Application and benefits-
Verbal communication contributed towards boosting confidence. The skills of verbal
communication also contributes towards diversity challenges and maintains positive
relationship amongst employer and employee. Tone of the communication holds 38
percent application in overall message. Body language holds 55 percent significance
in the overall message.
2. Interpersonal communication skills-
Concept: Sending and receiving messages within the organization between partners,
employees, team member and functional department is known as interpersonal
communication.
Application and benefits:
Skills helps in building empathy and mutual respect amongst employees. These skills
builds positive culture and stimulates positive culture.
3. Professional communication
Concept: The inclusion of all form of business communication for the purpose of
holding a conversation solely focussed on business functions is known as professional
communication.
Benefits: It eliminates misunderstanding and develops effective performance.
Business communication skills are crucial for all functional departments in organizations.
1. Verbal communication skills-

3EFFECTIVE BUSINESS COMMUNICATION
 Helps in articulating new ideas for business
 Holding conversation with other functional team (Simon, 2019).
2. Interpersonal communication skills-
 Helps in building relationship with team members
 Stimulates positive relationship with employer
3. Professional communication skills-
 Helps in developing relationship amongst other functional team
 Builds leadership skills
By the discussion of the benefits and application of business communication skills, it can be
concluded that effective business communication skills are crucial for all functional
department.
Verbal and non-verbal communication supports the basic communication flow in the
organization by developing confidence and empathy.
Interpersonal communication skills helps in developing one-to-one and group relationship
amongst employees.
Professional communication skills helps in demonstrating reputation and image of
organizations.
Conclusion
Therefore, it can be concluded by the paper that organizations should focus on
effective business communication skills for ensuring business productivity, employee
engagement, positive business culture and employee relationships.
References:

4EFFECTIVE BUSINESS COMMUNICATION
Nida’a, K. A., & Worley, J. A. (2018). Leading toward new horizons with soft skills. On the
Horizon.
Simon, B. S. R. (2019). High Impact Business Communication Skills for Young
Professionals. IJELLH (International Journal of English Language, Literature in
Humanities), 7(4), 11-11.
Bovée, C. L., & Thill, J. V. (2015). Business communication essentials: A skills-based
approach. Pearson.
McMurray, S., Dutton, M., McQuaid, R., & Richard, A. (2016). Employer demands from
business graduates. Education+ Training, 58(1), 112-132.
Schartel Dunn, S. G., & Lane, P. L. (2019). Do Interns Know What They Think They Know?
Assessing Business Communication Skills in Interns and Recent Graduates. Business
and Professional Communication Quarterly, 82(2), 202-213.