Reflective Report: Business Communication Module FY004, 2020-2021

This reflective report examines the student's personal insights on business communication within a professional context. The report details the importance of effective communication in the workplace, discussing both written and oral communication skills. It explores the evolution of the student's communication abilities, emphasizing the need for active listening and concise messaging. The report further analyzes the key components of business communication, including the sender, message, and structure, and reflects upon experiences using the Gibbs reflective model, evaluating successes, identifying areas for improvement, and formulating an action plan for future development. The report concludes with recommendations for fostering effective business communication, including the use of clear English and active listening to ensure workplace effectiveness.