Effective Communication Skills in Business: Detailed Report Analysis

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Added on  2023/02/10

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This report provides a comprehensive overview of communication skills in a business context. It begins by defining communication and exploring various communication theories and models, including the Shannon-Weaver model and modern communication models. The report details communication systems used in business, such as optical communication, and examines various communication methods and technologies, including written communication, internet, and mobile devices. It highlights the benefits of both formal and informal communication within a business setting. Furthermore, the report analyzes different types of technology used for business communication and provides strategies for making communication effective. It also discusses barriers to effective communication, such as complicated terminology and irrelevant data. The conclusion emphasizes the importance of effective communication for maintaining relationships and achieving business goals. Finally, the report includes a list of references.
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TASK 1
COMMUNICATION SKILLS FOR BUSINESS
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Table of Content Introduction
Theory of communication
Communication model
Communication system used in business
Communication methods and technology in business
Benefits of formal communication
Benefits of informal communication
Different types of technology in business communication
Making communication effective
Barriers of effective communication
Conclusion
References
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Introduction
Communication is considered as a process that is used for interacti
ng one and other person with the help of verbal or non-verbal meth
od. Further, this process help a business entity in maintaining a go
od relation with other companies as well so that they can agree wit
h the agreement that can give maximum profits in terms of both th
e firms.
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Theory of communication
Now a day's there are various theories and models of communicati
on which company which company can use of establishing an effe
ctive interaction. Thus, every firm majorly focusses on communica
tion process so that they can maintain a better relation with other e
nterprise for the purpose of partnership and other matters as well.
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Communication model
It is stated as a medium through a set of variable are established
between different firm and individual. According to the current
trends, company majorly focuses on graphical presentation by
providing information whatever a person want to know. These are
basically between a sender and receiver and message can be in the
form of coding and decoding process.
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Shanon and Weaver's information theory model: It is determined
as a basic model of communication that is starts from the brain of a
sender. Through out the process the information that is provided ar
e manipulated in terms of thoughts, ideas and concept so for some
instance it is not affecting while operating the business in an effect
ive manner.
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The modern model of communication: As per the current market
area there are different kind of communication procedures that hav
e been developed for delivering information from one source to an
other. Further it can affect directly or indirectly that are regarding
business function therefore, for making communication more com
prehensive most of the theorist investigate time and efforts in order
to analyse the trends that are available in the market area.
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Communication system used in business:
Majorly, communication is done for transferring data or informatio
n from one place to another so that innovative ideas and thoughts a
re shared. In this, sender is one who originally encodes and the tho
ughts and views and incorporates sensible contents and than transf
erred to receiver who with the help of tools try to decode them
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Optical Communication system: This is a communication medium
that depends upon the light and convey message with the help of th
is. At the end of the signal a transmitter is fitted so that an individu
al can have an idea whether the message is transferred or not. With
the help of light or optical signal receiver will decode the message
according to the requirement.
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Communication methods and technology in
business
For transferring and conveying message in a better manner it is ess
ential that company uses effective model of communication. Verb
al and writing is the most appropriate tool that is used by various f
irms thus, all these methods are used in order to conveying right m
essage to right person and in speculated period of time.
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Written Communication: These are done by using written words a
s it is considered as an effective communication medium as it help
s an organisation in maintaining a secrecy between the two amongs
t whom conversation is done. Therefore, it gives adequate informat
ion whatever an individual wants.
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Benefits of formal Communication:
Improves efficiency: With the help of better communication one
can enhance its efficiency so that they can learn new many things.
This will assist them in performing the entire task by their own in
speculated period of time.
Documentation and record system: With the change in course of
time recording things has become more easier. A person can
access to certain information in just one click.
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Benefits of informal communication:
Interpret: For this process, all the person of top management are
included so that employees along with subordinates can participate
in decision making.
Grievance handling: If a company faces any kind of issues or
conflicts and for this, informal form of communication is done as
it help them in resolving the same.
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Different types of technology in business co
mmunication
With an increase in technological devices there are various modes
that can be used by companies for communicating with others.
Some of them are explained below:
Internet: According to the current market scenario, this is the best
communication tool that is used by almost all of the company as a
large number of people are using this source of medium in their
daily life.
Mobile devices: In present scenario, people uses this device for
communicating with one another because of which enterprises are
making applications for the same.
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Making Communication Effective
For making business operations effective it is important that
company establish a proper communication process which can be
done with the help of verbal and nob-verbal process.
Principles of simplicity: It is a prime responsibility of sender to
use simple and understandable words so that people can
understand the information in a better manner.
Clarity: Sender while giving any information they must be clear so
that a better communication can be established in speculated time
frame.
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Barriers of effective communication:
Complicated words and terms can some times create a barrier in
communicating with one another.
Usage of irrelevant data or information in the process of
communication can generate problem in understanding and
implementing the information in a right manner.
The person who is the receiver must be a passive listener so that
both sender and receiver can come to a valid conclusion.
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Conclusion
From the above report, it has been concluded that communication f
or the process of business so that effective relation can be maintain
ed. This assist the company in obtaining a set goals and targets in s
peculated period of time. Further for the same different kinds of m
ethods and theories are there which company can incorporate for th
eir business operations.
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References
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