Effective Communication: Business Problems and Solutions Report

This report examines effective communication as a critical solution for various business problems. It analyzes multiple perspectives from different authors, highlighting how clear, concise, and contextually relevant communication can enhance customer understanding, improve workplace productivity, and streamline information flow. The report discusses the impact of communication on customer relationships, organizational effectiveness, and the role of social media. It emphasizes the importance of nonverbal communication, cross-cultural skills, and the ethical considerations in business communication. By referencing several academic sources, the report provides a comprehensive overview of effective communication strategies and their practical application in solving business challenges. The report concludes by underscoring the need for righteous and understandable communication within the workplace to maximize effectiveness.

Running head: EFFECTIVE COMMUNICATION-A SOLUTION FOR BUSINESS PROBLEMS
Effective Communication - A solution for business problems
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1EFFECTIVE COMMUNICATION- A SOLUTION FOR BUSINESS PROBLEMS
Hänninen, N. and Karjaluoto, H., 2017. The effect of marketing communication on
business relationship loyalty. Marketing Intelligence & Planning, 35(4), pp.458-472.
The author quoted “information in such a way that the customer personally benefits
with a minimum of effort necessary to decode the communication and determine its utility”.
According to the author, the effective communication will help the customer to easily
decode the information that are provided who gets benefit by the industry. This will enhance
the customer to provide effective feedbacks also to the industry and rectify the problems that
arises in the communication procedure in between the customer and the industry. The
effective communication also minimizes the effort for understanding the provided
information from the industry.
Okoro, E., Washington, M.C. and Thomas, O., 2017. The Impact of Interpersonal
Communication Skills on Organizational Effectiveness and Social Self-Efficacy: A
Synthesis. International Journal of Language and Linguistics, 4(3), pp.28-32.
As the author quoted, “The communication skills needed for competitive advantage
should include cross-cultural, intercultural, nonverbal, listening and presentation skills for
global workplaces” it can be said that the effectiveness of the communication is useful to
remove all the problems around the areas as provided in the context. This will help the
workplaces to enhance the productivity of all the stakeholders as well as of all the employees
present in the organization.
The nonverbal communication strategy must be provided with the proper guidance to
enhance the way of communicating inside the workplace as this type of communication is
transmitted via email, phones and many more devices in which the information can get
recorded.

2EFFECTIVE COMMUNICATION- A SOLUTION FOR BUSINESS PROBLEMS
Sanina, A., Balashov, A., Rubtcova, M. and Satinsky, D.M., 2017. The effectiveness of
communication channels in government and business communication. Information
Polity, 22(4), pp.251-266.
From the above stated article, the author quoted “The smaller the number of steps in
the communication chain the quicker the response achieved”. On this contrary, it can be said
that the effective communication in a workplace can help the distribution of the information
in a quick responsive manner.
As stated in the quote the steps are referred to as the information provided in a
workplace. So in that case, if the steps or information are precise, short and to the point it will
be very easy for the persons present in the process of information exchange to understand the
information easily and the effective work will be the result.
Delerue, H. and Sicotte, H., 2017. Effective communication within project teams: the
role of social media. IAMDC-Wairco, February.
The author quoted that “When leadership is not shared between team members, social
media increases communication quality. When the team skills level is high, social media have
a negative effect on communication quality.” According to this quote, the author explained
that the social media puts a positive impact in the communication quality of the industry only
when the team members are not provided with the leadership qualities. However, the
communication is effected, when the skills level of the team becomes high. Therefore, the
social media is said to put a positive as well as the negative impact on the communication
quality in the workplace in time-to-time basis.

3EFFECTIVE COMMUNICATION- A SOLUTION FOR BUSINESS PROBLEMS
Bible, Q. (2019). Online Bible | Biblica - The International Bible Society. [online]
Biblica.com. Available at: https://www.biblica.com/bible/ [Accessed 14 Mar. 2019].
The author quoted “Let the words of my mouth and the meditation of my heart be
acceptable in your sight, O LORD, my rock and my redeemer” in the above book. According
to the said quotation, the author wants to say that the words that are used for communication
should be righteous which will help the persons in the communicating environment to
understand the information easily. Same as in a workplace the communicating information
should be righteous so that it could be understandable by all the persons communicating in
the environment of the workplace, which as a result will enhance the effectiveness in the
workplace.

4EFFECTIVE COMMUNICATION- A SOLUTION FOR BUSINESS PROBLEMS
References
Bible, Q. (2019). Online Bible | Biblica - The International Bible Society. [online]
Biblica.com. Available at: https://www.biblica.com/bible/ [Accessed 14 Mar. 2019].
Delerue, H. and Sicotte, H., 2017. Effective communication within project teams: the role of
social media. IAMDC-Wairco, February.
Hänninen, N. and Karjaluoto, H., 2017. The effect of marketing communication on business
relationship loyalty. Marketing Intelligence & Planning, 35(4), pp.458-472.
Okoro, E., Washington, M.C. and Thomas, O., 2017. The Impact of Interpersonal
Communication Skills on Organizational Effectiveness and Social Self-Efficacy: A
Synthesis. International Journal of Language and Linguistics, 4(3), pp.28-32.
Sanina, A., Balashov, A., Rubtcova, M. and Satinsky, D.M., 2017. The effectiveness of
communication channels in government and business communication. Information Polity,
22(4), pp.251-266.