Effective Communication and its Significance in Leadership Roles

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Added on  2022/08/13

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This report explores the critical role of effective communication in leadership, examining both verbal and non-verbal communication techniques. It emphasizes how leaders utilize these skills to convey messages, build trust, and motivate others. The report highlights the significance of non-verbal cues, such as facial expressions and body language, and the importance of adapting communication strategies to specific situations. Furthermore, the report analyzes a case study involving a clinical situation, demonstrating the challenges and strategies in communicating sensitive information. It underscores the need for healthcare professionals to use empathetic and persuasive communication to influence patient behavior and encourage adherence to treatment plans. The report references key academic sources to support its arguments, offering a comprehensive overview of effective communication in leadership and healthcare contexts.
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Running head: EFFECTIVE COMMUNICATION
EFFECTIVE COMMUNICATION
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1EFFECTIVE COMMUNICATION
Importance of effective communication for a leader
With the progression of society and advancement of technology, the communication bridge
has become effective and further continues in improving communicative skills. Following it,
communication has become a major factor in every dynamics of profession. Communication
skill is efficiently embraced by leaders as it has become a major factor in order to provide a
sustainable environment in the working environment.
Effective communication is recognized by the understanding of two elemental factors that
includes verbal and non-verbal communication. Through the exchange of verbal and
nonverbal means, leaders are able to deliver a clear set of morals, values and ethics and
further continue to motivate others by inculcating communication skills. Non-verbal
communication is identified as a powerful means of message as it makes the person feel
valued. It is exercised without speaking, that is, facial expressions, eye contact, and body
language, timing and touch. Non verbal communication are considered to be the most reliable
communication, as it delivers the message with true intent. Verbal communication, on the
other hand, is the utilization of auditory language in order to exchange words while
interacting. It is associated with speaking and listening (Mikkelson, York & Arritola, 2015).
It is based on the controlled tone, volume and pitch in order to convey the message provided
with true essence. According to the ideologies of true leadership, trust is the major element;
therefore, leaders follow the way of delivering ethical and truthful message. To mark the trust
factor, a true leader must have the capability to share his vision with subordinates and the
people who are interacting. Leaders through their communication skills, develop active
listening and gestures of their body language. The implementation of such techniques
improves the importance of the leader in the surrounding (Mikkelson, York & Arritola,
2015). In addition, efficient use of tools of effective communication also excels the
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2EFFECTIVE COMMUNICATION
leadership quality in the course of interaction. The tools include the skills of observing
people, planning communication and also using of social media.
Leaders of all levels learn the factors and ways to imbibe the skills of effective
communication, through which they gain the ability to direct, encourage, take charge and
stimulate others. Therefore, effective communication is important for an effective leadership.
Short note on communication challenge in a clinical situation
With reference to the case study of Mrs. Wilson Breast Lump, it is observed that Mrs.
Wilson is unable to accept the issues in her body. She appears to be emotionally inclined and
following it, she makes up her mind not to believe herself in being physically unfit and tries
to overcome the situation by believing that she needs no treatment. However, in reality, she
needs to be treated as soon as possible. Being a health care professional, I approached her by
communicating in a very decent tone bringing out the practicality of her situation. I made her
understand that her existence does matter to people around her and the fact that she needs to
be fit to become an inspirational figure for others. My purpose was to motivate her by making
her understand the significance of the referred treatment through my communication.
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3EFFECTIVE COMMUNICATION
Reference:
Burgoon, J. K., Guerrero, L. K., & Floyd, K. (2016). Nonverbal communication. Routledge.
Mikkelson, A. C., York, J. A., & Arritola, J. (2015). Communication competence, leadership
behaviors, and employee outcomes in supervisor-employee relationships. Business
and Professional Communication Quarterly, 78(3), 336-354.
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