Effective Communication Models and Systems in Business: A Report

This report provides an overview of communication models and systems used in a business setting. It explores various communication models, including Aristotle's and the circular model, and discusses different methods such as written, verbal, and electronic communication. The report also covers the types of communication, including formal and informal, along with the principles of effective communication. Furthermore, it lists technological gadgets used in communication and identifies barriers to effective communication, such as language, physical, cultural, and psychological barriers. The report concludes by suggesting solutions to overcome these barriers, such as using clear language, ensuring proper system functionality, understanding cultural backgrounds, and preparing for meetings. The report emphasizes the importance of effective communication for successful business operations and provides insights into improving communication practices.

Communication Models and
Systems used in Business.
(TASK 1)

TABLE OF CONTENT
• Introduction
• Different communication models used in business
• Aristotle’s Model of Communication
• Circular Model of Communication
• Methods of Communication
• Types of Communication
• Principles of Effective Communication
• Technological gadgets used in Communication
• Barriers to Effective Communication
• Solution to Barriers of Communication
• Conclusion

Introduction
Communication can be defined as the process of exchange of ideas or
information from one person to another. In this project report, an attempt has
been made to evaluate and understand the process of business communication in
a better way by studying all the aspects related to communication in a business
organisation.

Different Communication Models used in Business
Communication model can be defined as a systematic presentation of the process of
sending and receiving information which helps any person to understand and
comprehend the functioning of communication process in a better and effective manner.
Some common models are:
• Hoveland’s Persuasion model
• Aristotle model
• Shanon & Weavers model
• Modern Model
• Circular model of communication

Aristotle’s model of Communication

Circular model of Communication

Methods of Communication
WRITTEN
METHODS
ELECTRONIC
METHODS
NON-VERBAL
METHODS
VERBAL
METHODS

Types of Communication
Formal Communication:
Formal communication can be defined as a form of communication in which the
exchange of information or message takes place through the pre-defined and established
channels in the organisation.
Informal Communication:
Informal communication is a form of communication which arises in an
organisation for the satisfaction of personal needs of social relations and belongingness of
the employees.

Principles of Communication

Technological Gadgets used in Communication
• Smartphones
• Laptops
• Forums
• Messenger apps
• Tablets
• Chatbots
• Blogs
• Intranet
• E-mail
• Social Networks

Barriers to Effective Communication

Solutions for Barriers to Communication
• Framing the message in a clear and simple language which is easily understandable
can help in removing the barriers related to language and technical jargon.
• Physical barriers can be effectively overcomed by ensuring proper functioning of all
the tools and systems required during the process of communication beforehand.
• Cultural barrier to communication can be mitigated by adopting some knowledge and
information about the cultural background of the person who is receiving messages.
• Psychological barriers can be removed with the help of preparation and dry-runs
before meetings and formal communication spaces.
• Attention barriers can be removed with the help of framing the information in a
interesting manner and using visual aids for communication such as presentation.