Enhancing Business Communication at Mr. Fishy: A Detailed Report

This report provides a comprehensive analysis of the communication practices within Mr. Fishy, a restaurant. It begins with an introduction to business communication and its importance in achieving organizational goals. The literature review examines the purpose and principles of organizational communication, emphasizing clarity, completeness, and consistency. The report then applies these principles to enhance communication practices within Mr. Fishy, focusing on both management and employee perspectives. It evaluates the communication practices of managers, highlighting the importance of relatability, humor, and feedback channels. The report also discusses effective communication practices for employees, such as avoiding communication overload and utilizing different channels. The conclusion summarizes the key findings, emphasizing the significance of effective communication in decision-making, policy implementation, and overall organizational growth. The report references various academic sources to support its analysis.

Mr. Fishy

Table of Contents
INTRODUCTION...........................................................................................................................3
LITERATURE REIVEW................................................................................................................3
Analyse the purpose and principles behind the organisation communication............................3
Apply principles of effective communication to enhance practices...........................................4
Evaluate the communication practices of themselves and others...............................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Business communication involves the constant flow of information which help in
achieving the desire aim and objectives of the organisation (Humaizi and Sinaga 2019). Beside
this, communication plays an vital role in directing and controlling the business activities
effectively. This report is based on the Mr. Fishy which is an restaurant. There are new
implementation in the polices of the organisation where management have clearly communicate
with the employees about changes in the company. Here effective communication plays vital role
in developing the growth as well as expansion of the organisation in a well define manner.
LITERATURE REIVEW
According to the view point of Gokan and Thisse 2019 the business communication has
its impact on the organisation performance as well as production of company. For having
effective communication strategies the firm must use management tools such as delegation of
authority and decentralization approach which help in improving the communication process
effectively.
Analyse the purpose and principles behind the organisation communication
Communication plays an vital role in developing the company strategies in such a
manner that outcomes are effective to the firm (Schoeneborn and Dobusch 2019).
Communication is consider as goal oriented and there are various rules and regulation which
have to be followed in order to communicate with employees and outside the organisation. Here
are some principles of communication which must be used by the Mr. Fishy manager for
addressing the employees.
Principle of clarity: There must proper clarity while providing information to the
employees within the organisation. For the manager of Mr. Fishy it is important to have
organised plan for delivering the message to the workers regarding the new policies. Along with
this manager must use simple language and be confident regarding the message.
Completeness: While providing information the message must be deliver completely so
that there no misunderstanding between the sender and the receiver. For Mr. Fishy case it is
important to have full message given to the employee so that the aim of communication is been
completed effectively.

Consistency: For every communication which is done in the organisation must have
purpose and related to the subject. Therefore message should be consistent which help
employees to follow the new rules and policies in a well define manner. Any message which is
conflict to the purpose will have negative impact on the minds of the employees.
Explanation of message: There must be proper explanation of the message given by the
manager of Mr. Fishy which help the employees to better understand the information regarding
the new implementation of polices. This method also help in building better relationship among
employees and management.
Purpose of effective communication
Communication is all about the transmitting the message between sender and receiver. It
has the main purpose of develop interaction among the employees and help in developing the
positive environment in the company (Schaffer 2019). Here are the some purpose of the
communication within the organisation are describe below:
Motivation: The manager of Mr. Fishy need to communication effectively in order to
carry out the business activities effectively. Hence proper transmitting of message create
motivation for the employees which in result leads towards profit generation for the organisation.
Along with this it help in reducing the conflict and chaos develop in the organisation due to
improper communication.
Sharing right information : The main purpose of the organisation is to share the correct
information in the organisation. In the case of Mr. Fishy the management must ensure that
information which they are providing are authentic and true. This help employees and staff to
understand the message effectively which help in improving working performance of individual.
Apply principles of effective communication to enhance practices
Good communication skill help organisation to provide better environment in the
organisation as well as help in understanding the problems of the employees (Danylchuk and et.,
al., 2019). The management of Mr. Fishy must ensure that communication must be flow upward
to downward which make communication for effective as well as formal. The organisation must
avoid grapevine form of communication which help in creating difficulty in understanding the
message. Before conveying the message managers must know the background, beliefs and
behaviour of the employees for making effective communication. It is essential for manager to

simply the message as this method help in sending information on time and have high impact
while addressing the audience.
Mr. Fishy is going implement new policies for better performance so in this case the
manager have the responsibility to make sure that the message which have been delivered should
be relevant and accurate (Kärreman 2019). Management have the major responsibility to check
the information prior of delivering to the employees as it help in developing better relation with
the employees. Therefore it is important to frame the objectives before meeting with employees
that reduces the risk of mis communication by the subordinates. The medium through which the
message will be send must be chosen wisely as in the case of Mr. Fishy the manager should have
meeting or extra session for providing information regrading the new policies which are going to
be implement for growth and expansion.
Evaluate the communication practices of themselves and others
Managers are the person in the organisation who maintain the various activities in the
organisation in a well define manner (Cunningham 2019). They are also responsible for creating
effective channel of communication which help in making quality decision which is beneficial
for employees as well as for organisation. Effective communication is the key to success and
growth and making profit in the organisation. The management should update their workers and
employees with new policies as it help in smooth functioning of the organisation. Here are some
communication practises for managers which are explained down below:
Communication practises for managers
Be relatable: Every successful company tries to make special effort to get to know about
the team and its employees. The management of Mr. Fishy must ensure that there must be formal
communication and which in result help in engaging employees with each other that help in
providing better environment in the organisation. Along with this it is important to facilitate with
the proper information and the message should be relatable for creating a better impact.
Have good sense of humour: It is essential to have great sense of understanding
between the employees and their superiors (Avital, and et., al., 2019). This kind of managers
help to understand the employees closely and built healthy relationship with the workers for the
longer period of time. The good humour improve the response time and help in taking quality
decision without wasting of the organisation. Thus it become important for the Mr. Fishy
manager to have create sense of humour by jokes as it reduces stress from the employees.

Provide channels for feedbacks and ideas: The main duty of the manager is to collect
the feedbacks from the employees which can be consider as the effective method of
communicating. For effective communication it is important to take quarries from the workers as
it develop new ideas which help in generating profit for the company. In the context of Mr. Fishy
the manager must take feedback from the employees regarding the implementation of new
policies and make changes for performing better which help in attaining goals and objective in a
well define manner.
Communication practises for other
The company who achieved the success have effective channel of communication and
which help them to make quality decision without wasting the time (Lewis 2019). With the help
of clear massage the employees and managers can understand the aim as well as objective of
organisation in a well define manner. Here is some practise for employees that are explained
down below:
Avoid communication overload: Effective communication not only connects people but
also provide right information at the right time. A common challenge mainly in the fast growing
company is how to foster the communication and help which reduces the message overloads. As
this create the misunderstanding and convey wrongly message to the people. So it is
responsibility of the manager of Mr. Fishy to keep the information simple, precise and brief as it
facilitate in delivering quality message to the reviver.
Use different channels: It happen many a times to employees do not understand the
message as their superior do not choose the proper mode of communication channel (Ahrne and
Brunsson 2019). So it become essential for the manager of Mr. Fishy to use effective channels
for delivering the message in a appropriate manner. For sharing new policies to the employees
the management can take meeting which help in understanding the employees in a well define
manner.
CONCLUSION
From the above discussed report it has been the concluded that organisation
communication is essential for making effective decision and help in implementing new policies
in best possible way. It is important to for the manager to use proper method for conveying the
message to the employees which help to understand the communication effectively. The

organisation must take proper feedback and improve the effectiveness of the organisation in
making decision which leads towards expansion and growth.

REFERENCES
Books and Journals
Ahrne, G. and Brunsson, N. eds., 2019. Organization Outside Organizations: The Abundance of
Partial Organization in Social Life. Cambridge University Press.
Avital, and et., al., 2019. Ad-hoc virtual organization communication platform. U.S. Patent
Application 15/855,558.

Cunningham, L., 2019. A Tool Kit for Improving Communication in Your Healthcare
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Danylchuk and et., al., 2019. Switchable Solvatochromic Probes for Live‐Cell Super‐resolution
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Gokan, T., Kichko, S. and Thisse, J.F., 2019. How do trade and communication costs shape the
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Humaizi, H., Yusuf, M. and Sinaga, R.S., 2019. The Discussion of the Regional Regulation Draft
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Schaffer, B., 2019. The administrative factor: Papers in organization, politics and development.
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Tansi, B.M., Peris, M.L., Shklyaev, O.E., Balazs, A.C. and Sen, A., 2019. Organization of
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