Effective Communication Barriers and Strategies Report for Mr. Fishy

This report delves into the communication challenges faced by Mr Fishy restaurant, particularly in the context of post-Brexit uncertainty. It identifies key barriers, including differences in perception among staff of different age groups, linguistic challenges due to cultural diversity, and emotional barriers stemming from anxieties about job security. The report proposes strategies to overcome these challenges, such as providing training to enhance cultural awareness and develop a common accent, implementing feedback mechanisms to ensure clear information transmission, and selecting appropriate media channels for effective communication. Furthermore, the report analyzes the cultural influences on communication and negotiation, emphasizing how cultural perspectives shape opportunities and protocols in business interactions. The conclusion stresses the importance of analyzing communication barriers to develop effective strategies for long-term harmony and sustainability within the company.

BARRIERS AND
STRATEGIES TO
COMMUNICATION

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Challenges and Barriers to Effective Communication...........................................................1
TASK 2............................................................................................................................................4
Strategies for Overcoming Communication Barriers.............................................................4
TASK 3............................................................................................................................................7
Awareness of Cultural Influences on Communication and Negotiation................................7
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Communication refers to appropriate and effective sharing of crucial information within
an organisation (Karanges and et. al., 2015). It is a crucial activity which is essential for
implementation of certain policies within the company and ensuring its prominent growth.
Below are several challenges and strategies to ensure effective communication in Mr Fishy.
TASK 1
Challenges and Barriers to Effective Communication
Within the restaurant, currently there are several communication challenges which are
being faced by the restaurant. Some of the prominent ones after the uncertainty of Brexit are
discussed as under:
 Difference in Perception:
The staff members of the restaurant are of different age groups. However, this has started
to result in more conflicts due to their difference in perception. Due to generation gap, the staff
currently is facing challenges in perceiving instructions and responsibilities differently.
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Illustration 1: Different People Different Perceptions
(Source: Different People Different Perceptions, 2019)
 Linguistic Barriers:
Another prominent challenge in establishing effective communication is that due to
different cultures, the linguistic preferences of people in terms of accent as well as language is
quite different (Martin and Nakayama, 2015). Thus, some of the Non-British staff are facing
hardships in context with understanding the commands.
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Illustration 2: What is the meaning of a linguistic barrier?
(Source: What is the meaning of a linguistic barrier?, 2019)
 Emotional Barriers:
Due to possibilities of Brexit, the non-British staff is quite overwhelmed with uncertainty
in their careers. Thus, they are failing to communicate their concerns which is causing a barrier.
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Illustration 3: Barriers to Communication
(Source: Barriers to Communication, 2019)
TASK 2
Strategies for Overcoming Communication Barriers
For all the barriers mentioned above, it is highly essential for the company to implement
certain strategy which could help in overcoming the same which could develop better relations
within the restaurant and could also promote wide perspective towards culture. Thus, some of the
prominent strategies are discussed below:
 Training:
One of the key things which must be adopted by the firm is training. This strategy would
allow to give insight onto the cultural aspects associated with range of staff members. Moreover,
it would also train employees in developing a common accent which is understandable by all.
This would further help in enhancing the awareness of culture within the company's employees
as their knowledge would be enhanced with respect to different cultures.
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Illustration 4: How Communication Training Leads To Superstar Teams
(Source: How Communication Training Leads To Superstar Teams, 2019)
 Feedbacks:
This strategy requires all the parties which are communicating to acquire feedbacks from
the other ones. This is because, it would clarify as to whether the information is perceived in the
exact manner as it was conveyed. This would contribute in enhancing cultural perspective in
people as they would get to know the perception of one another which is essential in building
competent relations.
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Illustration 5: Sherim Squibss: Feedback
(Source: Sherim Squibss: Feedback, 2019)
 Media Selection:
It is very important that appropriate media is chosen to communicate effectively. This is
because right channels would indulge accurate flow of information. Moreover, use of distinct
channels would help in ensuring flexibility in structure that would be essential for staff belonging
to different cultural perspective.
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Illustration 6: Media and Communication
(Source: Media and Communication, 2019)
TASK 3
Awareness of Cultural Influences on Communication and Negotiation
There are several ways through which communication and negotiation are influenced by
culture (Ghaferi and Dimick, 2016). Some of these aspects are discussed below: Opportunity: Different cultures have distinct perspectives regarding negotiations.
Moreover, different individuals tend to behave differently over similar things, based on
their cultural notions and beliefs (Ladegaard and Jenks, 2015). This influences
negotiators regarding having fundamental agreement or disagreement regarding whether
a specific situation is integrative or distributive.
 Protocol: One aspect of how culture works within negotiation as well as communication
is protocol, which refers to perception of formality of relations between two negotiating
parties (Mehrabian, 2017). While a culture might consider a formal argument, the other
party might not present argument of the same sort.
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CONCLUSION
Thus, it is concluded that it is essential for companies to analyse communication barriers,
which would lead to develop better and competent strategies to combat the same and formulate
essential policy for long term harmony and sustainability in the company.
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REFERENCES
Books and Journals
Ghaferi, A.A. and Dimick, J.B., 2016. Importance of teamwork, communication and culture on
failure‐to‐rescue in the elderly. British Journal of Surgery. 103(2). pp.e47-e51.
Karanges, E., and et. al., 2015. The influence of internal communication on employee
engagement: A pilot study. Public Relations Review. 41(1). pp.129-131.
Ladegaard, H.J. and Jenks, C.J., 2015. Language and intercultural communication in the
workplace: Critical approaches to theory and practice. Language and Intercultural
Communication. 15(1). pp.1-12.
Martin, J.N. and Nakayama, T.K., 2015. Reconsidering intercultural (communication)
competence in the workplace: A dialectical approach. Language and Intercultural
Communication. 15(1). pp.13-28.
Mehrabian, A., 2017. Nonverbal communication. Routledge.
Online
Barriers to Communication. 2019. [Online] Available Through:
<http://thecommunicationprocess.com/barriers-to-communication/>
Different People Different Perceptions. 2019. [Online] Available Through:
<https://abetteryoucentre.ca/different-people-different-perceptions/>
How Communication Training Leads to Superstar Teams. 2019. [Online] Available Through:
<https://www.duarte.com/presentation-skills-resources/communication-training-teams/>
Media and Communication. 2019. [Online] Available Through:
<https://www.rayadcom.com/media.html>
Sherim Squibss: Feedback. 2019. [Online] Available Through:
<http://www.sherimsquibss.com/feedback/>
What is the meaning of a linguistic barrier?. 2019. [Online] Available Through:
<https://www.quora.com/What-is-the-meaning-of-a-linguistic-barrier>
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