Exploring Effective Communication in Health and Social Care Sector

This report explores the vital role of effective communication within the health and social care sector. It highlights the key features of different types of communication, emphasizing the 7C's: clear, concise, concrete, correct, coherent, complete, and courteous. The report identifies common barriers to communication, including psychological, emotional, and physical obstacles, and suggests strategies to overcome these barriers, such as choosing the right time and place, ensuring clarity before communicating, performing quality checks, and avoiding judgmental attitudes. Furthermore, it touches upon communication theory, explaining how communicators encode messages and receivers decode them. The report concludes by underscoring the importance of incorporating the 7C's to achieve effective communication in health and social care settings.

Effective communication in Health and social
care

TABLE OF CONTENT
INTRODUCTION 3
MAIN BODY 3
Key feature of different type of communication: 3
Barriers to communication and way to overcome these
communications barrier: 5
Steps to overcome communication barrier: 6
Communication theory in health and social care: 7
CONCLUSION 8
REFERENCES 1

INTRODUCTION
Effective communication is one of the most important
skills, communication need to be effective enough to
complete the main purpose of the task.
Effect communication is very crucial if it is in the terms
of social and health care.
this sector required special sense of communication to
deal with.

Key feature of different type of communication
Communication is required in every work a person tend to
perform, effective communication help in solving half of
the problem of individual or group.
It is very clear that effective communication is the key
role in impression and solving half of the problem.

7C's in effective communication
Clear: clear communication is one of the most crucial feature
of effective communication, every message should be clear
enough to be understood in one go.
Concise: concise simply means a message should not be too
lengthy and tend to bored audience who is reading or
listening to it, concise message are short and simple and
mainly stick to the main purpose.
Concrete: concrete means a message must provide clear
picture rather than story telling, when a person try to provide
concrete details of the message or the conversation, then their
communication become effective.

7C’s continue..
Correct: every communication must be correct to make it more
effective, if the communication is not correct then it leads to
confusion and misunderstanding betweens communicator and
receiver.
Coherent: coherent means logical, it is very clear that every
communication need to be logical without logic communication is
senseless.
Complete: complete means message or communication need to
complete, an incomplete communication lead to confusion and
misunderstanding.
Courtesy: courtesy means quality of the message, it is very
important to have politeness while communicating with other person.

Barriers to communication
Effective communication may get effected with the
barriers in the process, barriers often occur with various
reasons such as:

Psychological barrier:
Psychological barrier: effect communication may get
effected if there is any psychological barrier,
psychological barrier may include fear, intensity, emotion,
phobia and level of psychological confident.

Emotional barrier:
Emotional barrier: emotional barrier means barrier from
personal emotion and feelings, this one of the most
common barrier which effect the smooth flow of the
communication. Emotional barrier may include anger,
level of frustration and ineffective sense.

Physical barriers:
Physical barriers: physical barriers means disturbing
objective which might come in the process of effective
communication.

overcome communication barrier
There are certain steps to overcome communication
barrier such as:
Time and place: time and place are very important to
overcome any communication barrier, if the time of
communication is not right then they there will be great
barrier.

Clear before communication:
Clear before communication: the best way to overcome
communication barrier is to be clear before starting it,
many communication often face barrier before even
starting it.