Communication Skills for Professionals: PPMP200007

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Effective
communication
PPMP200007

Table of content
 Keys to good communication?
 Use of technology to enhance communication.
 Running Effective Meetings
 Using E-mail, Texting and collaborative tools effectively
 What makes a good presentation?
 Formal and informal communications
 What is more effective formal or informal
 Conclusion
 References

Keys to good communication
 Know your message: One major key to
good communication is knowledge.
Proper knowledge is required if a person
what to communicate effectively.
 Make sure you are understood: It does
not mean if you are not confused over an
information, the person to whom you are
delivering wont be, be ready to clear all
the doubts of the person to whom it is
delivered.

Keys to good communication
– Deliver the message with correct context: It is important to convey the
information in the correct context. For example if a football match is going
on ,and coach is extending the information out of context of the match ,then it is
the sign of bad communication.
– Using correct emotions: Correct emotion in correct situation would be required
for a good communication.

Keys to good communication
 Adopt a healthy communication style:
It is important to possess a healthy style
of communication, if the person
involving in the communication has to
create a correct balance between
listening and speaking.
 Be receptive: The better you they will
understand what person trying to ask,
the better communication would be
healthy.

Keys to good communication
 Be a good non verbal communicator: For
a healthy communication, non verbal
communication is fairly quick and more
effective. Non verbal communication
involves facial expressions and body
language.
 Be engaged: the engagement of the receiver
and the sender, of both the individuals is
important, because if the person disengaged
and not 100% available ,it will affect the
communication.

Keys to good communication
 Be Positive: The person can
communicate better in healthy and
stable environment, hence it is
important for the communicator to be
positive and make a positive vibe
during the communication.
 Consistent treatment: it is quite
important to communicate consistently
which will help individuals to
communicate more proficiently.

Use of technology to enhance communication.
 Technologies have taken a good part in the
improvement in the communication, it is
because with the increase in the technologies
used, communication styles ha become
simpler and wider.
 Earlier without technologies communication
is based on telegrams and letters, though take
a lot of time, but with invention of telephones,
mobiles etc., Communication becomes easy
and fast like never before.

Use of technology to enhance
communication.
 Technology advancement has increased the flow of communication and
helped organizations to expand quite fast.
 Electronic communication methods such as emails, videoconferences,
Intranet and instant messages have helped organizations to a greater
extent, if we talk about the expansion and advertising products using
social media platforms.

Running Effective Meetings
 Meetings are the best way non electronically to
communicate with a large number of people
within the organization.
 Meetings are more effective for a good
communication, because meetings can improve
the communication.
 In meetings arranged for communication basis,
are more effective because in meetings
communication can be pass on to larger extend
within the organization.