Analysis of Effective Team Working & Communication Skills Report

This report, focusing on effective team working and communication skills, provides a comprehensive analysis of various communication methods including verbal, nonverbal, and written forms, with examples from Newcastle University. The report explores the significance of communication skills, such as active listening and feedback, and their role in fostering successful teamwork. It examines literature reviews on communication skills, highlighting their importance in achieving organizational goals. The main body includes an analysis of communication skills, methods, and strategies for enhancement, such as simplifying messages and engaging listeners. The report concludes by emphasizing the importance of effective communication for achieving desired outcomes and suggests techniques for overcoming communication challenges. It stresses the use of verbal, written, and digital methods, aiming to provide valuable insights for improving team dynamics.

EFFECTIVE TEAM
WORKING &
COMMUNICATION

Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Analyse of communication skill.............................................................................................3
Enhancement in communication skill....................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
APPENDICES...............................................................................................................................10

INTRODUCTION
The term team work can be defined as a process that is used to work collaboratively
within a group for accomplishing a common goal. All organisation are more focused towards
implementing better team work as it leads to cooperate among all individuals by reducing
conflicts among individuals. Communication is defined as an act for transferring and sharing
information from one place to another. For each communication perspective both sender as well
as receiver plays an important role to transfer message or information (Zulkurnain and Kaur,
2014). This report is written from perspective of Newcastle University and its highlights on
communication skill which are utilised to transfer communication between persons. Along with
suggestion to improve communication are also covered in this report.
MAIN BODY
Analyse of communication skill
Literature review- According to Sireen Khemesh, 2019. Communication is regarded as one
of the most basic and essential skill for an individual. This determines all individuals are aware
about the methods and meaning of communication but to gain desired outcomes it is essential for
individuals to improve and enhance their communication skill. It also results that it leads persons
to perform their work in organised and accurate manner. The concept of communication is a
wide term that undertakes almost all aspects to manage and perform work by sharing ideas, facts
and opinion with each other. Newcastle university, provides education to large number of
individuals so it is mandatory for them to implement right communication channel which is
simple and transparent in order to share common meaning with all individuals (Vlăduțescu,
2014). This also leads management to use and implement common language in premises so
students from different culture who share different language also understand meaning of
information in proper manner.
Communication skill- Communication skill refers to the abilities that are used sharing
various kinds of information. With new ideas and update information it is also easy for
management to implement communication skill that is related with project. This also involves
listening, observing and empathising all information. It is also beneficial to understand difference
between persons how to communicate effectively by existing methods. This includes face to face

conservation, face to face interaction and digital communication. In context of Newcastle
University, digital communication channel is implemented by management because it helps them
to interact at large level with in minimum time period. E-mails, business letter, analysis of case
study etc. are the key aspects of communication (Smith, 2014). This is leading management to
complete all work in proper manner. In the present scenario, it is also used for analyse better
communication skill to complete all task in proper manner. Some type of communication skill
are mention as follow:
 Active listening- This refers to pay the close attention to all individuals which interact
with you for performing all work in effective manner. People who perform their work
according to active listeners are able to complete their work easily with co-workers by
attracting them through providing essential information and data.
 To adopt all communication style- There are various communication style are present
in market that is leading management to define its work according to effective style. In
simple terms Newcastle University, management transfer their message with the
communication method that is leading to transfer information in easy manner. Example-
Business letter is one of the most effective methods that is adopted by all students
because it leads them to transfer information with a formal approach.
 Confidence- To motivate all individuals and engage them in organisational operations it
is essential for management to communicate all information with more confidence. This
governs that individuals among all workplace respond towards those ideas which are
presented in confident manner (Sakurai and Phung-Duc, 2015). Eye-contact is an
example for addressing and transferring all information with more confidence. From the
perspective of Newcastle University, it is identified and analysed that management must
complete all work in proper manner to communicate all information properly and
confidently to influence individuals about courses and studies.
 Feedback- This is one of the most important tool for organisation and it also demonstrate
that major work to manage all work and task is to perform and complete study by taking
constant feedback from organisation. It also refers that all communication methods are
majorly concerned about performing organisational work with the current feedback status
(Loughry, Ohland and Woehr, 2014). Moreover, Newcastle University utilise this to
improve the ways for communicating all information in proper manner.

With the analysis of all above communication skills it is identified that there are various ways
present in market which is utilised by management to transfer and share information in minimum
time period. But in context of University and other educational institute it is identified that
management must communicate through utilising digital communication methods. This also
refers that with this methods it is easy for management to transfer and share information in
formal and organised way.
Methods of communication
Communication methods demonstrate that all skills and system for transferring
information which are used by management must be healthy and efficient at workplace. This is
also recognised as soft skill or interpersonal skill. From point view of Newcastle University
management is sharing all information efficiently to transfer all information with in effective
manner (Huitt, Killins and Brooks, 2015). Some methods for communication which also
represent communication skill are mention as follow:
Verbal communication- This refers to transfer information by using language to encode
message in form of words. It is one of the most common method that is beneficial for sharing
information with representing all information at time of presenting data to large number of
individuals. Further, the skill which is improved by utilising communication skill relates with
active listening. If an individual implement and adopt verbal communication method than it is

easy for to listen, interpret and then communicate information to other persons. As per my view
and research verbal communication technique is used by me for gathering all information in
effective manner.
Nonverbal communication- With the implement of non-verbal communication methods
it is identified that this technique helps me to transfer all information by utilising body language,
gestures and facial expression. Moreover, it is used to transfer all information intentionally and
unintentionally. This methods is more beneficial to transfer and share information at the time of
addressing information among crowded places because sometimes listeners lost their attention.
So with non-verbal communication methods it is easy to interact effectively (Gebhardt and et.
al., 2015). Newcastle University, also improves there students skill to work with proper
communication skills. This refers that students enhance skill to learn all communication style for
interacting with individuals in proper manner.
Written communication- This refers to the act of writing, printing, typing and
representing all symbols through using printed words. The main benefit to communicate with the
written communication is that it is beneficial for record information. Along with this the
common methods for written communication are books, journals, pamphlets, letter and blogs.
 E-mail- Electronic mail, it is one of the most common method that is used among all
educational institute to transfer the information in proper manner. This work as an
effective method which is used for exchanging digital message from the author to
recipients. I always adopt those methods which improves my email writing skill because
it is used by all individuals to transfer all information at global level (Fox and et. al.,
2018). Example- to submit your complaint in effective manner. Along with email are
quick method to transfer information that are used to transfer data easily in a cost
effective manner.
 Business letter- The term business letter works as an effective mode of communication
that share organisational information with in a professional manner. There are various
stakeholders are present in market that leads to transfer information with customers,
companies, investors and educators. So to maintain positive relations with all mention
stakeholders business letter consists of formal language that transfer information within a
specific format. At the workplace of others such as while working at colleague and friend

place business letter is used to transfer information in a confidential and formal way with
in a specific format.
 Case study analysis- The most common and basic definition for case study works as an
opportunity that demonstrate value of services through offering a real-life example.
Further, with case study and its understanding management utilise this information to
transfer message in a practical manner. In context of respective organisation this is
analysed case study leads individuals to learn the things and studies from real life
example.
With the analysis and utilise of written communication it is identified that management concern
to complete all work and information in minimum time period. This also concern for making
long term courses that is used to make changes in organisation as it is used to engage all persons
and individuals to adopt confidence skill for making better results (DePaula, Dincelli and
Harrison, 2018). Moreover, written communication skill also helps to transfer all data and
information with in record form. Along with this it is also used to ensure better decisions with all
citizens by taking constant feedback from individuals.
Enhancement in communication skill
According to present communication methods it is leading at global level this determines
with digital and electronic modes it is easy for all persons to interact with each other from far
places. Moreover, the present sources for communication are cost effective and easy that also
transfer information within minimum time period. Along with this it also analyse that with right
communication skill management complete all task in proper manner but there are various
challenges are also faced by management that is lack of feedback, email overload and lack of
communication skill etc. This all generates barrier for Newcastle University to transfer and share
meaningful information. Therefore, it is essential to implement techniques that help to overcome
from communication challenges (Claret and et. al., 2014).
To make communication priority- With the constant classes it is easy for management to
read books, magazines, articles etc. This is beneficial for learning and transferring
communication methods through which all individual make successful results by communication
with others easily. It represent all information which is essential to share must be transfer on
priority basis so essential task are completed in easy manner.

Simplify the message- Simple meaning words and straight forward information helps to
transfer all message in easy manner. This determines that with all simple words it is easy to
explain and interpret right message to the receiver. Long message in from of easy confrontations
also leads individuals to transfer whole information in easy manner so the more message is
simply more it helps for understand better results.
To engage listener and reader- Listener and reader must conserve all information that is
used for understanding and engaging more persons to transfer all information easily. This
determines with question and by asking opinion from them it is easy to make them more active.
It is also beneficial for transferring information in proper manner by making active interaction
between sender and receiver.
Take time to respond- When the message is received or listen by receiver in proper
manner it is identified that there is major difference between react and respond. So an effective
communicator must respond towards the message for making meaningful information from
information.
CONCLUSION
From the above report it is analysed that there are various task and information will be
provided by management to gain better results. So to make effective use of data it is identified
that organisation must utilise communication methods that are used for making better results.
Written, verbal and digital methods of communication are utilised by management to transfer all
information in simple manner. Along with this system of relates with information must
understood that with this effective methods for communication it is easy to complete all task in
decided time period. In the last, challenges that are faced while communicating along with there
solution are also included in this report.

REFERENCES
Books and Journals
Claret, J.V.B and et. al., 2014. Communication node including transceivers transmitting on
different types of transmission lines and performing data repeating functions. U.S.
Patent 8,885,689.
DePaula, N., Dincelli, E. and Harrison, T.M., 2018. Toward a typology of government social
media communication: Democratic goals, symbolic acts and self-
presentation. Government Information Quarterly, 35(1), pp.98-108.
Fox, L and et. al., 2018. Teaching interprofessional teamwork skills to health professional
students: A scoping review. Journal of interprofessional care, 32(2), pp.127-135.
Gebhardt, M and et. al., 2015. General and special education teachers' perceptions of teamwork
in inclusive classrooms at elementary and secondary schools. Journal for educational
research online, 7(2), pp.129-146.
Huitt, T.W., Killins, A. and Brooks, W.S., 2015. Team‐based learning in the gross anatomy
laboratory improves academic performance and students' attitudes toward
teamwork. Anatomical sciences education, 8(2), pp.95-103.
Loughry, M.L., Ohland, M.W. and Woehr, D.J., 2014. Assessing teamwork skills for assurance
of learning using CATME team tools. Journal of Marketing Education, 36(1), pp.5-19.
Sakurai, H. and Phung-Duc, T., 2015. Two-way communication retrial queues with multiple
types of outgoing calls. Top, 23(2), pp.466-492.
Smith, K.A., 2014. Health care interprofessional education: Encouraging technology, teamwork,
and team performance. The Journal of Continuing Education in Nursing, 45(4), pp.181-
187.
Vlăduțescu, Ș., 2014. Communication Environment: Context/Situation/Framework. Journal of
Sustainable Development Studies, 6(1).
Zulkurnain, N. and Kaur, S., 2014. Oral English communication difficulties and coping strategies
of Diploma of Hotel Management students at UiTM. 3L: Language, Linguistics,
Literature®, 20(3).

APPENDICES