Impact of Language Barriers on Healthcare Communication: A Report

This report delves into the significant impact of language barriers within healthcare settings. It begins by outlining the areas where research can offer support, emphasizing the rationale behind studying communication challenges and the research questions driving the investigation. The aim is to understand the need for improvement in language barriers, with objectives focused on analyzing the concept, assessing its impact, and recommending solutions. The report discusses the choice of discipline, data sources (PubMed and CINAHL), and methods of gathering information, highlighting the use of primary data through surveys and interviews to gain insights. It distinguishes between relevant and irrelevant information, emphasizes the importance of clear communication, and provides a conclusion stressing the need for methods to facilitate efficient dialogue. The report also touches upon the impact of the conclusion, ways to utilize primary data, areas for change, and issues needing further evaluation, such as challenges faced during interviews. The report incorporates references to academic sources, including books and journals, to support its findings and recommendations, offering a comprehensive overview of language barriers in healthcare and potential strategies for improvement.

Language Barrier When
Communicating With Clients

TABLE OF CONTENTS
19. Areas where research can provide support.......................................................................1
20. Rationale...........................................................................................................................1
21. Research Questions..........................................................................................................1
22. Research aim and objectives............................................................................................1
23. Choice of discipline..........................................................................................................1
24. Sources of data.................................................................................................................1
Links.......................................................................................................................................1
25. Methods of gathering information....................................................................................2
26. Collecting information......................................................................................................2
27. Distinguish between relevant and irrelevant information................................................2
28. Organisation of the information.......................................................................................2
31. Conclusion........................................................................................................................3
32. Impact of conclusion........................................................................................................3
33. Way in which various aspects can be sued.......................................................................3
34. Area for change in current practice..................................................................................3
35. Issues that need further evaluation...................................................................................3
REFERENCES................................................................................................................................4

19. Areas where research can provide support
The research can support in all those areas where because of language barriers, some
conflicts occur and cause a sort of misunderstanding in the hospital.
20. Rationale
In many situations, there occurs a sort of misunderstanding between people in the
hospital because of the communication issues as if they are from different background, in such
cases, it is obvious enough that issues may occur, so the study is being done in order to minimize
the language barriers in the work place so that everyone can communicate with others very
efficiently and appropriately (Jackson, 2014). So, it is very important to investigate ways that can
help in minimising the language barriers in a work place so that everyone will be able to have an
efficient interaction with each other.
21. Research Questions
Q1 What is meant by language barriers in a work place?
Q2 What is the impact of language barriers in an organisation?
22. Research aim and objectives
Aim: To understand the need of improvement in language barriers in a work place.
Objectives
 To analyse the concept of language barriers in a work place.
 To understand the impact of language barriers in a work place.
 To recommend ways of improving these language barriers in an organisation.
23. Choice of discipline
Although in various disciplines, the research activity can be connected to, but it can have
a much positive impact on some factors such as in academics and in further researches as well.
24. Sources of data
Source 1: PubMed
Source 2: CINAHL
Links
Source 1: https://www.ncbi.nlm.nih.gov/pubmed/26357948
Source 2: http://krs.summon.serialssolutions.com/search?
q=language+barriers+in+hospital#!/search?ho=t&l=en&q=language%20barriers%20in
%20hospital
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25. Methods of gathering information
The data can be collected by two methods, either by primary or secondary. Primary data is
considered as the data that is being collected for the first time and its sources can be classified as
the information gathered by means of surveys, interviews, focused groups and questionnaire
(Jirwe, Gerrish and Emami, 2010). Secondary data is considered as the data that has already been
collected by some external body. Various sources for secondary data involve the data and
information from the books, journals and other online sources.
In this research, the researcher will make use of the primary data because the data
gathered from the means of surveys, interviews can help in analysing better about what barriers
people face in hospitals regarding their language (Kale and Syed, 2010). It is considered as a
better option because in secondary data, there is a possibility that the data might be old which
cannot act relevant enough for the research. So, the researcher wills make use of the primary data
in this research.
26. Collecting information
All the data and information in the research will be collected by primary sources of data
and for this, the researcher can make use of the data from questionnaire, can take surveys from
people or sample collected, can take interview from a set of people so that they can be able to
make a better analysis about the language barriers and their impact in the overall communication.
27. Distinguish between relevant and irrelevant information
Although both the sources are relevant enough, but out of the both, the source from the
PubMed can be considered as quite more relevant because it concludes all the essential factors
and ensure the fact that communication is very important because any sort of miscommunication
can lead to life threatening conditions as well (McCarthy and Tuohy, 2013). So, it is better to
focus on ways that can help in resolving such issues and this can only be done by including
methods that are capable enough to deal with these language barriers and make everyone capable
of understanding these basic ways.
28. Organisation of the information
Both the articles are relevant enough and provide an efficient set of information as the
one about the overcoming language barriers says there should be a clear conversation between
people working in an organisation. It is important because any language barrier or
miscommunication can lead to barriers, so for avoiding these, it is very important to resolve
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these language barriers and for the accomplishment of it, one can involve a set of methods which
can actually help in resolving all these language barriers so that a clear communication can take
place and everyone can be able to discuss the ideas and issues very politely and efficiently. Then
only, they can reach to some conclusion.
31. Conclusion
It has been concluded from the paper that language barriers can actually ruin the whole
conversation between two or more members. So, it is better to involve some ways that can be
used for providing some sort of help so that everyone in the hospital or a work place will be able
to have a clear conversation so that they can very efficiently talk about their ideas as well as
issues.
32. Impact of conclusion
The conclusion can have a very positive impact as it can guide all the members of a work
place to adopt some methods that can actually help in resolving the issues of language barriers in
a work place so that everyone can communicate well and efficiently with each other (Degni and
Vehviläinen-Julkunen, 2012).
33. Way in which various aspects can be sued
Using the primary data, various aspects can be achieved such as sources of primary data
include the information from interviews, questionnaire, surveys and focused groups. So, BY
using the primary data, various different aspects can be used.
34. Area for change in current practice
The area that needs to be changed is the investigation about the methods that can help in
overcoming the language barriers so that everyone will be able to have a better and clear
conversation.
35. Issues that need further evaluation
While collecting the information from the sources like from interviews, it was quite tough
to deal with the people. Hence, that was the issue which needs some further evaluation.
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REFERENCES
Books and Journals:
Degni, F. and Vehviläinen-Julkunen, K., 2012. Communication and cultural issues in providing
reproductive health care to immigrant women: health care providers’ experiences in
meeting Somali women living in Finland. Journal of immigrant and minority
health. 14(2). pp.330-343.
Jackson, J., 2014. Introducing language and intercultural communication. Routledge.
Jirwe, M., Gerrish, K. and Emami, A., 2010. Student nurses’ experiences of communication in
cross‐cultural care encounters. Scandinavian journal of caring sciences. 24(3). pp.436-
444.
Kale, E. and Syed, H. R., 2010. Language barriers and the use of interpreters in the public health
services. A questionnaire-based survey. Patient education and counseling. 81(2). pp.187-
191.
McCarthy, J. and Tuohy, D., 2013. Conversations through barriers of language and
interpretation. British journal of nursing. 22(6). pp.335-339.
Taylor, S. P., Nicolle, C. and Maguire, M., 2013. Cross-cultural communication barriers in
health care. Nursing Standard (through 2013). 27(31). p.35.
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