Analyzing the Value of Effective IT Systems: CBC Computers Report

This report provides a comprehensive analysis of the IT systems employed by CBC Computers, examining their impact on various business functions. It explores the role of IT in solving business problems, analyzes the use of IT systems across different organizational departments, and introduces CBC Computers as a case study, including its history and services. The report delves into the transformation of manual processes through IT, detailing data storage and processing methods like scientific and commercial data processing, and batch processing. It also addresses knowledge management within IT systems, focusing on accessibility, customization, and collaboration. Furthermore, the report describes how the proposed system aids in customer relationship management and suggests techniques for data management, while also covering communication management. Finally, it evaluates how IT systems support value-added change for improving business operations, performance, and sustainability, concluding with recommendations.

The value of effective IT
Systems

Table of Contents
Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
An impact of IT system and its contribution to solve business problem................................1
Analyse the use of IT systems within different functions of an organisation........................2
An introduction to your chosen organization.........................................................................3
Describe and explain their manual processes you intend to transform..................................4
Describe and explain in detail the different ways IT systems store and process data............4
Knowledge management of IT system...................................................................................5
Describe how your proposed system helps in customer relationship management...............6
Describe how would you suggest the techniques you would adopt to do data management. 6
Communication management of IT system............................................................................7
Evaluate how IT systems can be used to support value-added change for improving business
operations, performance and sustainability............................................................................8
Recommendation....................................................................................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
The business information technology system is basically designed to make appropriate
understanding about various development and expertise that is induced within the working so
that an adequate outcome is conceived with timely basis. In relation to information technology
business has induced advanced knowledge as while inducing quantitative tools and techniques as
in order to solve different problem solving abilities in managerial manner (Aasheim, Li and
Williams, 2019). In this efficient utilisation is processed as while running different working
functions and operations with certain smoothness and flow. It usually related to the designing of
networks, customised the market need and demand, to develop optimised solution in order to
processed profit and higher sales. This report is based on CBC computers was founded by 1985
and they are operating its business with better consistency so that moderate growth and
development is achieved. In this long term partnership is developed under the landscape of IT
industry along with this offer various range of solution to its customers. The report below consist
of understanding about IT system, analysis of flexible and reliable IT system, evaluation of IT
system as in support of value added change and recommendation about IT system with solutions.
MAIN BODY
An impact of IT system and its contribution to solve business problem.
The informational system assists the business to make collective difference within the
working nuances so that favourable and profitable endings are achieved. In this perfect
involvement of digital techniques is induced under which smoothness within functioning is
processed within particular time period (Akhmetshin and et. al., 2018). Informational system
induces long terms benefits and facilities as on the basis of human efforts. The IT system
induced higher contribution in order to resolve business problems and it is as explained below as:
Quicker task achievement: IT systems induce appropriate alteration within the business
through which productivity and profitability is increases within stipulated period of time. In this
CBC computers has maintain all its business record with support of spreadsheet as it include all
the detailing by which it is easy to track sales and profit ratio that is gain within a month or year.
In this storage, compilation, tracking and sorting of collective data is processed in systematic
mode. CBC computers also control its working standard as with support of its own portals and
websites.
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Contented finding: IT system also facilitates the market exploration under which
business has created effective content under which moderate outcome is developed with
adequate suitability. In this CBC computers has manages the data of its workers in terms of its
performance and attendance and on other hand also manages the effective utilisation of
resources. In this suitable relation is developed within the marketplace and with employees too
so that continuous growth is achieved (Aleksandrova, Aleksandrov and Vasiliev, 2018). In
addition sales force and usage of social platform is increases through which market accessibility
is increases and knowledge gap is reduced.
Lower administration cost: In support of informational system working efficiency of
business is increases and along with this administration cost is getting reduced over continuous
time period. In this CBC computers has manages the record as per maintaining record about
invoices so that paper work is reduced and time management also processed. In this working
suitability are increases by which relatedness and accessibility both get increases.
Enhanced customer targeting: It is an essential prospect under which CBC computers
has worked on to develop effective and strong interrelationship with the customers. In this they
have promoted its business with support of advertisement and promotional activities under which
strategy development also increases. In this management of CBC computers has develop
different software and present that in offices, schools, universities, colleges, government
department so that as per requirement of client that have offer certain software accordingly.
Analyse the use of IT systems within different functions of an organisation.
The usage of IT system is individually a wider concept and it also produces higher
benefits to the business by which working capacity and capabilities both get enhanced on
repetitive basis (Alles and et. al 2018). IT system gets promoted while inducing collective efforts
within which sufficiency of CBC computers is increases and it is as explained below as:
Selling Communication Systems: In this management and CBC computers has make
collective distribution of relative information within the marketplace so that customer could
easily get connect themselves with the business is easiest manner. It is basically an effective
procedure under which fastest and desirable ending is perceived as while grabbing attention of
more of the potential customers. In this systematic and required information is flow so that
sustain interaction is processed in between client and business.
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Industry Operations Management: CBC computers have manages its working
operation with support of information management. In these CBC computers has worked on to
gain more profit so that they have gain higher benefits as compared to its competitors such as
RM plc. In this superior service is processed so that sales and profit margin both get enhanced
and most importantly inventory management is processed by making adequate balance in
between selling and promotion (Beynon-Davies, 2020).
Business Decision-Making: CBC computers worked on to make efficient decision
making as with support of IT system so that adequate and reliable information is processed in
productive manner. In this CBC computers has processed its working by following specified
actions so that précised outcome is achieved with satisfactorily manner.
Corporation Record-Keeping: It is a basic aspect of business in which they have make
and design suitable format under which all the different regulation of business is recorded. In this
financial working condition is managed and controlled as by making effective problem solving
so that moderate outcome is developed on repetitive basis. CBC computers have maintained
record of all documents so that accuracy is involved in business operations.
An introduction to your chosen organization.
CBC computers has started their journey 1985 and as the time passes IT becomes integral
part of their business and later on they have added schools also in its working and having
headquartered in Redwood House, Sheffield city centre, UK. CBC computers split its business in
Doncaster and Sheffield and in this wider area are served along with this valuable relation with
customers and staffs are developed (Chamoso and et. al, 2018). In 1996 as by gaining more
success CBC computers grab higher opportunities in Huddersfield and at their make partnership
with local authorities, schools and Town AFC. CBC computers has been operating its venture in
more than 30 years and with this test several IT goals so that long term success and development
is achieved. The company works with the philosophy of source and deploy, manage and
transform, consult and charge. CBC computers provide different king of services with
technology such as school support, wireless, broadband, sourcing, Ad hoc support, print services,
onsite support and VoIP. In addition CBC computers having partnership with Apple, EPSON,
Intel, HP, Microsoft, Think IT, SMART, RUCKUS, ACER, BENQ and many other businesses
as well.
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Describe and explain their manual processes you intend to transform
The manual process is based on the different understanding that is processed by CBC
computers as in order to process its daily working is sufficient mode and it is as described below
as:
 Increase worker engagement: In support of IT system CBC computers make efficient
communication with the others so that they have make effective response to its customers
(Chen and et. al., 2019). It is required to build suitable relation with client so that right
and adequate information is provided to customer by whom productiveness is increases.
 Two way communication: It is the most adequate process within which CBC computers
provide clear and transparent information by which it is easy for customer to get connects
with offered services. CBC computers has always promote suitable content and also
worked on to manage feedback as well so that constant sustainability is attained.
 Effectual supervision and augment of efficiency: CBC computers have manages all its
clients’ information as by enlisting suitable benefits. In this clear roles is played by the
business by which performance metric is developed under which individual has get
appropriate information that is required to make effective judgements.
Describe and explain in detail the different ways IT systems store and process data
The IT system store and processing of data is required to perform in CBC computers and
it is as explained below as:
Scientific data processing: It is the most special aspect under which CBC computers
make adequate investigation so that a significant and prominent change is addressed (Chuang
and Huang, 2018). In this performance enhancement is promoted under which profit earning of
business is developed. In this CBC computers has commercialise the data and information so that
moderate relatedness is developed.
Commercial data processing: It is an appropriate process in which CBC computers has
reduces probability of redundancy that is developed on continuous basis. In this CBC computer
has managed its wider data as by managing suitable recording so that perfection within working
is processed. In this marketing is developed in which strong interaction is developed by which
standardised changes is addressed as while removing certain set of error.
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Batch processing: In order to save time management it is required to make financial
aspect so that customer’s data and information is secured and safe. In this simplified formulation
is processed by which required calculation is processed as while developing optimised solution.
In this CBC computers has progressed its data and information as in order to manage
operation so that generous outcome is achieved that ultimately make constrained success and
growth.
Knowledge management of IT system.
The management of IT system is being processed and in this storage of information is
addressed by which effective collaboration of data is achieved (Haseeb and et. al, 2019). In this
CBC computers has improvised the services by which usage of knowledge is enhances under
which working become more attractive. In knowledge management process CBC computers
create and manage information which is necessary to control and share appropriate supply of
information. It is usually a multidisciplinary method in which achievement of goals and objective
is achieved so that particular ending is processed. In this CBC computers have manages key
features so that knowledge management system is managed and it is as illustrate below as:
 Accessibility: It basically assists the business in order to analyse and measure the
response of social media so that flexible and moderate outcome is achieved. In this CBC
computers has provide information to more of the potential customers within smaller time
period.
 Customization: In this CBC computers make sure that suitable services is delivered
under which effective changes is addressed. In this customised level of changes is
measured so that favourable result is developed that is in form of place, style, values,
forms under which market learning and effectiveness is increases.
 Collaboration: It is a systematic formulation under which CBC computers develop
suitable and relevant relations with customers so that market share and effectiveness is
increases (Hills, 2018). For this CBC computers also provide related training and
development to its customers by which problem solving capability is increases on
repetitive mode.
Describe how your proposed system helps in customer relationship management.
The customer relationship management is always being a vital prospect under which
CBC computers has maintain wider involvement and encouragement with customers. In this
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different set of actions and task is performed within the CBC computers by which its operations
and functions is performed with fluency. In relation to business it is required as while satisfying
the need and demand of marketplace (Logan, 2020). The CBC computers design appropriate
design under which balanced undertaking is processed so as to enhance effective working along
with management of standards as well.
In context of CBC computers, it is necessary to manage business environment so that
globalised changes is altered by which business capability is enhanced. In this competitive era,
market competition is much higher and in this if company wants to gain more profit and sales
then it is required to implement certain set of actions so that productive amount of changes is
addressed on constant basis. In this mandatory modification in induced in business working so
that sustain lead is develop by which customer need and demand is satisfied on continuous basis.
In this CBC computers has include information system, statistics sources, data interpretation so
that moderate changes is induced as by identifying need and demand of marketplace. In addition
to this CBC computers make sure that authenticity about working is implemented so that long
term sustainability is developed by which larger customer base is developed in productive
manner.
Describe how would you suggest the techniques you would adopt to do data management.
The management of data assist to maintain record of all the customers and its requirement
that is fulfilled and supplied by CBC computers within different period of instance. In this IT
system plays vital role as by managing diversify function under which data sufficiency is
managed and controlled. It aid to reduce complexity from working as by using multi-direction
approach so that data trafficking is managed (Madon and Krishna, 2018). CBC computers must
have face as while managing different information of customers such as text messages, audio and
video tapes. Thus CBC computers must have operated standardised working as while managing
different techniques that are as explained below as:
Store Data: In this CBC computers manage various set of data and information so that
storage of statistics is managed. In this adequate space of selected under which data is stored
with clarity and it has been used in future as per requirement. In previous era data is collected in
through papers while in current generation information is collected in software’s.
Manage Data: It is actually reflects management and collection of data by which
constant level of modification in working is processed. CBC computers stored raw information
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so that measurable decision is taken and implemented. IT system has offer desired platform so
that complexity is removed in repetitive basis (Markoska and Ivanochko, 2018).
Access Data: In this CBC computers make perfect accessing of data so that it is easy and
comfort for business to generate valuable changes. In this ability of business to provide adequate
solution to customer is developed. In addition to this with the usage of IT system CBC
computers keep the customer data safe and secure by which sustained level of authority is
balanced in stratified mode.
Communication management of IT system.
The management of communication is a measurable aspect within which CBC computers
make sure that efficient usage of resources is achieved by which it is easy to accomplish long
term success and growth. In this CBC computers make sustained increment of the usage of IT
systems such as internet services and computers by which transparency is develop while making
interaction with other parties. CBC computers get a beneficial support as while using IT system
and in this they have develop sufficient contact with the individual who is supportive location or
with those as well who are much far away from business location. In this working efficiency is
an increase by which capability of CBC computers to make speedy changes in services is
addressed in systematic manner. It is furthermore as explained below as:
Email: It is a platform from which CBC computers provide adequate information to its
client or to new customer as well. It is directly based on the new information through which
business provides and offers something new to the marketplace. In this they have kept the data of
its customer safe and secure along with this it is easy to maintain record about processed
working.
Video Conferencing: It is a method through which CBC computers make direct
interaction with the customer those are not in reach with the business or at the time of urgency as
well. In this on the same period of time information has been transferred as by face to face so
that productive working is processed with easiness.
Collaboration Software: In this CBC computers must have make effective contribution
towards the working enhancement so that productive amount of changes is addressed with
satisfactoriness (Tredinnick, 2018). In this different virtual meets and conduction is addressed
with suitability and also aid to make strong connection between respondent information.
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Social Media: It is a way from which CBC computers provide adequate information and
updating on regular basis so that customer always gets aware about new changes that is
implemented by business to enlarge its productivity.
Evaluate how IT systems can be used to support value-added change for improving business
operations, performance and sustainability.
The IT system must have provide better support to the different businesses as in order to
make more innovation and creation under which new changes is implemented on continuous
mode. In support of innovation not only working condition but many other prospect also get
developed such as enhancement of cost and profit, fabrication of passage, creation of new
sources and appropriate management towards rivals change. In this favoured conditions are
develop so that information is processed with clarity and perfection. In addition generation of
redundancy also get managed as by speedy the cost effectiveness. In context of CBC computers
it is required that formative investigation of technology is processed so that operation
management is addressed and in this both cost and quality management is addressed with
perfection. In this management of CBC computers also make effectual research of marketplace
so that modified range of information system is addressed. It assists the business to make clear
estimation about required resources so that productivity is increases on sustained manner. In this
administration and higher level of authority of CBC computers make suitable respond about each
activity that is processed to attain standardised endings, In addition certain increment in market
need and demand it is essential to satisfy the requirement of customers systematically (Yeniyurt
and et. al., 2019). In this product life cycle is controlled and managed under which complexity is
removed and prominent changes is measured. It provides balance support to CBC computers so
as to emphasis sales ration and it is followed up by processed working through certain routine. In
this long term sustainability is achieved with perfection along with this market accessibility also
get modified over repetitive mode.
Recommendation
As from the above analysis it is recommended to CBC computers that they must have
ensured that market accessibility always managed and controlled with effectiveness. In this it is
easy to develop and design certain strategy so that sales and profit margin is developed. In
addition CBC computers always make sure that there is always be balanced level of excess about
resource availability so that business expenditure is managed as with the parallel management of
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market awareness. Moreover, CBC computers also ensure that customer services is always be in
priority and along with this quality services is provided by which working values and image of
business is enhanced. CBC computers also design both short and long terms goals and objectives
that make it easy for business to attain its goals and target with sufficiency.
CONCLUSION
It has been summarised from above report that business information technology system is
a procedure under which working standard of business is emphasises. In this it is required to
develop various set of strategies and initiatives so that profit generation is increases. In this IT
system induces collective support by which working contribution and rate of completion of task
and action also developed in constrained mode. In this effectual solution is offered as in order to
accomplish desirable outcome so that easy and flexible management is processed. Furthermore,
knowledge management is addressed by which relative interaction with customer is developed
by which ability, sustainability and performance credibility is increases.
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REFERENCES
Books and Journals
Aasheim, C.L., Li, L. and Williams, S., 2019. Knowledge and skill requirements for entry-level
information technology workers: A comparison of industry and academia. Journal of
information systems education, 20(3), p.10.
Akhmetshin, E.M. and et. al., 2018. Internal control system in enterprise management: Analysis
and interaction matrices.
Aleksandrova, and et. al., 2018, September. Business Continuity Management System. In 2018
IEEE International Conference" Quality Management, Transport and Information
Security, Information Technologies"(IT&QM&IS) (pp. 14-17). IEEE.
Alles, M. and et. al., 2018. Continuous Monitoring of Business Process Controls: A Pilot
Implementation of a Continuous Auditing System at Siemens1. In Continuous Auditing.
Emerald Publishing Limited.
Beynon-Davies, P., 2020. Business information systems. Red Globe Press.
Chamoso, P. and et. al., 2018. Relationship recommender system in a business and employment-
oriented social network. Information sciences, 433, pp.204-220.
Chen, J. and et. al., 2019. Exploring the development of research, technology and business of
machine tool domain in new-generation information technology environment based on
machine learning. Sustainability, 11(12), p.3316.
Chuang, S.P. and Huang, S.J., 2018. The effect of environmental corporate social responsibility
on environmental performance and business competitiveness: The mediation of green
information technology capital. Journal of Business Ethics, 150(4), pp.991-1009.
Haseeb, M. and et. al., 2019. Industry 4.0: A solution towards technology challenges of
sustainable business performance. Social Sciences, 8(5), p.154.
Hills, J., 2018. Information technology and industrial policy (Vol. 20). Routledge.
Logan, P.Y., 2020. Crafting an undergraduate information security emphasis within information
technology. Journal of Information Systems Education, 13(3), p.3.
Madon, S. and Krishna, S. eds., 2018. The digital challenge: information technology in the
development context: Information technology in the development context. Routledge.
Markoska, K. and Ivanochko, I., 2018. Mobile Banking Services—Business Information
Management with Mobile Payments. In Agile Information Business (pp. 125-175).
Springer, Singapore.
Tredinnick, L., 2018. Augmented reality in the business world. Business Information
Review, 35(2), pp.77-80.
Yeniyurt, S. and et. al., 2019. Information technology resources, innovativeness, and supply
chain capabilities as drivers of business performance: A retrospective and future
research directions. Industrial Marketing Management, 79, pp.46-52.
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