Effective People Management Strategies in the NHS: A Report

This report provides an in-depth analysis of people management within the National Health Service (NHS). It explores crucial aspects such as leadership and management styles, including situational and contingency theories, and recommends effective approaches for guiding and motivating the workforce. The report delves into the significance of training and development, highlighting the "Theory of Reinforcement" and suggesting various training methods to enhance employee skills and knowledge. Furthermore, it examines talent management strategies, emphasizing the importance of recruiting, retaining, and developing skilled employees through performance management, training programs, and career growth opportunities. The report concludes with key findings and recommendations for optimizing workforce productivity and achieving organizational objectives within the NHS. The report underscores the importance of effective leadership, training, and talent management practices to enhance employee performance and contribute to the overall success of the NHS.

Introduction to People
Management

Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Leadership and management.......................................................................................................2
Training and development...........................................................................................................3
Talent management......................................................................................................................4
CONCLUSION................................................................................................................................5
FINDINGS.......................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
People management is a process of grooming, encouraging and leading employees in order
to optimise working environment productivity and improve professional enlargement. It can be
defined as a place of actions that consists end to end processes of aptitude attainment, talent
optimisation and preservation of talent though offer ongoing sustain for company and
administration to the workforce of a business venture (Armstrong and Taylor, 2020). This project
is supported to NHS which is a publicly funded healthcare system in England and was
incorporated in 1948. There are 1.4 million employees who make contribution in running the
business of this venture. This written document will discuss about human resource division and
guidance & administration region of this company. Moreover, the document will describe region
of preparation & development and aptitude administration of this venture.
Human resource management functions an important role in term of managing monetary
value and manpower of enterprise. In NHS, the HRM purpose carries out these all utilities in
diverse department and assures the attainment of desired aims in adequate way. In addition to
this, HRM division also ensure an efficient conscription, assortment, grooming and
encouragement of employee within respective company. To operat business activities and
operations of NHS in appropriate manner, the human resource function recruits well qualified
and talented candidates by organising conscription and assortment procedure. Staffing is an
activity of finding out and choosing knowledgeable candidates for firm. The venture follows rule
of Equality act in hiring and recruiting activity that attract number of individual towards the
business venture (Banfield, Kay and Royles, 2018). The company greatly concentrate to hire
skilled and talented individual to take accountability of a specific job position
MAIN BODY
Human resource management is a process of administrating, domineering and conducting
the business functions and employees of a business venture. It has identified that there are
numerous division being performed by this division in the firm. However, there are major utility
that are executed by human resource administration like effective function, operative,
administrative and consultative functions. It helps in recruiting skilled and qualified workforce
for efficient business operation. With the help of these functions, NHS would be capable to
manage its workers in proper manner and achieve rivalry edge over its services in particular
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business industry. The HRM department of this firm also devise efficient tactics and policies so
that they can appropriately administrate workforce and actions of working environment
effectively.
Leadership and management
Leadership and management indicate to a process of administrating and leading individual
to attain an objectives and aims in suitable way. Leadership is all about reaching people to
understand and trust in the visualization that is set for company and to perform with the
manpower to attain it provide time frame whereas administration is more about administrating
and comfort daily actions and procedures of organisation (Leroy and et. al., 2018). By accepting
diverse efficient guidance techniques, like autocratic, autonomous and participative etc., the
administration of NHS can accept to encourage, guide and administrate workers and teammates
of the venture who are working for accomplishment of a goal and aim of the firm.
Leadership and management theories
There are several concepts and theories of leadership and administration like as
behavioural contingency, traits, systematic and scientific theories of leadership that can be
utilising by the management of NHS. The brief description of some of these concepts is defined
as under:
Situational leadership theory- This concept is formulated by Paul Hersey and Ken
Blanchard to exertion according administration and organisational performance. This hypothesis
indicates to that organizer who accepts guidance method accordant to circumstances and the
improvement level of their team members. In NHS, by utilising this concept, the administration
can implement direction mode by monitoring the circumstances and accept guidance form to
direct and direct workers and teammates. So that they can perform in task by analysing condition
and earn effective results in better way. If the leader of NHS utilise this theory them primarily,
they determine the character of the condition, appreciate the temperament and difficulty of the
job and evaluate the competencies of workers to execute the task.
Contingency theory of management- This theory indicates that the guidance method
pertained in the business venture according to the manager whether the individual is task
familiarized and association familiarize in character (Hislop, Bosua and Helms, 2018). This
concept is appropriately implemented in NHS when the administration desires to improve the
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working environment of the company by setting up an appropriate relation with workers so that
they can feel motivated and help in accomplishing company aims and gaols.
Recommendation
It can be suggested to the administration of NHS, in term of proper administration of
business purposes and workforce, the business firm can utilise efficient tools and conceptual
method and tool such as transformational, behaviour, systematic and trait theory etc. so that the
administration can direct or administrate workers by directing them appropriately by considering
their skills or quality and administrate them in effective manner (Ahmed and et. al., 2018). By
accepting effective leadership concept, the firm can adequately direct and lead workers so that
they can perform their task by setting a vision and accomplish it effectively. Whereas, utilisation
of better administration conception are useful for company to manage the workers and recording
data about daily business activities and functions.
Training and development
It is an essential method and business action to a business venture ads it assists in devising
improvement in workforce capabilities and understanding. In NHS, the administration of the
venture provides diverse type of education, knowledge and improvement sessions so that they
can devise improvement in their competencies and awareness. All the workforce of particular
company has adopt online education option and profession improvement preparation methods.
All employees get feedback on their performance and maintain on their improvement so that they
can get information about their development extent. Management of the company also offer
needed and skilled workforce so that they can create improvement in their active competencies
and increase knowledge about new things like equipment etc. The firm also provide teaching to
its employees and volunteers so that they can make development in their functioning method and
executing job position.
Theory of training and development
There are several idea and framework o training and improvement that are essential and
utilised by business venture in form of providing teaching and measuring knowledge if workers
(Alameda-Pineda, Ricci and Sebe, 2019). The explanation of “Theory of reinforcement” is
defined as below in orientation to NHS:
Theory of Reinforcement
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It assess on the knowledge performance of a person and suggest that the apprentice will
reiterate that performance which is connected with a positive outcome. This conception of
corroboration is suggested that the training and improvement programs should be accepted with
such training and development sessions. Further, elaborating this concept, it can be doubtful that
there are diverse technology acceptable in human resource which can be associated with the
teaching and enlargement sessions and the required suggestion that can be fulfilled with the
assistance of this concept. Different kind of remunerations in term of incentive, dividends, salary
increment, endorsement and awarding of certificates after the teaching session can be related
with the education and improvement performance and these remunerations will offer a positive
outcome (Buchbinder, Shanks and Kite, 2019). If this concept is accepted by NHS then the
trainer i.e. the employees will demonstrate more attention in teaching and growth programs that
are organised by the company. It will also assist in devising improvement in the traits,
competencies and knowledge and providing knowledge about new things like technology etc.
which will help employees in executing their assigned work and task in developed way or
achieve their set business aims and goals effective way.
Recommendation
In term of making improvement in workforce’s capabilities, skills and knowledge, the
management of NHS can organise diverse type of education and improvement sessions such as
on the job, off the job and online coaching or classes etc. It can be suggested to the particular
company that to provide education regarding use of several manner of technologies, the
administration can utilise efficient IT implements which are capable to provide quick, precise
and obvious information.
Talent management
It is an act of company’s obligation to recruit, chooses, engaged and develops the highly
skilled and brilliant superior worker available in the job marketplace. So talent administration is
an efficacious form explains an organisation’s commitment to recruit, manage, develop and
retain skilled and knowledgeable employees. By offering training and improvement program to
workforce and providing equal development opportunities to individuals of the firm, the
administration of NHS can retain well qualified and knowledgeable employees in proper manner
(Anderson and et. al., 2018). By performing presentation administration action, the company can
evaluate worker’s performance and remunerated them according their execution which also helps
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in maintaining individual. As when workers are salaried for their superior execution in term of
gratuity, endorsement, inducements etc, then they experience encouraged and demonstrate their
faithfulness regarding venture.
Theoretical model of Talent management
It is constantly significant to company development cause of having competence and skilled
employees that create participation in success and growth of the organisation by using
competencies and effectiveness. There are several components that are essential for talent
administration like tactical worker scheduling, execution administration knowledge and
encouraging, reimbursement, career improvement and many more. By organising execution
administration activity, the administration of NHS can analyse worker’s performance and
rewarding in form of fiscal and non-fiscal form according to their execution. This will assist in
retaining talented knowledgeable and talented people till long term (Collings, Wood and
Szamosi, 2018). Apart from this, if the management provide training and learning programs to
employees then it will also assist in administration of aptitude in firm. As it offer an opportunity
to individual to form improvement in their abilities and competencies and assist in their
occupation growth by improving them individual and expert extent.
Recommendation
It can be suggested to the administration of NHS that presentation administration, knowledge,
encouraging and profession growth are efficient characteristics for capacity administration
(Frankel, A.J., Gelman and Pastor, 2018). As current era, technological innovation is taking
place daily basis so by contributing teaching and development program, company can form
growth in workforce abilities and provide an option of career growth.
CONCLUSION
It has been concluded form the preceding define content that administration of workers in a
corporation is an efficient and essential aspect as when employees are administrated and perform
their duties in proper way then the firm can achieve its desired growth and attain its set
objectives. By accepting efficient guidance method the individual can express or guide
workforce and initiate them in term of operational manner. By offering appropriate teaching
programs, the firm can form growth and enlargement in working people’s ability and awareness
or maintain them till extended time. By gratifying them for the good work and effective
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execution, the talent of the firm can be administrate and control in adequate and appropriate
manner.
FINDINGS
It can be indentify from the above information that by utilising diverse effective leadership
concepts and framework, the leader of NHS can direct and encourage its workers so that they can
do or perform their allotted work and task in efficient way in term of achieving set objective and
aim. By accepting effective guidance method according the circumstances, the person
encourages and leads workers to perform their duties in the existing situation in well manner.
Administration assumption also assists in managing workers and structure efficient relation with
them. By offering training and improvement programs, the human resource administration
division of the company can proffer knowledge about new techniques and enhance employee’s
knowledge so that they can perform their work in well manner. Along with this, it can also be
find out that the management can conduct presentation administration process to preserve skilled
employees and gratifying then for their good work and organisational development.
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REFERENCES
Books & Journals
Armstrong, M. and Taylor, S., 2020. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Banfield, P., Kay, R. and Royles, D., 2018. Introduction to human resource management.
Oxford University Press.
Leroy, H. and et. al., 2018. Managing people in organizations: Integrating the study of HRM and
leadership.
Hislop, D., Bosua, R. and Helms, R., 2018. Knowledge management in organizations: A critical
introduction. Oxford University Press.
Ahmed, S.M. and et. al., 2018. Skill Development in Freshmen by Adopting Project Based
Learning-" Introduction to Engineering" Course. Journal of Engineering Education
Transformations.
Alameda-Pineda, X., Ricci, E. and Sebe, N., 2019. Multimodal behavior analysis in the wild: An
introduction. In Multimodal Behavior Analysis in the Wild (pp. 1-8). Academic Press.
Buchbinder, S.B., Shanks, N.H. and Kite, B.J., 2019. Introduction to health care management.
Jones & Bartlett Learning.
Anderson, D.R. and et. al., 2018. An introduction to management science: quantitative approach.
Cengage learning.
Collings, D.G., Wood, G.T. and Szamosi, L.T., 2018. Human resource management: A critical
approach. In Human resource management (pp. 1-23). Routledge.
Frankel, A.J., Gelman, S.R. and Pastor, D.K., 2018. Case management: An introduction to
concepts and skills. Oxford University Press.
Hurmelinna-Laukkanen, P. and Olander, H., 2019. Introduction to managing people for
technological innovation. Int. J. Technology Management. 79(3/4). p.211.
Islami, X., Mulolli, E. and Mustafa, N., 2018. Using Management by Objectives as a
performance appraisal tool for employee satisfaction. Future Business Journal. 4(1). pp.94-108.
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