Effective Service Delivery: Business Report, Analysis and Strategy

This report focuses on promoting effective service delivery and examines the essential resources required for starting a business. The report highlights the importance of financial resources, such as capital and funding sources, including personal savings, loans, and government aids. It also emphasizes the significance of human resources, specifically skilled employees and market experts, for organizational success. Furthermore, it discusses the need for physical resources, including raw materials, premises, and equipment, to facilitate smooth business operations. The report references relevant literature to support its arguments and provides a comprehensive overview of the key elements for successful business ventures.

Running head: PROMOTE EFFECTIVE SERVICE DELIVERY
Promote Effective Service Delivery
Name of the Student
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Authors Note

1PROMOTE EFFECTIVE SERVICE DELIVERY
Starting a business is not an easy thing, but many people successfully open and run their
business. There are many things involved behind opening a business successfully. Before starting
a new business raising fund, doing market investigation and emerging a realistic business plan is
essential. Many authors are of the view that doing this researches before opening a business
improves the possibility of success of a business (Kellermanns et al., 2016).
Whenever questions asked regarding which resources are essential to start a business,
almost every entrepreneur replied that money or capital is the foremost essential requirement.
However, money is not the only requirement, the other requirements include physical resources,
human resources and financial resources (Raddats, Burton & Ashman, (2015). The resources are
discussed below:
 Financial Resources: The foremost element to start a business is capital. In fact, the home
based businesses also incur a startup cost inclusive of registering the business name,
obtaining a telephone connection, printing cards of business. Business funds can be raised
from different sources, such as personal savings of the entrepreneur, loans from private
banks, financial institutions, friends and family, government aids, by selling shares to the
shareholders in case of private companies.
 Human resources: After money, the second vital element is employees. Many authors are
of the view that the success of an organization depends upon the talent and skills of an
employee. It is important to employ skilled and efficient employees and market experts.
 Physical resources: To run a business, physical resources are necessary which includes
raw materials, premises, transportation, equipment and facility of storage.

2PROMOTE EFFECTIVE SERVICE DELIVERY
For instance, to produce hand bags, an owner needs a workplace, machines for stitching bags,
raw materials (zip, fabric, and thread), workers to manage the equipment and finally money to
run the organization smoothly.

3PROMOTE EFFECTIVE SERVICE DELIVERY
Reference
Kellermanns, F., Walter, J., Crook, T. R., Kemmerer, B., & Narayanan, V. (2016). The resource‐
based view in entrepreneurship: A content‐analytical comparison of researchers' and
entrepreneurs' views. Journal of Small Business Management, 54(1), 26-48.
Raddats, C., Burton, J., & Ashman, R. (2015). Resource configurations for services success in
manufacturing companies. Journal of Service Management, 26(1), 97-116.