Unit 11: Research Project - Talent Management Strategies Report

This report investigates the impact of talent management strategies on organizational success, focusing on the Savoy Hotel as a case study. The introduction highlights the importance of talent management, defines aims, objectives, and research questions. A literature review explores talent management's influence on organizational welfare and the significance of effective practices, particularly for the development of Savoy Hotel employees. It also addresses issues arising from a lack of talent management practices. The research methodology section details the data collection methods (primary through questionnaires and secondary through journals), research philosophies (positivism), and the deductive research approach. The report examines the data analysis and interpretation, reflecting on the findings and concluding with recommendations for effective talent management strategies. References are also provided.

Unit 11 – Research
Project

Table of Contents
TOPIC - Effective Talent Management Strategies For Successful Organisations........................3
INTRODUCTION .........................................................................................................................3
Aims .........................................................................................................................................3
Objectives .................................................................................................................................3
Research Questions ..................................................................................................................3
LITERATURE REVIEW ..............................................................................................................3
RESEARCH METHODOLOGY ..................................................................................................6
DATA ANALYSIS & INTERPRETATION ................................................................................9
REFLECTION ............................................................................................................................18
CONCLUSION ...........................................................................................................................18
REFERENCES.............................................................................................................................20

TOPIC - Effective Talent Management Strategies For Successful Organisations
INTRODUCTION
Talent Management is consider as a techniques and strategic process which is helpful to
gain the right talent in the organisation and aid to develop the optimal capabilities and ensure
that employees can keep the business objectives in their mind. Talent management strategies are
favourable for the success of the organisation. This report analyse the impact of talent
management strategies on Savoy Hotel. It is luxury hotel that established in London in 1889.
The prime purpose of this study is to analyse the impact of talent management strategies and
identify the useful practices of talent management which will be helpful for the development of
organisation. This report use primary and secondary research and also discuss the appropriate
findings.
Aims
To Study the Importance of Talent Management Practices for the development of the
employees. Case Study of Savoy Hotel.
Objectives
 To understand the aspect of Talent Management for the welfare of the organisation.
 To determine the useful practices of Talent Management for the overall development of
the employees of Savoy Hotel.
 To analyze the various issues which can experience by the organization due to lack of
talent management practices.
Research Questions
 What is the aspect of talent management for the welfare of the organisation ?
 What are useful practices of the talent management for the overall development of the
employees of Savoy Hotel ?
 What are the various issues that can experience by the organisation due to lack of talent
management practices ?.
LITERATURE REVIEW
Talent Management and Organisational Welfare

According to Chung and D' Annunzio – Green ( 2018), revealed that the impact of talent
management strategies on development of the organization is really prominent. Talent
management practices are crucial for the hospitality industry that can give appropriate impact
on the success of the hotels, restaurants and resorts. Through talent management, organization
manager can take high level of competitive advantage and also make a plan how to improve the
quality of the staff members. The research outcome is determine that training and development
sessions are beneficial for the improvement of employees so that they can keep enhance their
capabilities and maintain their performance on the basis of their past performances. Through
advanced training and development sessions, employees can learn new knowledge and skills
that aid in growth of employees so that they can able to perform in a best manner which will
lead the overall performance of the organization (Béraud, Drajac and Thomas, 2020). Before
conducting the training sessions for the employees, HR manager need to analyze those
employees who are not preforming well and not even playing their job role in an appropriate
way and then provide them advanced training classes. Talent management is work like a
methods to enhance the productivity of the employees so that they can provide their effective
participation in the growth of the organization (Bhatia and Baruah, 2020).Talent management is
a continuous process that can useful to attract the employees and also help them to retain in the
organisation for maximum time duration. Manager of the organisation need to list out some
specific working strategies so that manager can apply these strategies which will become the
reason for the welfare of the organisation.
Importance of Practices of Talent Management for the development of Savoy Hotel
employees
According to Khoreva, Vaiman and Van Zalk (2017), defined that the useful practices of talent
management can lead the employees development and also help them to evolve the their current
performance as compare their previous performance. All the appropriate practices of talent
management are provide the essential impact on the employees efficiency and productivity so
that they can develop required skills and appropriate information regarding their job. Manager
of the organisation can use those practices of talent management which can help to develop the
employees productivity (Gupta, 2019). Some useful talent management practices such as
provide personal growth opportunities, measure employees performance through talent
management analytical tools, provide consistent performance appraisal system, fix clear align &

expectation about the organisational objective. It is essential for the manager to provide proper
instruction to the leaders of every departments so that they can take care of their team members
and also provide them their full support and also expect the proper cooperation of their
employees. HR manager of the organisation also consider the useful practices of talent
management because they can set the clear description of the job and add the skills,
qualification , abilities and experience on the basis of requirement of the job role so that they
can consider those employees who are well qualified for that job role and then they can hire
those employees and then provide them induction and training sessions which will enhance
their knowledge and qualities so that they can develop themselves and then enhance the
performance of the organisation(Karas, 2017). The importance of talent management practices
increasing frequently because it is one of the most effective methods which can help to evolve
the employees performance and growth and also aid to evaluate the development of
organisation.
Issues that experienced by Organisation due to lack of practices of talent management
According to Saadat and Eskandari, (2016), analysed that due to increase the competition level
every organisation become more serious about their employees performance and productivity so
that they can make some appropriate modification which will help the employees to improve
their performance which will help them to stay away from the worst impact of the issues which
are created due to lack of talent management and their practices. There are several issues that
affect the employees performance and organisation performance. All these issues are lack of
time , irrelevant screening processes, employees turnover rate of employees, lack of effective
leadership etc. these issues are give adverse impact on the overall development of employees. It
is prominent for the manager to focus on these issues so that they can save their employees
from the negative impact of the issues. Manager can follow useful practices of the talent
management no issues will occur (Kwei-Narh, 2019). Manager of the organisation can make
effective strategy that can give proper direction to the employees which will guide the
employees so that all the weak employees and improve their performance level otherwise
employees will face many odd situations. It is identified that some organisation are experienced
that lack of talent management practices can effect the employees interest so that their
performance become low so that they can not even come on regular time and the rate of absent
also increased so that it is directly give the negative effect on the organisation development. It is

necessary for the organisation to continuously do talent management practices so that
organisation can easily take care of their employees and employees can increase their talent and
skills regularly and then they can also become able to perform well which will help to improve
the productivity and probability of the organisation.
RESEARCH METHODOLOGY
Research methodology is a technique and method that mainly used to identify, select,
measure the process of useful information related to the any specific topic, area and matter.
With the help of research methodology, a researcher can evaluate the information and also
analyse its validity & reliability of the useful data (Latukha, 2018). There are many steps
involved that are prominent to consider to conduct research. This study analysed the importance
of talent management strategies for the welfare of an organisation and identify various issues
that affect the organisation sue to the lack of talent management practices. The explanation of
research methodology steps on the basis of this study are given below-
Data Collection
It is a structured and systematic method which can help to collect data in an valid and
effective form. This method will help to gather the research data in a specific manner. Mostly
researcher can collect the research data form people, internet , files and documents. There are
two significant methods for the data collection such as primary and secondary data collection
methods. For this research, both primary and secondary data collection method utilised. Primary Data Collection Methods - This method is analyse the first handed information
and researcher can directly collect the data from the target population. Researcher can
collect data through survey, questionnaire, interview and observation method.
Researcher can use these methods for data collection (Lightheart and Rezania, 2018). To
carry out the present research, researcher used questionnaire methods to gather the
appropriate data from the employees of the Savoy hotel.
 Secondary Data Collection Methods – This is not consider as the original data because
it is already collected by the other person. This method need less time and cost because
this study depend upon the existing information and data. To carry out this research,
researcher used data from the journals, articles, websites, newspaper , magazines etc.
Research Philosophies

It is consider as a belief & value that aid to gather the data which are required for the
research. There are two kind of research philosophies which are necessary to consider for the
research process. First is interpretivism philosophy and second is positivism philosophy. The
description of both philosophies are given below- Interpretivism Philosophy - It is useful to get the in-depth data of those people who are
the part of the research so that researcher can take the empathetic knowledge and
understanding related to the target people. This philosophy help to access the direct
interaction with the target people (Pessima and Dietz, 2019). This research philosophy
consider qualitative data to analyse the information.
 Positivism Philosophy – This can help to analyse all the information with the help of
questionnaires and survey. Researcher can conduct the survey and distribute
questionnaire to the target people and check the reliability. This philosophy consider the
quantitative research data that researcher can collect through questionnaire.
To carry out the present research, positivism philosophy is considered because it is
suitable and help to gather the data in an appropriate form. Through this philosophy researcher
cam easily obtain the quantitative data so that researcher can get the reliable information.
Researcher Approach
It is systematic and structural approach that aid to analyse the assumption , prospective
and essential methods which are directly and indirectly related to the research topic. Through
research approach, researcher can manage the requirement of the information and consider
these approach for the betterment of the research. To carry out this research, deductive approach
is considered and the description to choose this approach rather than inductive approach are
given below - Inductive Approach – It is also called as “ Bottom Up approach” that can aid to
generalise and also observe those theories that are directly related to the research area.
Inductive approach start from the outcome and conclusion by the involvement of
innovative methods. This approach consider the qualitative data and maintain the
qualitative information (Shakibaei, 2020).
 Deductive Approach – This approach follow the “Top Down approach” and it is
considered that the outcome of the research must be correct or true if the premises of the

research true. This approach is tough as compared to the inductive approach because this
approach require true and facts related data.
To carry out the current research, deductive approach is applied because it help to
consider the quantitative data and also useful to measure the numeric information and the main
benefit of this approach is that it can take less time.
Research Instruments
This is like a tools and techniques that help to measure the research data and also help to
implement the data in an appropriate way. Through research instrument, researcher can use
various instruments to gather the research data. These tools and techniques are interview
methods, questionnaire, observation methods, telephonic interview, online and offline survey
etc. to carry out the present research, frequency distribution analysis method used and
researcher consider questionnaire to collect the data from the targeted population.
Time Horizon
It is important to organise and process research in a specific time period so that
researcher can easily maintain all the research process activities on a given time period. There
are two factors which are essential for the time horizon these are cross- sectional method and
longitudinal method. Both methods are playing an essential role to compete the process of
research on time. To carry out the present research, cross- sectional research method utilized
because it is depend upon the present time situation and aid to finish research study on the
specific time.
Sampling Techniques
Sampling is a technical method that help to select the individual and the group of people
so that researcher can consider the statistical inferences and also estimate the characteristics of
the entire population (Soyiri and Latukha, 2018).Two types of sampling methods involved to
analyse the targeted population. These are probability sampling and non- probability sampling
techniques. To carry out this research, probability sampling techniques is considered. The
description to select this techniques instead of non- probability sampling are given below - Probability Sampling Techniques- This techniques will follow few criteria and select
the respondents randomly from the targeted population. This technique is provide the
equal opportunity to each and every respondents.

 Non- Probability Sampling Techniques - In this technique, the selection process is not
fixed and researcher target the population randomly and this technique is not predefined
and fixed so it is not provide the equal opportunity to the respondents.
To carry out this present research, probability sampling is used because it help to
measure the large number of respondents and take minimum time. This techniques is very
suitable to select the respondents in an appropriate way. Over all 30 respondents considered for
this research study.
DATA ANALYSIS & INTERPRETATION
To analyse the data, researcher used questionnaire methods so that researcher can
analyse and implementing all the appropriate information to get the appropriate outcome.
Questionnaire is like a research instrument that associate various questions which are asked by
the researcher to find out the suitable conclusion. The description of close ended questions are
given below-
 To understand the aspect of Talent Management for the welfare of the organisation.
 To determine the useful practices of Talent Management for the overall development of
the employees of Savoy Hotel.
 To analyze the various issues which can experience by the organization due to lack of
talent management practices.
Questionnaire
Name
Age
Gender
Q 1) Do you aware the concept of Talent Management ?
a) Yes
b) No
Q2) Do you agree that talent management is necessary for the welfare of the organisation?
a) Yes
b) No

Q3) According to you, talent management can affect the performance and productivity of
employees?
a) Positively
b) Negatively
Q4) In your point of view, what is the main benefit to use talent management practices ?
a) Retain Top Talent
b)Employees Development
c) Improve employees engagement
d) Increase Employee Experience
Q5) Do you agree that talent management strategies are helpful to increase the employees
participation in organisation for longer time ?
a) Yes
b) No
Q6) Which is the most useful practices of talent management which can help in overall
development of employees ?
a) Fix Clear Expectations
b) Constant Performance Appraisals
c) Professional Development Opportunities
d) Improve Talent with Analytics
Q7) Which one is the most useful talent management application that can be use by the
Savoy Hotel to attract the talented & potential employees?
a) Talent Identification
b) Talent acquisition
c) Talent Classification
d) Talent Development
Q8) What is the main issue faced by the Savoy Hotel due to lack of talent management
practices ?
a) Tightening Talent Market
b)Lack of the leadership
c) Increased Employee Turnover

Q 1) Do you aware the concept of Talent
Management ?
Frequency
a) Yes 22
b) No 8
22
8
a) Yes
b) No
Interpretation – According to this study it can be analysed that over all 22 respondents out of
30, responded that they are aware about the concept of talent management. Only 8 employees of
the savoy hotel responded that they do not have any understanding about talent management.
Q2) Do you agree that talent management is
necessary for the welfare of the
organisation?
Frequency
a) Yes 23

b) No 7
23
7
a) Yes
b) No
Interpretation – It is found from this study that talent management is necessary of the welfare
and development of the organisation. Most of the employees responded that they agreed and
also support the talent management practices. Out of 30 respondents , only 7 employees
disagreed with this.
Q3) According to you, talent management
can affect the performance and productivity
of employees?
Frequency
a) Positively 25
b) Negatively 5

25
5
a) Positively
b) Negatively
Interpretation – On the basis of this research, it is determined that talent management can
give positive impact on the performance and productivity of the employees so that they can
easily develop their performance level. 25 employees responded that talent management affect
positively and 5 respondents responded that talent management affect negatively.
Q4) In your point of view, what is the main
benefit to use talent management practices ?
Frequency
a) Retain Top Talent 11
b) Employees Development 8
c) Improve employees engagement 6
d) Increase Employee Experience 5

11
8
6
5
a) Retain Top Talent
b) Employees
Development
c) Improve employees
engagement
d) Increase Employee
Experience
Interpretation – According to this research, it is identified that retain top employees is the
main benefit to use talent management practices. 11 employees are in favour of retain top
employees and 8 employees responded that employee development is the main benefit of the
talent management.
Q5) Do you agree that talent management
strategies are helpful to increase the
employees participation in organisation for
longer time ?
Frequency
a) Yes 24
b) No 6

24
6
a) Yes
b) No
Interpretation – This research found that talent management helpful not increase the
participation of employees in an organisation. Over all 24 employees responded that talent
management engage the employees so that they can give their more participation for the longer
period of time.
Q6) Which is the most useful practices of
talent management which can help in
overall development of employees ?
Frequency
a) Fix Clear Expectations 8
b) Constant Performance Appraisals 9
c) Professional Development Opportunities 10
d) Improve Talent with Analytics 3

8
9
10
3
a) Fix Clear Expectations
b) Constant Performance
Appraisals
c) Professional
Development
Opportunities
d) Improve Talent with
Analytics
Interpretation – According to this research it is analysed that with the help of talent
management, employees can take more professional development opportunities. 10 employees
responded that they can receive more opportunities which will boost their career and 9
employees responded that regular performance appraisal is the best useful practice of talent
management.
Q7) Which one is the most useful talent
management application that can be use by
the Savoy Hotel to attract the talented &
potential employees?
Frequency
a) Talent Identification 11
b) Talent acquisition 7
c) Talent Classification 6
d) Talent Development 6

11
7
6
6
a) Talent Identification
b) Talent acquisition
c) Talent Classification
d) Talent Development
Interpretation – on the basis of this survey it is identified that talent identification is
considered the most useful application that specially used by the savoy hotel so that the
manager of the hotel easily identify the right talent. 11 employees responded that they are
agreed with the talent identification] and 7 employees responded that talent acquisition is the
main application of the talent management.
Q8) What is the main issue faced by the
Savoy Hotel due to lack of talent
management practices ?
Frequency
a) Tightening Talent Market 8
b)Lack of the leadership 10
c) Increased Employee Turnover 12

8
10
12 a) Tightening Talent
Market
b)Lack of the
leadership
c) Increased Employee
Turnover
Interpretation – According to this research it can be said that due to lack of talent
management practices, savoy hotel experienced the high turnover rate of employees. 12
respondent's responded that lack of talent management practices lead the turnover of employees
and 10 employees responded that lack of leadership is the main issues that Savoy hotel can
faced if they will not perform talent management practices..
REFLECTION
To conduct this research, I have perceive various knowledge and skills which are
required for this research. I also used my knowledge in the analysis and implementation part.
My communication skills are very good so I used this skills to deal with the targeted population
and I also received positive response from each and every respondent's. I leant many things like
how to continence people and how to influence them. From this research I learnt the decision
making skills. I am very glad that I found this amazing opportunity to do the research in this
topic and I am also looking forward to do the further research on this topic and also I want to
do research in other areas so that I can give some contribution for the development of society.
RECOMMENDATION
There are few recommendation considered on the basis of this research which are given
below -
 It is recommended that Savoy hotel need to do some regular practices of talent
management so that hotel can improve the efficiency of their staff members.

 Savoy hotel should convey that HR manager need to follow proper guidelines of the
talent management so that they can hire high talented employees so that they can retain
longer duration.
 It is also recommended that Savoy hotel should focus on the talent management
strategies so that hotel can evolve the productivity all department of hotel so that they
can easily engage with the guests and employees.
CONCLUSION
To summarised this research report it can be concluded that the importance of talent
management is taking the massive place in the organisation. This research found that talent
management is the essential for the development of organisation and the practices of talent
management can improve the overall performance and productivity of the employees. This
research also identified that talent management is helpful in the development of employees.
Through regular practices of talent management, employees can get more professional
development opportunities. This report identified that lack of leadership and employee turnover
are the main issues that organisation can face.

REFERENCES
Books and Journals
Béraud, M., Drajac, C. and Thomas, M., 2020. Talent management after an acquisition: a case
study of Roche and Genente. Strategic HR Review.
Bhatia, R. and Baruah, P., 2020. Exclusive talent management and its consequences: a review of
literature. Asian Journal of Business Ethics, 9(2), pp.193-209.
Chung, K.L. and D’Annunzio-Green, N., 2018. Talent management practices in small-and
medium-sized enterprises in the hospitality sector. Worldwide Hospitality and Tourism
Themes.
Gupta, V., 2019. Talent management dimensions and their relationship with retention of
Generation-Y employees in the hospitality industry. International Journal of
Contemporary Hospitality Management.
Karas, E., 2017. Talent management in organizations. Calitatea, 18(S1), p.288.
Khoreva, V., Vaiman, V. and Van Zalk, M., 2017. Talent management practice effectiveness:
investigating employee perspective. Employee Relations.
Kwei-Narh, P.A., 2019, September. Talent management: how evaluation of psychological
contract predict proactive impression management tactics when talent management
practices are not explicit. In 5TH BIENNIAL CONFERENCE-Nigeria 2020.
Latukha, M.O., 2018. Can talent management practices be considered as a basis for sustainable
competitive advantages in emerging‐market firms? Evidence from Russia. Thunderbird
International Business Review, 60(1), pp.69-87.
Lightheart, D. and Rezania, D., 2018, July. Exploratory study of talent management and
information technology in Canadian nonprofit sector. In Academy of Management
Proceedings(Vol. 2018, No. 1, p. 13488). Briarcliff Manor, NY 10510: Academy of
Management.
Pessima, J.D. and Dietz, B., 2019. Global Talent Management. The Wiley Handbook of Global
Workplace Learning, pp.155-170.
Saadat, V. and Eskandari, Z., 2016. Talent management: The great challenge of leading
organizations. International Journal of Organizational Leadership, 5, pp.103-109
Shakibaei, Z., 2020. Identifying Challenges in Talent Management in the Public Educational
System. Iranian journal of educational sociology, 3(4), pp.51-60.
Soyiri, J.N. and Latukha, M.O., 2018. From expatriation to global migration: The role of talent
management practices in talent mobility to Ghana. In GSOM EMERGING MARKETS
CONFERENCE 2018 (pp. 313-315).