BTEC Business Unit 11: Talent Management Research Project

This research project investigates effective talent management strategies within organizations, with a specific focus on Marks & Spencer. The project begins with an introduction outlining the research aim, objectives, and questions, followed by a literature review that explores the concept of talent management and various strategies. The methodology section details the research philosophy, approach, strategy, and data collection methods, including a questionnaire used to gather primary data. The data analysis and interpretation section presents the findings from the survey, highlighting key themes such as awareness of talent management, benefits of talent management, and the impact of talent management strategies. The project concludes with a reflection on the research process, recommendations for alternative methodologies, and a discussion of the implications of the findings. The project also includes appendices with supporting documents like the research proposal form and the research ethics approval form. This research project provides a comprehensive analysis of talent management, offering valuable insights into its practical application and impact on organizational performance.

Research Project
Table of Content
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TOPIC – “Effective talent management strategies for successful organizations”...........................4
INTRODUCTION...........................................................................................................................4
Background of research..........................................................................................................4
Research Aim.........................................................................................................................4
Research Objectives...............................................................................................................4
Research Questions................................................................................................................4
Significance of research.........................................................................................................5
LITERATURE REVIEW................................................................................................................5
Concept of talent management in relation to Marks & Spencer............................................5
Different talent management strategies that can be employed at different levels..................5
Impact of employing talent management strategies to improve organisational performance at
Marks & Spencer....................................................................................................................5
RESEARCH METHODOLODY.....................................................................................................6
DATA ANALYSIS AND INTERPRETATIONS...........................................................................9
Data Analysis..........................................................................................................................9
Data Interpretation................................................................................................................11
REFLECTION & RECOMMENDATION FOR ALTERNATIVE RESEARCH
METHODOLOGY........................................................................................................................17
CONCLUSION..............................................................................................................................18
RECOMMENDATIONS...............................................................................................................18
REFERENCES..............................................................................................................................19
APPENDIX....................................................................................................................................20
ANNEXURE “A”:.........................................................................................................................20
Research Proposal Form.......................................................................................................20
REFERENCES..............................................................................................................................22
ANNEXURE “B”..........................................................................................................................24
Research Ethics approval form.............................................................................................24
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TOPIC – “Effective talent management strategies for successful
organizations”
INTRODUCTION
Background of research
Talent management can be stated as a continuous process within the organisation that
includes attracting and retaining employees with high quality, developing their knowledge base
and skills and constantly motivating them so that performance of company can be enhance. It is
very important for each organisation to ensure effective talent management process in the
company so that high quality talent can be retain. Marks and Spencer is one among the well-
known companies which was established in 1884 and its headquarters is located in London. The
company adopts effective talent management strategies in order to retain talent. This report aims
to analyse different strategies related to talent management and its influence on organisational
performance.
Research Aim
The main aim in relation to this particular study is "To assess different strategies associated
with talent management and its impact on organisational performance. A case study on Marks &
Spencer."
Research Objectives
The key objectives in relation to this specific study are provided below:
1. To analyse the talent management concept on Marks & Spencer.
2. To determine different talent management strategies that can be employed at different levels.
3. To assess the impact of employing talent management strategies to improve organisational
performance at Marks & Spencer.
Research Questions
The research questions associated with this investigation are as follows:
1. What is the concept of talent management in relation to Marks & Spencer?
2. Which can be the different talent management strategies that can be employed at different
levels?
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3. What is the impact of employing talent management strategies to improve organisational
performance at Marks & Spencer?
Significance of research
This study aims to assess different strategies associated with talent management and its
impact on organisational performance. It is significant to conduct study on the topic "effective
talent management strategies for successful organisations" as it helps researcher in analysing
talent management concept on Marks and Spencer and determining talent management strategies
which can be employ at different levels. Apart from this, study also help in assessing the
influence of employing talent management strategies to enhance performance of organisation at
Marks and Spencer. This study helps in improving the performance of company as well as also
help researcher in improving the knowledge.
LITERATURE REVIEW
Concept of talent management in relation to Marks & Spencer
As per the opinion of Krishnan, and Scullion, (2017), Talent management is stated as a
strategic process of hiring right talent on board as well as assisting them to grow to their optimal
capabilities by keeping objectives of company in mind. It enables the managers of Marks and
Spencer to retain top most talent in the organisation. Talent management helps in improving the
effectiveness and productivity of organisation and leads it towards success.
Different talent management strategies that can be employed at different levels
As per the view point of Sheehan, Grant, and Garavan, (2018), Different talent
management strategies are available that will help Organisation in managing talent effectively
within the company. Some of these strategies are provided below:
1. Person organisation fit
2. Reward and recognition right
3. Continuous development and improvement opportunities
4. Detailed job descriptions
Impact of employing talent management strategies to improve organisational performance at
Marks & Spencer
Application of different talent management strategies will help organisations in improving
its performance. It impacts positively within the organisation as it helps in improving the
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performance of employees which in turn improve the performance of organisation. By the
assistance of effective talent management, an organisation is able to gain competitive advantage
in market and attaining high growth and sustainability.
RESEARCH METHODOLODY
Research philosophy – The philosophies use in research study includes positivism and
interpretivism. Among these, Positivism research philosophy will consider by investigator in this
particular research study as its reliability and representatives is virtuous that help investigator in
drawing accurate outcomes.
Research approach - Deductive and inductive are the 2 approaches of research study among
which Deductive research approach is selected by investigator in this investigation as it is
grounded on quantitative research method and allow researcher to draw reliable outcomes of
study.
Research strategy - Case study, experimental research, quantitative survey method,
interview method, systematic literature review etc. are the different research strategies which can
be utilised by researcher in performing investigation. In this study, researcher make use of
quantitative survey method so that numerical information is gathered which is more accurate and
help in drawing reliable outcomes. Questionnaire tool is used to gather the data.
Time horizons – In order to show the time duration of each activity in the study, Gantt
chart is provided below:
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Data collection and analysis - There are two methods which researchers used widely in
order to collect data. These methods include primary and secondary method of collecting data. In
primary method, first time data is collected and in secondary method, the data which is already
collected before by someone else is gathered by using books, journals etc. In this study, both
methods are used for collecting data so that huge amount of information can be gathered and
valid outcomes can be drawn. The questionnaire for collecting primary data is provided below:
Questionnaire
Name -
Address -
Email -
Age -
Q 1) Do you have any awareness of the talent management concept in Marks & Spencer?
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a) Yes
b) No
Q 2) Which can be the key benefit that Marks and Spencer get by managing talent in
company?
a) Allow succession planning
b) Improved employee engagement
c) Timely availability of resources
d) Enable multi skill building
e) All of the above
Q 3) Which talent management strategy can be employ by the manager or leader of
Marks & Spencer at different levels?
a) Right rewards and recognition
b) Person organisation fit
c) Detailed job descriptions
d) Continuous development and growth opportunities
e) All of the above
Q 4) According to your perceptions, how effective is the Marks & Spencer’s talent
management procedure in enhancing organisational effectiveness?
a) Highly effective
b) Effective
c) Neither effective nor ineffective
d) Ineffective
e) Highly ineffective
Q 5) What is the impact of procedure of talent management on the profitability and
performance of Marks & Spencer in market?
a) Positive impact
b) Negative impact
c) No impact
Q 6) Which one is the main challenge facing by human resource manager of Marks &
Spencer in talent management?
a) Increased employee turnover
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b) Tightening talent market
c) Unappealing company culture
d) Lack of leadership
Q 7) As per your perception, what is the link or relationship exist between employee
retention rate and organisational effectiveness?
a) Direct relationship
b) Indirect relationship
c) No relationship
Q 8) Recommend other suitable strategy that aids company in retaining talent in
organisation for long term and improving its productivity
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Sampling – Sampling is the procedure of collecting sample size from large population. It
can be done in two ways by using probability method or non-probability method. This study
makes use of probability sampling method where simple random sampling is used to select
sample size. This assist in eliminating biasness while selecting sample. The sample size of 30
respondents is selected in this particular study who are employees of company.
Cost access and ethical consideration – In relation to this current study, the estimated cost
is near around 400 pounds which involves cost of data collection, transportation cost, internet
cost, and other costs. The researcher ensure that the data cannot be accessible to others in order
to maintain the authenticity, validity and reliability of facts. In addition to this, for mitigating
ethical consideration implication, BERA code of ethics and data protection act is executed.
DATA ANALYSIS AND INTERPRETATIONS
Data Analysis
Q 1) Do you have any awareness of the talent management concept in
Marks & Spencer?
Frequency
a) Yes 28
b) No 2
Q 2) Which can be the key benefit that Marks and Spencer get by
managing talent in company?
Frequency
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a) Allow succession planning 6
b) Improved employee engagement 5
c) Timely availability of resources 6
d) Enable multi skill building 6
e) All of the above 7
Q 3) Which talent management strategy can be employ by the
manager or leader of Marks & Spencer at different levels?
Frequency
a) Right rewards and recognition 6
b) Person organisation fit 5
c) Detailed job descriptions 6
d) Continuous development and growth opportunities 6
e) All of the above 7
Q 4) According to your perceptions, how effective is the Marks &
Spencer’s talent management procedure in enhancing organisational
effectiveness?
Frequency
a) Highly effective 12
b) Effective 13
c) Neither effective nor ineffective 2
d) Ineffective 2
e) Highly ineffective 1
Q 5) What is the impact of procedure of talent management on the
profitability and performance of Marks & Spencer in market?
Frequency
a) Positive impact 25
b) Negative impact 3
c) No impact 2
Q 6) Which one is the main challenge facing by human resource
manager of Marks & Spencer in talent management?
Frequency
a) Increased employee turnover 7
b) Tightening talent market 8
c) Unappealing company culture 7
d) Lack of leadership 8
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Q 7) As per your perception, what is the link or relationship exist
between employee retention rate and organisational effectiveness?
Frequency
a) Direct relationship 20
b) Indirect relationship 8
c) No relationship 2
Q 8) Recommend other suitable strategy that aids company in retaining talent in
organisation for long term and improving its productivity
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Data Interpretation
Theme 1: Awareness of the talent management concept in Marks & Spencer
Q 1) Do you have any awareness of the talent management concept in
Marks & Spencer?
Frequency
a) Yes 28
b) No 2
a) Yes b) No
0
5
10
15
20
25
30
28
2
Frequency
Interpretation: According to the above chart, it can be interpreted that out of 30
respondents, 28 respondents said that they have awareness of talent management concept in
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Marks and Spencer and remaining two respondents said that they have no awareness about the
concept.
Theme 2: Key benefit that Marks and Spencer get by managing talent in company
Q 2) Which can be the key benefit that Marks and Spencer get by
managing talent in company?
Frequency
a) Allow succession planning 6
b) Improved employee engagement 5
c) Timely availability of resources 6
d) Enable multi skill building 6
e) All of the above 7
a) Allow
succession
planning
b) Improved
employee
engagement
c) Timely
availability of
resources
d) Enable multi
skill building e) All of the
above
0
1
2
3
4
5
6
7 6
5
6 6
7
Frequency
Interpretation: The above chart shows that out of 30 respondents, 6 respondents said that
succession planning main benefit of talent management that Marks and Spencer get, five
respondents said that improved employee engagement is the benefit, according to six
respondents timely availability of resources is main benefit, six respondents said that it enable
multi skill building is a benefit and according to remaining seven respondents, all the above
mentioned are benefits of talent management get by Marks and Spencer.
Theme 3: Talent management strategy that can be employ by the manager or leader of Marks
& Spencer at different levels
Q 3) Which talent management strategy can be employ by the Frequency
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