Factors Influencing Teamwork at Block and Quale (B&Q), UK

This report examines teamwork development and effectiveness within Block and Quale (B&Q), UK. It begins by defining teams, their structures (formal and informal), and the factors influencing team effectiveness. The report delves into the application of Belbin's theory, outlining the nine team roles and how they are utilized at B&Q. It also covers the stages of team development according to Tuckman's model: forming, storming, norming, and performing, providing real-world examples from B&Q. Furthermore, the report analyzes factors that promote or inhibit effective teamwork, such as group norms and cohesiveness. Finally, it explores the impact of technology on team functioning, including improved communication and the formation of virtual teams. The conclusion highlights the importance of teamwork and the positive influence of technology on team performance.

SECTION 2
Understand mechanism for developing effective
teamwork in organizations

INTRODUCTION
Team work and group building plays crucial role
 The current presentation will cover the team building
and effectiveness formed at Block and Quale (B&Q),
UK.
 Various factors that promote or inhibit development of
teamwork at B&Q.
 Impact of technology on team functioning atB&Q.

ABOUT TEAM AND TEAM STRUCTURE
TEAM
Group of two or more people
Mutually responsible for achieving common goal
Perceived themselves as a social entity
EFFECTIVENESS OF TEAM
Capacity of a group on collective basis
Share responsibility to do work
Members are independent to do group cohesiveness
TEAM STRUCTURE
To carry out roles and responsibilities
To provide solution for work to be carried out.

Group
 Formal group – Made for carrying out task in company. It
is made to achieve organizational goals like sales targets,
handling consumer queries etc.
 Informal group -Formed between friends working in
company. Meant to carry bout leisure activities and
maintain a good work environment in B and Q

Purpose of teams
Team in B and Q are there to achieve varied purpose
 To meet objectives of company like achieving target sales
in marketing department of B and Q
 Sharing risky work like handing problematic towards faced
by B and Q

Team roles – Belbins theory

Application of Belbin's Theory at B&Q
B&Q use application of Belbin theory for team building.
On the basis of nine roles defined by this theory, working
roles and responsibilities are assigned at B&Q as:
Coordinator works to provide resources for doing group
work.
Resource investigator explores new opportunities and ideas
to carry out team work.
Team worker possess the strength to implement thought
and plans into actions

CONT..
 Monitor evaluator at B&Q reviews the work in a
team.
Specialist is there to carry out specialized work on
a technology being worked within B and Q
Plant is the one who sole problems in an
unconventional manner within B and Q.

Implementer
Works majorly in finance department of B and Q. He works
in an organized manner and makes prediction about
financial situation of company.
Shaper
He has lot of energy and is best fit for doing challenging
roles within B and Q. He is usually found in sales and
marketing department.
Completer
He is trustworthy member of B and Q who could be trusted
for meeting deadlines during work load in B and Q

Stages in team development - Tuchman
Team may be required to formed during new financial year
when yearly budget for B and Q is to be formed.
Forming
The members of Finance department will meet each other and
discuss the objective of working. They will behave
independently but would be uninformed of the issues and
objectives of the team. Senior finance employees will model
appropriate behavior. Here the aim of team forming is to
work on the financial budget of B and Q

Storming
The finance team will form opinions about the character and
integrity of the other members. Disagreements and
personality clashes are likely to occur during this stage.
This must be resolved before team work is properly carry
out with respect to working on budget.
Norming
The financial team members removed disagreements and
personality clashes which leads to co-operation. They get
aware about common goal which is to prepare financial
budget. All employees start taking the responsibility and
accept others as they are.

Performing
The members of this team focus on achieving common goals
and give there best possible efforts in formation of budget.
The new members start working without supervision.