Effective Teamwork and Communication: A Business Meeting Analysis
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Report
AI Summary
This report delves into the crucial role of effective teamwork and communication in fostering a positive working environment within a business context. It focuses on a case study involving Lamberg and a team of seven, highlighting the importance of communication in business meetings and its impact on team dynamics. The report explores various communication models, including the Shannon and Weaver model, Berlo’s model, and Schramm’s interactive model, analyzing their strengths and weaknesses. Furthermore, it identifies and discusses common communication barriers such as emotions, information overload, defensiveness, language differences, and cultural disparities. The report proposes practical solutions to overcome these barriers, such as utilizing feedback, simplifying language, and practicing active listening. Finally, it outlines different methods of communication, including oral and written communication, and their respective advantages and disadvantages, offering strategies for improved communication effectiveness. The report concludes with a comprehensive overview of the key findings and recommendations for enhancing teamwork and communication within organizations.

Effective team working and
communication
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communication
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Table of Contents
INTRODUTION..............................................................................................................................3
MAIN BODY..................................................................................................................................3
Importance of effective communication for business meetings..................................................3
Explaining models of communication.........................................................................................4
Discuss problems of communication from case study................................................................6
Solution for overcome problems.................................................................................................7
Discuss methods of communication............................................................................................8
CONCLUISON................................................................................................................................9
REFERENCES..............................................................................................................................10
2
INTRODUTION..............................................................................................................................3
MAIN BODY..................................................................................................................................3
Importance of effective communication for business meetings..................................................3
Explaining models of communication.........................................................................................4
Discuss problems of communication from case study................................................................6
Solution for overcome problems.................................................................................................7
Discuss methods of communication............................................................................................8
CONCLUISON................................................................................................................................9
REFERENCES..............................................................................................................................10
2

INTRODUTION
Effective team working and communication is helping a business for maintaining positive
working environment. Effective communication permeates throughout all the areas of business
and its operation because positive workplace means that happier employees are interacting with
the public and with the customers. The report is based on Lamberg tea of seven having the
responsibility to the work closely within Salberg Company. The report will includes importance
of effective communication for business meetings. This will discuss any of three model of
communication and for suitable for effective communication. This will also identify problems on
communication process. Report will analysis some tips for overcome communication problems
as well as discuss methods of communication.
MAIN BODY
Importance of effective communication for business meetings.
Effective communication is very important and effective p[art of business meetings.
Since meeting offers great opportunity for employee from the different aspects of company to
garb together to reinforce strategies, some of the business ideas as well as success. Strong
communication from managers which are enables them for better instruct as well as inform their
employees on the tasks, goals and general performance of expectation. Here is includes some
importance of effective communication are as follows:
Build good team: effective communication is creating a good team because leaders are
encouraging employees to achieve the common goals (Importance of effective
communication, 2019). With the help of open communication both the oral and written
employees able to know about their responsibility and build positive team for working at
meeting.
Encourage feedback: with the help of effective communication, people at the workplace
feel more confident at talking with the each other as well as giving best opportunity to
express their ideas about the operations to management.
Boost customer relationship: this effective importance of effective communication
which is help to make effective and valuable meeting as well as communicating with
effectively.
3
Effective team working and communication is helping a business for maintaining positive
working environment. Effective communication permeates throughout all the areas of business
and its operation because positive workplace means that happier employees are interacting with
the public and with the customers. The report is based on Lamberg tea of seven having the
responsibility to the work closely within Salberg Company. The report will includes importance
of effective communication for business meetings. This will discuss any of three model of
communication and for suitable for effective communication. This will also identify problems on
communication process. Report will analysis some tips for overcome communication problems
as well as discuss methods of communication.
MAIN BODY
Importance of effective communication for business meetings.
Effective communication is very important and effective p[art of business meetings.
Since meeting offers great opportunity for employee from the different aspects of company to
garb together to reinforce strategies, some of the business ideas as well as success. Strong
communication from managers which are enables them for better instruct as well as inform their
employees on the tasks, goals and general performance of expectation. Here is includes some
importance of effective communication are as follows:
Build good team: effective communication is creating a good team because leaders are
encouraging employees to achieve the common goals (Importance of effective
communication, 2019). With the help of open communication both the oral and written
employees able to know about their responsibility and build positive team for working at
meeting.
Encourage feedback: with the help of effective communication, people at the workplace
feel more confident at talking with the each other as well as giving best opportunity to
express their ideas about the operations to management.
Boost customer relationship: this effective importance of effective communication
which is help to make effective and valuable meeting as well as communicating with
effectively.
3
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Helps to enforce rules; this is the every sets of policies and regulations which should be
followed for the entire organization for success (Bolsen and Shapiro, 2018). However, if
employer communicates effectively with another employees and staff members than each
employee have proper knowledge of rules and regulations.
Those are the effective and valuable importance of effective communication. That is help to
make better communication at meeting place.
Explaining models of communication.
In this section, is discussing about models of communication which are help to improve
communication process within the company in effective manner. Those models of
communications are as follows:
Shannon and Weaver model of communication:
This is the best communication model is argues that communication is broken down into
6 concepts: sender, encoder, channel, noise, decoder and receiver. With the help of this, technical
communication is improved at the different field.
Information sources (sender): sender is the person who makes messages, select channels
and send messages to others. In the case study, sender is Lamberg who trying to
conveying their messages to others.
Encoder (transmitter): that is machine which is convert messages to the single or binary
data. Encoder is video conferencing through social media apps.
Chanel: this is the medium which is used for send messages (Shannon and Weaver model
of communication, 2018). Channel is internet and Wi-Fi connection.
Decoder (receiver): this is the machine used to convert signals into the messages or
receive translate messages from signals. Mobile apps and conferences through sky apps.
Receiver (destination): this is the person who gets messages or the place from where
messages must reach. They are providing feedback to messages. Receivers are Israeli and
American colleagues.
Noise sources: this considers all those factors like environment, people etc. missing voice
due to the language and culture differentiation and some of the colleagues are used non
verbal signs for communicate.
Sender is encoding the messages or sends to receivers by using technology channels like
telephone and e-mails. Sender is convert message into the code and tries understanding by
4
followed for the entire organization for success (Bolsen and Shapiro, 2018). However, if
employer communicates effectively with another employees and staff members than each
employee have proper knowledge of rules and regulations.
Those are the effective and valuable importance of effective communication. That is help to
make better communication at meeting place.
Explaining models of communication.
In this section, is discussing about models of communication which are help to improve
communication process within the company in effective manner. Those models of
communications are as follows:
Shannon and Weaver model of communication:
This is the best communication model is argues that communication is broken down into
6 concepts: sender, encoder, channel, noise, decoder and receiver. With the help of this, technical
communication is improved at the different field.
Information sources (sender): sender is the person who makes messages, select channels
and send messages to others. In the case study, sender is Lamberg who trying to
conveying their messages to others.
Encoder (transmitter): that is machine which is convert messages to the single or binary
data. Encoder is video conferencing through social media apps.
Chanel: this is the medium which is used for send messages (Shannon and Weaver model
of communication, 2018). Channel is internet and Wi-Fi connection.
Decoder (receiver): this is the machine used to convert signals into the messages or
receive translate messages from signals. Mobile apps and conferences through sky apps.
Receiver (destination): this is the person who gets messages or the place from where
messages must reach. They are providing feedback to messages. Receivers are Israeli and
American colleagues.
Noise sources: this considers all those factors like environment, people etc. missing voice
due to the language and culture differentiation and some of the colleagues are used non
verbal signs for communicate.
Sender is encoding the messages or sends to receivers by using technology channels like
telephone and e-mails. Sender is convert message into the code and tries understanding by
4
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machine. Here, brain might be senders, mouth rights to encoder in particular language, air are
channels and another person ear is receptor and his brain might be decoder as well as receiver
(Ejohwomu, Oshodi and Lam, 2017). For example: in this Lamberg is able to send message
through phone to their worker about the meetings happenings about brand promotion. This
creates benefits for company is communicate effectively by eradicate noise issues.
Berlo’s model of communication:
This model has great focus on encoding and decoding which is happens before the sender
sends messages before the receivers receive massages. This is mainly considered with four
elements such as sources, messages, channels and receivers.
Sender is the sources of messages. That source sends messages to receiver by considering
the effective communication skills, attitude, knowledge, social systems, and culture. In
that Lemberg have great chance to send messages to others (Berlo’s SMCR model,
2018). As per the case study, Lamberg is the sender.
Message is the substance which is being sent by sender to receivers. This might be in
form of voice, audio, text and other media sources. This considers with content, elements,
treatment, structure and code. The main message which is conveying by Lamberg is to
develop discipline to back up their intuition with hard data and expenses.
Channel is the medium of sources which is send messages through the mass
communication like technical machines telephones, internet. In the case Study Company
uses channel which is the video conferencing through social media apps.
Receiver is the person get messages sent in the process. This is the model which believes
about the thinking patterns and all other factors mentioned in messages. Receiver in case
study is Iraeli and American Colleagues.
This can create some problems for Lemberg such as there is not have any concept of feedback,
not concept of noise having some kind of barriers in communication process.
Schramm’s interactive model:
This is model which is the best communication principle. The principle stated that
increase in demand for consumer goods leads to a rise in demand for the capital goods like the
production, which is essential in the production process. This considers those aspects which are
described are as follows:
Encoder does encoding the messages. Here is encoder is Lamberg.
5
channels and another person ear is receptor and his brain might be decoder as well as receiver
(Ejohwomu, Oshodi and Lam, 2017). For example: in this Lamberg is able to send message
through phone to their worker about the meetings happenings about brand promotion. This
creates benefits for company is communicate effectively by eradicate noise issues.
Berlo’s model of communication:
This model has great focus on encoding and decoding which is happens before the sender
sends messages before the receivers receive massages. This is mainly considered with four
elements such as sources, messages, channels and receivers.
Sender is the sources of messages. That source sends messages to receiver by considering
the effective communication skills, attitude, knowledge, social systems, and culture. In
that Lemberg have great chance to send messages to others (Berlo’s SMCR model,
2018). As per the case study, Lamberg is the sender.
Message is the substance which is being sent by sender to receivers. This might be in
form of voice, audio, text and other media sources. This considers with content, elements,
treatment, structure and code. The main message which is conveying by Lamberg is to
develop discipline to back up their intuition with hard data and expenses.
Channel is the medium of sources which is send messages through the mass
communication like technical machines telephones, internet. In the case Study Company
uses channel which is the video conferencing through social media apps.
Receiver is the person get messages sent in the process. This is the model which believes
about the thinking patterns and all other factors mentioned in messages. Receiver in case
study is Iraeli and American Colleagues.
This can create some problems for Lemberg such as there is not have any concept of feedback,
not concept of noise having some kind of barriers in communication process.
Schramm’s interactive model:
This is model which is the best communication principle. The principle stated that
increase in demand for consumer goods leads to a rise in demand for the capital goods like the
production, which is essential in the production process. This considers those aspects which are
described are as follows:
Encoder does encoding the messages. Here is encoder is Lamberg.
5

Decoders are receiving messages (Schramm model of communication, 2018).
Communicate through video conferencing their, they used verbal and non verbal
communication way.
Interpreter is trying to understand or interpret messages. Israeli and American
colleagues.
This creates most of the advantages for company like it is shows redundancy is an essential part
as well as assume communications to be circular in the nature. With the help of this, Lemberg is
help to creates more effectiveness for business. Through that Lemberg is able to communicate
effectively into the meetings.
Discuss problems of communication from case study.
As per that case study, there is include some of the barriers of communication which are
creates issues and problems for Lemberg at the time of meetings. Those barriers of
communication are as follows:
Emotions:
Emotion is the barriers of communication which is can be analysed through case study.
Most of the time, Sender (Lamberg) send messages to receiver (Israeli and American colleagues)
and receiver feels when a message is received to influences people interprets. The extreme
emotions are most likely to the hinder for effective communication (Eyre, 2016). At that,
receiver not gets proper information with peoples and emotions are affecting to business and
effective communication.
Information overloaded:
As per the case study, that is also the barriers of effective communication because extra
information created problems for company. In that Lamberg is gives extra information to their
colleagues which is create issues for business. Information overloaded is when information
exceeds our processing capacity. In that, employees are frequently complains of information
overloaded. This can creates more effectiveness for business as well as for meeting. By getting
overloaded information employees are confused between rights and wrong or tell to others
without any understanding criteria.
Defensiveness:
This is also the barriers of communication which defined as a somewhat hostile,
emotional state which is the cause’s people to either partially as well as totally rejected incoming
6
Communicate through video conferencing their, they used verbal and non verbal
communication way.
Interpreter is trying to understand or interpret messages. Israeli and American
colleagues.
This creates most of the advantages for company like it is shows redundancy is an essential part
as well as assume communications to be circular in the nature. With the help of this, Lemberg is
help to creates more effectiveness for business. Through that Lemberg is able to communicate
effectively into the meetings.
Discuss problems of communication from case study.
As per that case study, there is include some of the barriers of communication which are
creates issues and problems for Lemberg at the time of meetings. Those barriers of
communication are as follows:
Emotions:
Emotion is the barriers of communication which is can be analysed through case study.
Most of the time, Sender (Lamberg) send messages to receiver (Israeli and American colleagues)
and receiver feels when a message is received to influences people interprets. The extreme
emotions are most likely to the hinder for effective communication (Eyre, 2016). At that,
receiver not gets proper information with peoples and emotions are affecting to business and
effective communication.
Information overloaded:
As per the case study, that is also the barriers of effective communication because extra
information created problems for company. In that Lamberg is gives extra information to their
colleagues which is create issues for business. Information overloaded is when information
exceeds our processing capacity. In that, employees are frequently complains of information
overloaded. This can creates more effectiveness for business as well as for meeting. By getting
overloaded information employees are confused between rights and wrong or tell to others
without any understanding criteria.
Defensiveness:
This is also the barriers of communication which defined as a somewhat hostile,
emotional state which is the cause’s people to either partially as well as totally rejected incoming
6
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messages. As per that case study, at the time of meeting most of the employees feel not well due
to fear which is tend to react in ways hinder effective communication and reduce ability to
achieve mutual understanding (Hänninen and Karjaluoto, 2017). This is considers with verbally
attacking, making remarks and being overly judgement and questioning others with effective
motive.
Language:
In an organization, employees are come from the different nations and country or face
language issues at working place. This is also barriers of effective communication. Employees
who are working for the same organization but in the different departments often with the some
jargon like terminology and technical language. As per that case study, employees are come from
other country and their language is also different which can create issues for Lemberg in meeting
because some of the colleagues are belongs with Israeli and other from America as well as Spain.
National culture:
National culture is also different and in an individual country, here communication is
more formal and is clearly spelled out. The managers rely heavily on the report, memos and
other formal form of communication (Oetzel, 2017). As per the case study, most of the
employees are come with other country and having culture differences.
Those are barriers of effective communication which are create issues and problems for
company and Lemberg at the time of meeting.
Solution for overcome problems.
There are various barriers of effective communication which are creates more negative
impact on the businesses as well as its business performance at market place. In respect of that
here is mention some solution for overcome barriers of communication. Solutions of overcoming
barriers are as follows:
Use feedback:
In order to overcome barrier of effective communication, Lamberg can use feedbacks.
Many of the communication problems are directly attributed for misunderstanding and
inaccuracies. This can help to solve communication problem which is occur if manager gets the
feedbacks in both verbal and nonverbal.
Simplify language:
7
to fear which is tend to react in ways hinder effective communication and reduce ability to
achieve mutual understanding (Hänninen and Karjaluoto, 2017). This is considers with verbally
attacking, making remarks and being overly judgement and questioning others with effective
motive.
Language:
In an organization, employees are come from the different nations and country or face
language issues at working place. This is also barriers of effective communication. Employees
who are working for the same organization but in the different departments often with the some
jargon like terminology and technical language. As per that case study, employees are come from
other country and their language is also different which can create issues for Lemberg in meeting
because some of the colleagues are belongs with Israeli and other from America as well as Spain.
National culture:
National culture is also different and in an individual country, here communication is
more formal and is clearly spelled out. The managers rely heavily on the report, memos and
other formal form of communication (Oetzel, 2017). As per the case study, most of the
employees are come with other country and having culture differences.
Those are barriers of effective communication which are create issues and problems for
company and Lemberg at the time of meeting.
Solution for overcome problems.
There are various barriers of effective communication which are creates more negative
impact on the businesses as well as its business performance at market place. In respect of that
here is mention some solution for overcome barriers of communication. Solutions of overcoming
barriers are as follows:
Use feedback:
In order to overcome barrier of effective communication, Lamberg can use feedbacks.
Many of the communication problems are directly attributed for misunderstanding and
inaccuracies. This can help to solve communication problem which is occur if manager gets the
feedbacks in both verbal and nonverbal.
Simplify language:
7
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That is very important to simplify language for transferring messages to others. Most of
the employees are come from the other country and nations have some language differences.
This can create issues for company (O'sullivan and et.al.,2016). In that Lemberg need to use
simple language or use common language which is help to understand to both. Remember,
through effective communication is able to achieve messages is both received and understood.
Listen actively:
For improving communication or eradicate barriers of communication, here is important
to listen activity. Perfect and active listening is help to get more effective and valuable
information from seniors and managers.
Those are the effective and valuable ways which are help to overcome barriers of
communication which are faces by Lamberg at working place.
Discuss methods of communication.
The above is mention some ways to overcome barriers of communication. In respect of
that, here is includes different methods of communications which are help to communicate in
effective manner. Those are different methods of communication are as follows:
Oral communication: oral communication is the channel which is depends on spoken
word. This includes face to face, in person presentation, mobile phone, video
conferencing, group presentation, speeches and languages (Different effective methods of
communication, 2020). This communication is useful when organization want to
introduce a key official or changes with explanations. This creates most of the advantage
for the Lemberg such as build effective relationship and trust, accelerate decision making
due to immediate feedback. On the other side, people are unable to refer with the
communication once it is said unless a record is made.
Written communication: written communication includes the e-mail, texts, letter,
memos, documents, reports as well as newsletters. This is among the learner business
communication. With the help of this written communication, writer provides enough
context words can be interpreted easily. This is more effective ad valuable way to
transmitting the large messages. This create effective advantage for Lemberg is message
can be revised for exactness, references and appropriate for the legal ad formal business
functions (Peña-Acuña and del Henar Sánchez-Cobarro, 2017). On the other side,
8
the employees are come from the other country and nations have some language differences.
This can create issues for company (O'sullivan and et.al.,2016). In that Lemberg need to use
simple language or use common language which is help to understand to both. Remember,
through effective communication is able to achieve messages is both received and understood.
Listen actively:
For improving communication or eradicate barriers of communication, here is important
to listen activity. Perfect and active listening is help to get more effective and valuable
information from seniors and managers.
Those are the effective and valuable ways which are help to overcome barriers of
communication which are faces by Lamberg at working place.
Discuss methods of communication.
The above is mention some ways to overcome barriers of communication. In respect of
that, here is includes different methods of communications which are help to communicate in
effective manner. Those are different methods of communication are as follows:
Oral communication: oral communication is the channel which is depends on spoken
word. This includes face to face, in person presentation, mobile phone, video
conferencing, group presentation, speeches and languages (Different effective methods of
communication, 2020). This communication is useful when organization want to
introduce a key official or changes with explanations. This creates most of the advantage
for the Lemberg such as build effective relationship and trust, accelerate decision making
due to immediate feedback. On the other side, people are unable to refer with the
communication once it is said unless a record is made.
Written communication: written communication includes the e-mail, texts, letter,
memos, documents, reports as well as newsletters. This is among the learner business
communication. With the help of this written communication, writer provides enough
context words can be interpreted easily. This is more effective ad valuable way to
transmitting the large messages. This create effective advantage for Lemberg is message
can be revised for exactness, references and appropriate for the legal ad formal business
functions (Peña-Acuña and del Henar Sánchez-Cobarro, 2017). On the other side,
8

message is static sender not receive immediate feedback. That is hard for sender to gauge
receiver has understand that working.
Electronic communication: this channel is includes the television broadcast, web based
communication such as social media, intranet company web page, Facebook as well as
twitter. This allows to messages to send globally. Through that people can talk face to
face across distance. With the help of this, Lemberg have great opportunity to instant,
global and adaptable to multiple targets for business (Thompson, 2018). On the other
side, technical difficulties and hack attacks threaten to security of organization and with
their customers.
Those are the effective channels of effective communication. Through that company have great
opportunity for company in an effective manner.
CONCLUISON
From the above study, it had been concluded that the effective team working and
communication is help to make better meeting as well as conveying messages with other.
Communication has important for business that had been create effective and good team. There
has included some models which helped to make effective communications. Language,
emotions, overloaded information and national culture has barriers of effective communication.
Using simply language, use feedbacks those has effective ways to overcome those barriers. At
the end of report it had been included that oral communication, written communication and
social media have the best channels of effective communication.
9
receiver has understand that working.
Electronic communication: this channel is includes the television broadcast, web based
communication such as social media, intranet company web page, Facebook as well as
twitter. This allows to messages to send globally. Through that people can talk face to
face across distance. With the help of this, Lemberg have great opportunity to instant,
global and adaptable to multiple targets for business (Thompson, 2018). On the other
side, technical difficulties and hack attacks threaten to security of organization and with
their customers.
Those are the effective channels of effective communication. Through that company have great
opportunity for company in an effective manner.
CONCLUISON
From the above study, it had been concluded that the effective team working and
communication is help to make better meeting as well as conveying messages with other.
Communication has important for business that had been create effective and good team. There
has included some models which helped to make effective communications. Language,
emotions, overloaded information and national culture has barriers of effective communication.
Using simply language, use feedbacks those has effective ways to overcome those barriers. At
the end of report it had been included that oral communication, written communication and
social media have the best channels of effective communication.
9
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REFERENCES
Books and Journals
Bolsen, T. and Shapiro, M. A., 2018. The US news media, polarization on climate change, and
pathways to effective communication. Environmental Communication. 12(2). pp.149-
163.
Ejohwomu, O. A., Oshodi, O. S. and Lam, K. C., 2017. Nigeria’s construction industry: barriers
to effective communication. Engineering, Construction and Architectural Management.
Eyre, E. C., 2016. Business Communication: Made Simple. Elsevier.
Hänninen, N. and Karjaluoto, H., 2017. The effect of marketing communication on business
relationship loyalty. Marketing Intelligence & Planning.
Oetzel, J. G., 2017. Effective intercultural workgroup communication theory. The International
Encyclopedia of Intercultural Communication, pp.1-5.
O'sullivan, P. J. and et.al.,2016. Management of language usage to facilitate effective
communication.
Peña-Acuña, B. and del Henar Sánchez-Cobarro, P., 2017. Socio-emotional skills and business
communication. Procedia-Social and Behavioral Sciences. 237. pp.914-918.
Thompson, N., 2018. Effective communication: A guide for the people professions. Macmillan
International Higher Education.
ONLINE
Berlo’s SMCR model. 2018. [Online]. Available through:
<https://www.businesstopia.net/communication/berlo-model-communication>
Different effective methods of communication. 2020. [Online]. Available through:
<https://www.educba.com/different-methods-of-communication/>
Importance of effective communication. 2019. [Online]. Available through;
<http://www.finsmes.com/2019/03/the-importance-of-communication-in-business-how-
to-improve-it.html>
Schramm model of communication. 2018. [Online]. Available through;
<https://www.communicationtheory.org/osgood-schramm-model-of-communication/>
Shannon and Weaver model of communication. 2018. [Online]. Available through:
<https://www.businesstopia.net/communication/shannon-and-weaver-model-
communication>
10
Books and Journals
Bolsen, T. and Shapiro, M. A., 2018. The US news media, polarization on climate change, and
pathways to effective communication. Environmental Communication. 12(2). pp.149-
163.
Ejohwomu, O. A., Oshodi, O. S. and Lam, K. C., 2017. Nigeria’s construction industry: barriers
to effective communication. Engineering, Construction and Architectural Management.
Eyre, E. C., 2016. Business Communication: Made Simple. Elsevier.
Hänninen, N. and Karjaluoto, H., 2017. The effect of marketing communication on business
relationship loyalty. Marketing Intelligence & Planning.
Oetzel, J. G., 2017. Effective intercultural workgroup communication theory. The International
Encyclopedia of Intercultural Communication, pp.1-5.
O'sullivan, P. J. and et.al.,2016. Management of language usage to facilitate effective
communication.
Peña-Acuña, B. and del Henar Sánchez-Cobarro, P., 2017. Socio-emotional skills and business
communication. Procedia-Social and Behavioral Sciences. 237. pp.914-918.
Thompson, N., 2018. Effective communication: A guide for the people professions. Macmillan
International Higher Education.
ONLINE
Berlo’s SMCR model. 2018. [Online]. Available through:
<https://www.businesstopia.net/communication/berlo-model-communication>
Different effective methods of communication. 2020. [Online]. Available through:
<https://www.educba.com/different-methods-of-communication/>
Importance of effective communication. 2019. [Online]. Available through;
<http://www.finsmes.com/2019/03/the-importance-of-communication-in-business-how-
to-improve-it.html>
Schramm model of communication. 2018. [Online]. Available through;
<https://www.communicationtheory.org/osgood-schramm-model-of-communication/>
Shannon and Weaver model of communication. 2018. [Online]. Available through:
<https://www.businesstopia.net/communication/shannon-and-weaver-model-
communication>
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