MNG81001 Management Communication: Best Practices for Virtual Teams

These presentation slides discuss key practices for effective virtual teams, focusing on fostering a collaborative atmosphere, developing interpersonal communication skills, and empowering team members. Collaboration is enhanced through teamwork, idea sharing, conflict management, and communication technology. Interpersonal communication skills are developed through interaction and communication technology, building trust within the team. Empowerment improves team morale by delegating duties and practicing participatory leadership. The slides reference academic sources to support the discussed strategies for managing virtual teams.

Collaboration atmosphere
 The practice will ensure teamwork and sharing of ideas and
information which in return results in innovations which improve our
marketing activities (Hoch, and Kozlowski, 2014, p.390).
 This practice will be facilitated by frequent communication among the
team members.

Collaboration atmosphere
 Conflict management strategies will also play a critical role in
ensuring effective collaboration and teamwork in the
organization (Pangil, and Moi Chan, 2014, p.94).
 Investment in communication technology will also play a critical
role in facilitating the practice

Developing interpersonal communication skills
 The practice helps in avoiding social isolations as members will have
the needed skills to effectively interact with each other (Hoch, and
Kozlowski, 2014, p.390).
 Interaction will result to sharing of ideas and information which foster
innovation.

Developing interpersonal communication skills
 The practice will be enabled by heavy investment in communication
technology such as Skype to facilitate frequent communication (Hoch,
and Kozlowski, 2014, p.390).
 Frequent communication will also aid in building trust in the team.

Empowering team members
 The practice will improve the team morale and spirit as team members
feel trusted and appreciated (Saafein, and Shaykhian, 2014, p.461).
 The practice will be facilitated by delegating duties to team members
and having participatory leadership in the virtual teams.

References
• Hoch, J.E. and Kozlowski, S.W., 2014. Leading virtual teams:
Hierarchical leadership, structural supports, and shared team
leadership. Journal of applied psychology, 99(3), p.390.
• Pangil, F. and Moi Chan, J., 2014. The mediating effect of knowledge
sharing on the relationship between trust and virtual team
effectiveness. Journal of Knowledge Management, 18(1), pp.92-106)
• Saafein, O. and Shaykhian, G.A., 2014. Factors affecting virtual team
performance in telecommunication support environment. Telematics
and Informatics, 31(3), pp.459-462.