Presentation: Effective Communication in the Workplace at Sport Love

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This presentation examines communication barriers in the workplace, using Sport Love, a sports and leisure center, as a case study. It identifies various obstacles, including physical separation, language differences, and cultural influences. The presentation then outlines strategies to overcome these barriers, such as using clear language, active listening, and understanding cultural perceptions. It emphasizes the importance of these strategies in fostering effective communication between staff and management within the organization. The presentation also touches on the impact of cultural differences on communication, highlighting language, perception, and education as key factors. Finally, it concludes by summarizing the different types of barriers and recommending strategies for improvement, referencing relevant academic sources.
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TABLE OF CONTENTS
INTRODUCTION
Common barriers and challenges to communication
Strategies to overcome barrier to communication
Way to culture influences communication
CONCLUSION
REFERENCES
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INTRODUCTION
Communication is simply action of transferring information from one place to
another.
It is activity of conveying meanings by utilise of mutually understood signals,
signs and semiotic rules.
This study is based on Sport Love. It is an independent London based sports
and leisure centre business.
It will explain common barriers and strategies to overcome it.
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There are many reasons which are created
These barriers are such as following:
barriers to effective communication.
Emotional Barriers
Cultural Barriers
Physical Barriers
Language Barriers
Perception Barriers
Common Barriers and Challenges to
Communicatio n
Communication is essential to every person in working it the any of organization.
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CONT.……
Physical Barriers: These barriers are mostly easily removable in principle.
They include barrier such as noise, faulty and machines utilised for
communication.
In Sport Love, the physical separation between different workers concerted
with faulty machines that outcome in terrible barrier to effective
communication.
Language Barriers: : People have spoken various language in the workplace.
Therefore, staff and management have faced many problems to effective
communication.
In Sport Love, worker and administration are multinational with English not
necessarily being their first language.
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Strategies to overcome barrier to
communicatio n
Sport Love follow different strategies to overcome barriers to communication
between staff and management in the workplace. These ways are such as
following:
Clarity in thoughts
Understanding the needs
Utilise simple language
Active listening
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CONT.……
Utilise simple language: It is necessary to use simple and appropriate
language as well as clear words.
With it, easily overcome barrier to effective communication between staff
and management in Sport Love.
Active listening: It is needed to listen carefully and actively. It refers hearing
with proper understanding of information that is heard.
Speaker can ensure whether info understood by asking questions in the
workplace.
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Way to culture influences
communication
People have many cultures which is influenced communication between them
while working in organization. In Sport Love, staff and management are
multinational working in the firm. But they are little connection between them.
Language Difference
Perception Difference
Education Difference
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CONT.……
Perception Difference: It is also one of element that involve in culture
because every person has different perception.
So that, it directly influences on communication between people
Education Difference: The level of education also includes in culture that
effects on communication.
It helps to effective interaction between staff and management who are
working in the Sport Love.
Low level of education create ineffective communication between workers and
administration in the workplace
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CONCLUSION
This presentation has summarised that different barriers to communication
such as Emotional Cultural, Physical, Language and Perception in the
workplace.
It can be concluded that strategies to overcome the barriers like clarity in
thoughts, understanding the needs, utilise simple language, active listening,
avoid information overload and get feedback in the Sport Love.
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REFERENCES
Bonaccio, S. and etl.al., 2016. Nonverbal behavior and communication in the workplace: A review
and an agenda for research. Journal of Management. 42(5). pp.1044-1074.
Ladegaard, H. J. and Jenks, C. J., 2015. Language and intercultural communication in the
workplace: critical approaches to theory and practice. Language and Intercultural
Communication. 15(1). pp.1-12.
Martin, J. N. and Nakayama, T. K., 2015. Reconsidering intercultural (communication)
competence in the workplace: A dialectical approach. Language and Intercultural
Communication. 15(1). pp.13-28.
Quintanilla, K. M. and Wahl, S. T., 2018. Business and professional communication: keys for
workplace excellence. Sage Publications.
Wenger, E., 2014. Artificial intelligence and tutoring systems: computational and cognitive
approaches to the communication of knowledge. Morgan Kaufmann.
Online
Barriers To Effective Communication. 2018. [ONLINE]. Available through. :
<https://www.toppr.com/guides/business-correspondence-and reporting/communication/barriers-
in-communication/>.
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