Impact of Effective Interpersonal Relationships on Graduates

This presentation explores the critical role of effective interpersonal communication within organizations, particularly focusing on its impact on young graduates. It begins by defining interpersonal communication as the exchange of information and feelings through verbal and non-verbal means. The presentation highlights the advantages of strong interpersonal relationships, including improved customer service, reduced attrition, and enhanced interaction among clients, employees, and management. Furthermore, it delves into how effective communication boosts workplace performance by improving competitive advantage, motivating employees, and developing essential communication skills among young graduates. The conclusion emphasizes that strong interpersonal communication is essential for overall organizational success and the development of a competitive edge in the market. The presentation is supported by academic references, including works by Adler, DeVito, Gallois, Hargie, Men, Naumovski, Patterson, and Reece.

Importance of effective
interpersonal relationships
Name of the Student
Name of the University
Author note

Introduction
The interpersonal communication within the organization is at times
also known as the face-to-face mode of communication. The following
presentation discusses the importance and the impact of the effective
interpersonal communication among the organizational workforce that
consists of the young graduates.

Interpersonal communication
• Exchange of information, thoughts, knowledge bases as well as
feelings among the various members within the organization.
• Both verbal as well as non-verbal means within the organization.
• Two-way process that involves the presence of a minimum of two
members.

Advantages of effective
interpersonal communication
• Interaction among the clients of the organization, the employees of
the organization and the management of the organization.
• Maintenance of the proper customer service within the organization.
• Arresting high levels of the attrition within the organization.

Impact of effective communication on
workplace performance
• Improvement of competitive advantage that is maintained within the
organization.
• Motivating lower level employees within the organization.
• Development of the communication skills among the young
graduates.

Conclusion
Thus, from the above discussion it might be pointed out that the
interpersonal communication within the organization helps in the
improvement of the overall performance of the organization in the
given market. This in turn helps in the development of the competitive
advantage of the company within the given markets.

References
Adler, R. B., Rodman, G. R., & Du Pré, A. (2016). Understanding human communication (Vol. 10).
Oxford University Press.
DeVito, J. A. (2019). The interpersonal communication book. Instructor, 1, 18.
Gallois, C., & Giles, H. (2015). Communication accommodation theory. The international encyclopedia
of language and social interaction, 1-18.
Hargie, O. (2016). Skilled interpersonal communication: Research, theory and practice. Routledge.
Men, L. R. (2015). The internal communication role of the chief executive officer: Communication
channels, style, and effectiveness. Public Relations Review, 41(4), 461-471.
Naumovski, V., Dana, L. P., Pesakovic, G., & Fidanoski, F. (2017). Why interpersonal communication is
important in public administration?. Współczesne Problemy Ekonomiczne, (1 (14)), 55-77.
Patterson, P. (2016). Retrospective: tracking the impact of communications effectiveness on client
satisfaction, trust and loyalty in professional services. Journal of Services Marketing, 30(5), 485-489.
Reece, B., & Reece, M. (2016). Effective human relations: Interpersonal and organizational
applications. Cengage Learning.