Effective Writing Assessment: BSB30115 Certificate III in Business

This document presents a comprehensive solution to an effective writing assessment, addressing the requirements of the BSB30115 Certificate III in Business course. The solution is divided into three parts, mirroring the assessment structure. Part A provides concise answers to written questions, exploring topics such as the necessity of effective writing, document format, organizational requirements, and communication methods. Part B offers a sample written response to a customer inquiry, demonstrating effective business communication. Part C provides an analysis of a case study involving a fax communication, highlighting key elements of professional correspondence. The solution is well-structured and includes a bibliography of cited sources, providing a complete and insightful response to the assessment criteria. This resource is designed to assist students in understanding and mastering effective writing skills within a business context.

Running Head: EFFECTIVE WRITING
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EFFECTIVE WRITING

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Table of Contents
Assessment 1...............................................................................................................................................2
Part A – Written or Oral Questions.............................................................................................................2
1. Necessity.............................................................................................................................................2
2. Format and structure............................................................................................................................2
3. Organizational requirements................................................................................................................2
4. Communication methods.....................................................................................................................2
5. Means of communication....................................................................................................................2
6. Document checks.................................................................................................................................3
7. Correct recipients.................................................................................................................................3
8. Two system of storage.........................................................................................................................3
9. Two resources......................................................................................................................................3
Part B – Written assessment........................................................................................................................4
Part C – Case study.....................................................................................................................................5
Bibliography................................................................................................................................................7

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Assessment 1
Part A – Written or Oral Questions
1. Necessity
It is important to know the audience as help to make the proper documents. Document is
depending on the audience age, relations, and interest (Christensen, 2011). The manner of
document will be different if send to the workmate, customers, and clients. The purpose of the
document is to create the effective combination to transform the information. It provides the
good piece of knowledge about the topic with the more technical language.
2. Format and structure
Format and structure of the document summarize the proposal of the organization in the effective
way. It creates an appeal to the readers to read (Graham, 2016). This built the understanding with
the supportive information. It also presents the logical manner and interest regarding document
proposal.
3. Organizational requirements
Structures and standards have the impact on the document. Organizational structures are source
of file saving, look of report, and document conventions (Gvozdikov, & Shutterstock, 2016). The
organization standards are created by the employees through the use of the report with the proper
documentation.
4. Communication methods
 Written and verbal
5. Means of communication
 Telephone and telegram

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6. Document checks
In organization leaders, managers, supervisor, higher authority, and upper level employees can
help to create the document more effective and suggest the criteria’s of improvement (Heaps,
2016).
7. Correct recipients
 By checking the outlook address book twice regarding duplicate, similar, and exact
contracts.
 By ensuring the exact details of title, department, recipient within the outlook address
book.
8. Two system of storage
 USB and cloud
9. Two resources
 Internet and software

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Part B – Written assessment
Dear Kellie,
We are happy to see your interest within our cruises. We offer the harbor cruises on the Sydney
Harbor as Captain Cook includes the seafood buffet lunch. You are interested within the cruise
that departing from the Circular Quay so we required the additional information and ensure the
good experience of the cruise. The information’s are:
- People number for which cruise has the booking schedule and buffet lunch
- Departure time
- Desired trip duration
- Desired cruise route
There are many options for the booking. We have an attractive promotional code (BAE-CPT) for
more than 10 people booking. It will help minimize the cost of booking. This will be important
to check the cost before booking. Payments are not refundable and discount will be offered only
on the advance booking. Please provide the information to proceed with the advance booking
and send other questions related to the cruises.
Looking forward to hear from you
Thanks for the your preferences
Captain Cook

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Part C – Case study
FAX
Company Name: Australian Pacific Travel
Phone: [phone]
FAX: [phone]
Address: 189 Kent St
Sydney NSW 2000
TO: Ken Wright
Warner Bros
FROM: David Duran
FAX
#:
07 3276 9563 FAX #: [phone]
DATE: 21 Nov 12 DATE: 21 Nov 12
Message:
Hi Ken,
It is David Duran from the Australian Pacific Travel.
Warner Bros theme park is known as the good park. We have heard the good and interesting
things about this park. It would be the great pleasure to have you in the recreational activities. It
is one of the wildest growing Australian organization. We offer many activities in the gold
coast; and this would be a pleasure to have you in.
Brochure space of four pages should provide you for advertising the product. For this, we will
charge the $80 per hour of work we do on your accounts.

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I will be in the Gold coast around the first week of December. It would be a pleasure to make a
meeting to discuss the terms.
Looking forward to hear from you.
Kind regards,
David Duran
Australian Pacific Travel
Bibliography

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Christensen, M., 2011. Business Document. [Online]
Available at: https://smallbusiness.chron.com/proofing-checking-business-document-39389.html
[Accessed 05 23 2019].
Graham, N., 2016. The Importance of Document. [Online]
Available at: http://bauhiniasolutions.com/importance-formatting-structuring/
[Accessed 09 02 2020].
Gvozdikov, A. & Shutterstock, A., 2016. Audience and Purpose. [Online]
Available at: https://www.nature.com/scitable/topicpage/audience-and-purpose-13952663
[Accessed 09 02 2020].
Heaps, S., 2016. Effective Business Document. [Online]
Available at: https://www.writeexpress.com/writing-business.html
[Accessed 09 02 2020].