Analyzing the Effectiveness of Business Information Systems (Collin's)

This report examines the effectiveness of Business Information Systems (BIS) at Collin's Parking in Melbourne, Australia. It begins with an executive summary and table of contents, followed by an introduction to BIS and its application in the context of Collin's Parking. The core of the report includes a system vision document, detailing problem descriptions, system capabilities such as car park design and parking studies, and business benefits like optimized parking and reduced traffic. It outlines the resources required for the project, encompassing car servicing and parking considerations. A stakeholder map identifies various groups involved, from individual users to governmental bodies. The report then assesses the feasibility of the project, addressing strategic risks, capacity development, changing consumer behavior, real estate market developments, political contexts, and information security concerns. The conclusion emphasizes the significance of parking planning and the influence of stakeholders. Finally, the report provides a list of relevant references.

Running head: EFFECTIVENESS OF BUSINESS INFORMATION SYSTEMS
Effectiveness of Business Information Systems
(Collin’s Parking)
Name of the student:
Name of the university:
Author Note

1EFFECTIVENESS OF BUSINESS INFORMATION SYSTEMS
Executive summary
Business Information System is used to organize and assess data for any organization. For this the
following report considers the project undertaken by Collin’s Parking System at Melbourne. The
study involves a system vision document, required resources, stakeholder map and various feasibility
studies to continue the organization’s project.

2EFFECTIVENESS OF BUSINESS INFORMATION SYSTEMS
Table of Contents
1. Introduction:......................................................................................................................................3
2. System Vision Document:.................................................................................................................3
2.1. Problem description:...................................................................................................................3
2.2. System Capabilities:...................................................................................................................3
2.2.1. Car Park Design:..................................................................................................................3
2.2.2. Car parking studies:.............................................................................................................4
2.3. Business Benefits:.......................................................................................................................4
3. Resources required:...........................................................................................................................4
4. Stakeholder map:...............................................................................................................................5
5. Feasibility of the project:...................................................................................................................7
6. Conclusion:........................................................................................................................................8
7. References:........................................................................................................................................9

3EFFECTIVENESS OF BUSINESS INFORMATION SYSTEMS
1. Introduction:
BIS or Business Information System organizes and analyses business information with the
help of technology (Bonde et al., 2014). Here concepts from information and management systems
are blended with computer science and engineering.
To understand the effectiveness of business information systems, project on Collin’s Parking
at Melbourne, Australia is chosen. The following study includes system vision document, needed
resources along with stakeholder map and risks of the project.
2. System Vision Document:
2.1. Problem description:
Melbourne currently has 4.35 million people that might boom into 5 million in the next 20
years. The city has huge mobility and pollution problem lowering the quality.
Further, new electric, connected and autonomous vehicles have been proving to be intruders
in the parking adapting to the new reality.
2.2. System Capabilities:
2.2.1. Car Park Design:
It includes car park access and design of control system and vehicle access and circulation
analysis through swept path diagrams. Moreover, there is a design of turntable and stacker systems
and car park signage plans and schedules (Ji et al., 2014). Besides, there are commercial vehicle
access and loading bay analysis and car park signage plans and programs.

4EFFECTIVENESS OF BUSINESS INFORMATION SYSTEMS

5EFFECTIVENESS OF BUSINESS INFORMATION SYSTEMS
2.2.2. Car parking studies:
This includes comprehensive parking management plan, strategy and policy development of
car parking. Parking impact assessment reports and trader and residential parking permit policies.
2.3. Business Benefits:
Collin’s Parking consisted of the use of low cost sensors, various real-time applications and
data. This has been allowing users for monitoring multiply available and unavailable spots of
parking. Hence they are advantageous regarding automating and decreasing time spent for searching
manually for optimal parking floor, place and many more (Hamre & Buehler, 2014).
The business benefits include optimised parking, reduced traffic and developed user
experience, new revenue streams and integrated POS and payments. Moreover, there is a rise in
safety, real-time trend and data insight, decrease in management costs, a surge in brand and service
image.
3. Resources required:
To decrease parking congestion over narrow streets of Melbourne, Collin’s Parking must
consider various car servicing and parking resources. This is when one develops any business
redeveloping any site and change to create any house.
Car park on residential
sites
Within district plan, Collin’s Parking needs to provide on-site park as
they propose to develop a house on residential site.
Multi-unit
developments
Collin’s Park requires supplying on-site park for every unit as they were
intended to build a multi-unit development (Pham et al., 2015).
Boarding houses This must provide permanent address or primary place of residence of

6EFFECTIVENESS OF BUSINESS INFORMATION SYSTEMS
lodgers or borders.
On-site parking
exceptions
Collin’s Parking requires supplying on-site parking as they split any
house built into two units. Moreover, the resource is needed as there are
no on-site parks provided already under inside residential area.
Commercial area for
car servicing and parks
Collin’s Parking requires an on-site area of loading for their commercial
area site. This area must have space for every facility of vehicle loading.
Further, this must involve every loading manoeuvring spaces and areas.
Size of car park Irrespective of the location of the car, the area must be 2.4 meters wide
and 5.4 meters in depth. As the car park is smaller than the size, Collin’s
Parking requires resource consent (Dowling & Kent, 2015).
4. Stakeholder map:
The stakeholder map is illustrated in the following table. The stakeholder levels indicate that
the goals have been varying as per their standards. For instance, at any individual level drivers must
try to keep free parking and never need to pay costs of travel or social expenses (Shoup, 2017).
Again from a governmental perspective, Melbourne is trying to gain balance between economic
development aims, design objectives, environmental objectives and fiscal solvency.
Group Role Stakeholders
Non-
consumers
Individual non-user Public transport user
Cyclists Pedestrians

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Consumers Individual user The disabled Residents (owners, renters)
Commuters
Trade unions or employees Travelers (business,
leisure)
Shoppers Visitors
Suppliers Local business sector Retailers
Employers
Financiers to developers
Developers
Architects
Professional associations
Parking
industry
Parking enforcers Technology providers
Parking entrepreneurs
Parking operators Public transport providers
Governmental National Regional Local Officer (City planners. Transport planners,
Traffic engineers)
Politicians (councillors)

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It must be reminded that prioritization of stakeholders varies as per context and issue at hand.
Various stakeholders with interests inter-connected to local author objectives have often been given
priority over the others having separated aims (Al-Kharusi & Al-Bahadly, 2014). Moreover, very
few structures that are aimed towards engaging stakeholders in the decision making process have
been in proper place. Various responsibilities for engaging stakeholders have been lying with local
or stakeholder authority. Moreover, stakeholder perception towards parking issues has been resulting
in ineffectual policies.
5. Feasibility of the project:
The various feasibilities for the current project are identified below.
Strategic risks:
This involves fluctuations in demand for transport. Revenue of Collin’s Park is dependent on
a large extent to the need for transportation. Demographic, geopolitical and economic developments
result in unexpected fluctuations in passenger number and car volumes (Lydon & Garcia, 2015).
Capacity development:
Due to long lead times and complexity related to capacity expansion, there has been a notable
risk that changes in lengthy development periods. This results in investments being not delivered at a
proper time that have been no longer any optimal solution.
Changing consumer behavior:
Collin’s Car park has been facing severe competition from online and omnichannel concepts
of retail. Price transparency and latest retail ideas have been altering the way consumers have been
making purchasing decisions.

9EFFECTIVENESS OF BUSINESS INFORMATION SYSTEMS
Development in real estate market:
Value of Collin’s Parking real estate portfolio has been impacted by different events taking
place at Melbourne and Australian real estate markets (Dowling & Kent, 2015). Changes in market
scenario have been affecting occupancy levels resulting in lowering rents and rise in rental
incentives. This has been leading to reducing profits and various losses of fair values.

10EFFECTIVENESS OF BUSINESS INFORMATION SYSTEMS
Political context:
Due to various environmental concerns, support from the public from transport has been
declining in Melbourne and other parts of Australia. It has been increasing political uncertainty
related to future growth at Collin’s Parking. Thus it has been potentially putting impact over the
economic viability of substantial investments understood now.
Information security and IT infrastructure:
Business operations of Collin’s Parking have been highly dependent on their IT applications
and systems. This trend would continue in upcoming future as the parking system realizes their aim
to extend their digital abilities (Hamre & Buehler, 2014). The dependency assimilated with
insufficient security measures has made them vulnerable to failures of different critical systems. This
has a notable effect on business and reputation.
6. Conclusion:
Nowadays, under various complex systems, there lies a simple problem as per car parking is
considered. The above study shows how a project of Collin’s Park comprises of land-use use and
significance of parking at various travel demands. Moreover, the synthesis of multiple resources
needed and stakeholders involved revealed how their parking had been intrinsically linked with
numerous activities undertaken irrespective of commuting, retail or leisure. The report identifies how
stakeholder influences the ease with which complex interplays of challenges in parking could be
solved. Lastly, it must be reminded that planning for parking comprises of a primary role to
determine results of how smart and walkable the currently developed environment becomes.