Product Proposal Report: EHR System Implementation and Evaluation

This report presents a product proposal for implementing an Electronic Health Record (EHR) system within a healthcare organization, addressing issues like medical errors and heavy workloads. The proposal focuses on two key products: Epic Systems and Practice Fusion, with a detailed rationale for choosing Practice Fusion due to its features like scheduling, billing, and patient portals. The report outlines implementation strategies, including stakeholder meetings, software installation, and staff training, and proposes an evaluation strategy involving surveys and quality audits. It also highlights the future trend of EHR systems in healthcare, referencing statistical data on their adoption and positive impact on patient outcomes. The report concludes by emphasizing the importance of EHRs in enhancing patient care and service delivery.

PRODUCT PROPOSAL
-PRESENTED BY:

Clinical Issue:
 The client support desk of the healthcare
organization is often crowded with clients
requiring assistance
 The past six months have witnessed a
number of medical errors in reporting
and documentation
 Extensive work load has led to employee
turnover
 These issues highlight the need to
incorporate the system of Electronic
Healthcare Record in order to manage
patient documentation and record in an
efficient manner
 The introduction of epic system and
practice fusion can help in the effective
maintenance of patient medical history

Overview of two products:
 The two proposed products comprise
of epic systems and practice fusion
 Epic systems is a private medical
healthcare organization that offers
application in favour of patient care
 The applications offer a wide range of
support functions to the healthcare
organizations ranging from registration
and scheduling to insurance billing and
emergency support
 Practice Fusion is another web-based
electronic health care record company
that offers support to the professionals
in managing medical practice.

Chosen product and rationale:
 The subscription to Practice
Fusion would effectively help the
organization in managing patient
documentation in an effective
manner
 The services covered under
Practice Fusion includes,
scheduling, charting, billing, e-
prescribing, managing the lab
and imaging integrations,
providing referral letters and
offering self-training to patients
 Studies prove that practice
fusion helps in the maintenance
of population health record and
offers assistance in managing
clinical decision support

Chosen product and rationale:
(Contd…)
 It also offers free support for EHR
set-up and training
 It also covers a program known
as patient fusion that offers
access to the patients to access
their prescriptions and test
results and apply for an online
appointment (Nelson & Staggers,
2016)
 Inclusion of Practice fusion would
effectively help in dealing with
patient concerns and enhance
the quality of service delivery

Product implementation
strategies:
 The implementation strategies
would include:
 Organizing a meeting that would
involve the primary, secondary
and tertiary stakeholders of the
health care organization and
briefing about the effectiveness
of the product

Product implementation
strategies: (Contd.)
 Purchasing a year of subscription
 Software Installation
 Product training offered by the
support staff to assist healthcare
professionals to use the
application in a proper manner.

Product evaluation strategy:
 The product evaluation would
comprise of the following procedure:
 Conducting a product survey to
understand the level of
convenience/inconvenience caused
to the professionals in handling
patient records
 Conducting a quality audit to
investigate the effectiveness of the
software
 Questionnaire response retrieved
from professionals would help in
understanding the application user-
friendliness

Future trend:
 According to statistical evidences, it
has been revealed that almost 4,520
hospitals are following the electronic
health care system across United
States of America (Middleton et al.
2013)
 Healthcare organizations following
the Electronic Health Record system
has been identified as hospitals with
positive patient outcomes
 Hence, it can be said that electronic
health record system would emerge
out to be the future of maintaining
patient documentation

References:
Middleton, B., Bloomrosen, M., Dente, M. A., Hashmat, B., Koppel,
R., Overhage, J. M., ... & Zhang, J. (2013). Enhancing patient
safety and quality of care by improving the usability of electronic
health record systems: recommendations from AMIA. Journal of
the American Medical Informatics Association, 20(e1), e2-e8.
Nelson, R., & Staggers, N. (2016). Health Informatics-E-Book: An
Interprofessional Approach. Elsevier Health Sciences.

Thank You!!