Product Proposal Report: EHR System Implementation and Evaluation

This report presents a product proposal for implementing an Electronic Health Record (EHR) system within a healthcare organization, addressing issues like medical errors and heavy workloads. The proposal focuses on two key products: Epic Systems and Practice Fusion, with a detailed rationale for ...Read More

PRODUCT PROPOSAL
-PRESENTED BY:

Clinical Issue:
 The client support desk of the healthcare
organization is often crowded with clients
requiring assistance
 The past six months have witnessed a
number of medical errors in reporting
and documentation
 Extensive work load has led to employee
turnover
 These issues highlight the need to
incorporate the system of Electronic
Healthcare Record in order to manage
patient documentation and record in an
efficient manner
 The introduction of epic system and
practice fusion can help in the effective
maintenance of patient medical history

Overview of two products:
 The two proposed products comprise
of epic systems and practice fusion
 Epic systems is a private medical
healthcare organization that offers
application in favour of patient care
 The applications offer a wide range of
support functions to the healthcare
organizations ranging from registration
and scheduling to insurance billing and
emergency support
 Practice Fusion is another web-based
electronic health care record company
that offers support to the professionals
in managing medical practice.

Chosen product and rationale:
 The subscription to Practice
Fusion would effectively help the
organization in managing patient
documentation in an effective
manner
 The services covered under
Practice Fusion includes,
scheduling, charting, billing, e-
prescribing, managing the lab
and imaging integrations,
providing referral letters and
offering self-training to patients
 Studies prove that practice
fusion helps in the maintenance
of population health record and
offers assistance in managing
clinical decision support

Chosen product and rationale:
(Contd…)
 It also offers free support for EHR
set-up and training
 It also covers a program known
as patient fusion that offers
access to the patients to access
their prescriptions and test
results and apply for an online
appointment (Nelson & Staggers,
2016)
 Inclusion of Practice fusion would
effectively help in dealing with
patient concerns and enhance
the quality of service delivery

Product implementation
strategies:
 The implementation strategies
would include:
 Organizing a meeting that would
involve the primary, secondary
and tertiary stakeholders of the
health care organization and
briefing about the effectiveness
of the product

Product implementation
strategies: (Contd.)
 Purchasing a year of subscription
 Software Installation
 Product training offered by the
support staff to assist healthcare
professionals to use the
application in a proper manner.

Product evaluation strategy:
 The product evaluation would
comprise of the following procedure:
 Conducting a product survey to
understand the level of
convenience/inconvenience caused
to the professionals in handling
patient records
 Conducting a quality audit to
investigate the effectiveness of the
software
 Questionnaire response retrieved
from professionals would help in
understanding the application user-
friendliness

Future trend:
 According to statistical evidences, it
has been revealed that almost 4,520
hospitals are following the electronic
health care system across United
States of America (Middleton et al.
2013)
 Healthcare organizations following
the Electronic Health Record system
has been identified as hospitals with
positive patient outcomes
 Hence, it can be said that electronic
health record system would emerge
out to be the future of maintaining
patient documentation

References:
Middleton, B., Bloomrosen, M., Dente, M. A., Hashmat, B., Koppel,
R., Overhage, J. M., ... & Zhang, J. (2013). Enhancing patient
safety and quality of care by improving the usability of electronic
health record systems: recommendations from AMIA. Journal of
the American Medical Informatics Association, 20(e1), e2-e8.
Nelson, R., & Staggers, N. (2016). Health Informatics-E-Book: An
Interprofessional Approach. Elsevier Health Sciences.

Thank You!!