Capstone Project: Remote Health Support App for Elderly Patients

This project focuses on the development of a remote health support application designed for elderly patients with chronic medical conditions. The application aims to provide accessible telemedicine functionality and addresses the challenges older adults face with complex technology. The project includes a detailed description of the app's functionality, such as viewing doctor profiles, scheduling appointments, and accessing emergency support. It also outlines the system design, including data management and real-time data tracking. The project also includes a heuristic evaluation of the user interface, identifying areas for improvement in terms of usability and accessibility, such as larger text sizes and fingerprint sign-in. The final concept incorporates these changes to create a user-friendly and effective remote health support app, with the goal of improving healthcare access for elderly users. References to relevant research are also provided.

Running head: REMOTE HEALTH SUPPORT APP/DEVICE
Remote Health Support App/Device
Name of the Student
Name of the University
Author note

1REMOTE HEALTH SUPPORT APP/DEVICE
Purpose
Older adult with chronic medical condition finds difficult to get required healthcare
support, while at the same time they are unable to use difficult electronics devices due to their
lower cognitive and sensory-motor resources (Shah et al., 2015). The purpose of this project
is to deliver a easy to use mobile application for non-critical older patients with adequate
support through telemedicine functionality.
Functionality
 View doctor profiles, their photos, publications, and records or credentials
 View the schedule of doctors, book, change, and cancel appointments
 Call in a doctor and get emergency aid
 Get notifications for the latest hospital news and events
Iterative design
A dedicated server is connected with the application for data and information exchange or
bypass. The application runs on server based environment that uses real time data tracking
system from the defecated server to acquire doctor’s details, news update and system update.
Real time data gathering is used to acquire latest news.
A non volatile default database will be used to primary data storing, scheduling, user details,
emergency call numbers and logs of last search queries.
The emergency calling system runs through the system access on calling function of the
device, while fetching the contact number from default database.
For appointment, an auto-generated mail with patient details will be delivered to target server
and afterwards the booking confirmation and scheduling are received from replied mail

2REMOTE HEALTH SUPPORT APP/DEVICE
Dedicated Server
News update
Doctor’s profiles
Appointment
Internal database
Appointment Schedules
Emergency numbers
User/Patient details
News Update Doctor’s
profile
Appointment Emergency
call
System Access permission for call
through string bases search protocol. Then the schedule is to be stored in the inbuilt or default
database.
Figure: System Design
Heuristic evaluation

3REMOTE HEALTH SUPPORT APP/DEVICE
User interface has been developed with minimal user input complexity. Only 3 basic
user input function have been used namely selection, back/return and go to home screen. To
minimise complexity further obstruct logos were used to express the functionalities of
different options. However, doctor details only shows doctor’s names, which could be
improved by addition some details such as specialisation. Finger print based sign in process
could be used to minimise the complexity even further, since many of modern handsets have
finger print detection facility (Genc-Nayebi & Abran, 2018). For emergency support call,
instead of 3 buttons, 2 buttons would be enough, one for health support and one for fire
hazards. A prominent Calender display with larger text size will be better for older patients.
Final concept
The final concept will not make any changes in input option. However, text size for
calendar will be larger, the finger print sign in feature will be added and the 3 graphical
buttons for emergency will be replaced by 2 buttons one for health support and one for fire
hazards. The 4 icons of the home screen will have different colour depending on their
significance, where the emergency call icon should be in red.

4REMOTE HEALTH SUPPORT APP/DEVICE
References:
Genc-Nayebi, N., & Abran, A. (2018). A measurement design for the comparison of expert
usability evaluation and mobile app user reviews.
Shah, M. N., Wasserman, E. B., Gillespie, S. M., Wood, N. E., Wang, H., Noyes, K., ... &
McConnochie, K. M. (2015). High-intensity telemedicine decreases emergency
department use for ambulatory care sensitive conditions by older adult senior living
community residents. Journal of the American Medical Directors Association, 16(12),
1077-1081.