Report: Effective Partnership Working in Health and Social Care

This report examines partnership working within the Eleanor Healthcare Group, a health and social care organization. It identifies key features of effective partnerships, emphasizing good communication, trust, and shared vision. The report details the importance of collaboration with various stakeholders, including colleagues, other professionals, service users, and their families. It explores the roles and responsibilities of the HR and Admin leader, including communication, coordination, and training. The report also discusses procedures for developing effective working relationships, such as building trust, teamwork, and mutual respect. Furthermore, it evaluates how partnership working delivers better outcomes for professionals and service users. The report also considers the importance of overcoming barriers to partnership working, and the evaluation of working relationships and procedures within the organization.

Work in
Partnership

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY ..................................................................................................................................3
1.1 Identify the features of effective partnership working..........................................................3
1.2 Importance of partnership working with other people listed in the table.............................4
1.4 How to overcome barriers to partnership working...............................................................5
2.1Explain own role and responsibilities in working with colleagues........................................6
3.1Explain own role and responsibilities in working with other professionals..........................6
4.2 Describe how you have developed procedures for effective working relationships with
others...........................................................................................................................................7
PROJECT.........................................................................................................................................7
1.3 How partnership working delivers better outcomes..............................................................7
2.3 Evaluate own working relationship with colleagues.............................................................8
3.4 Evaluate procedures for working with other professionals...................................................8
4.1 The importance of working in partnership with others.........................................................8
4.4 Evaluate the procedures for working by carry out a SWOT analysis of the procedures that
used.............................................................................................................................................9
CONCLUSION................................................................................................................................9
.......................................................................................................................................................10
REFRENCES ................................................................................................................................11

INTRODUCTION
Partnership refers to formal and written agreement in between two or more parties in
order to conduct business operations and functions. In a partnership partners may be an
individual, business, interest based company, government, school and many more. In partnership
both parties share company profit and loss (Oláh and Gähler, 2014). This report is based on
organisation Eleanor Healthcare Group which is formed in year 1979. They offer various
services related to health and social care which is of high quality and cost effective. Along with
this they also tie up with small health care centre of London to provide proper services to there
residence peoples. This report will discuss features of effective partnership, importance of
partnership while working with others and how to overcome barriers which occur in working in
partnership. Along with this it include role and responsibilities of a person while working with
colleagues and professionals. More over it also include evaluation of various topics which occur
while working in health and social care.
MAIN BODY
1.1 Identify the features of effective partnership working
If an organisation want to work in a partnership then they must have various features like
good communication, trust, appropriate relationship and many more. So when Eleanor
Healthcare Group want to develop partnership with small health and social care centres they
required several features which are explain below:-
 Agree on a vision:- According to this feature both companies must be agree and
understand vision another company (Pavlova and Silbereisen, 2012). So that they can
operate business functions in appropriate manner. In context of respective company
before they make partnership agreement with companies they will discuss there vision
statement and make them understand.
 Develop appropriate structure:- This refers to features which is necessary for
conducting operations in effective manner. In respect of Eleanor Healthcare Group they
must develop working and operating structure with other partners healthcare so that they
can operate there business in effective and efficient manner.

1.2 Importance of partnership working with other people listed in the table
People working with Why it is important to work with this
person
Colleagues Colleagues are those individuals who are
working in a particular health and service
centre (Glover and Butler, 2012). It is
important for respective company to work with
these so that they can offer there services to
patients in effective manner.
Other professionals-
Workers from other agencies or organisations
There refers to those agencies or organisation
who come at hospital for inspection. It is
important for Eleanor Healthcare Group to
work with them so they will insure services
and facilities are effective. By this goodwill of
hospital will increase.
Professional Advocates It refers to a person who is not directly linked
with hospital they can be CEO, director etc.
respective company has to work with them so
they can operate there functions in effective
manner.
Independent visitors These are those individual who are
professional and give advice to service users
(Doel and Marsh, 2017). Respective company
has to develop and maintain relationship with
them so they they can provide effective advice
when needed.
Others -
Individuals (service users)
It is essential for company to work with
services users because these are the one who
consume services and facilities of hospital.

Children and young people It is essential for respective hospital to work
with these peoples so that they inform them
about patient's condition.
Families Eleanor Healthcare Group work with them to
inform timing to meet patients and inform
them about condition of service user.
Carers Hospital has to work with them so that they
inform then about condition of patients and
about medicines. So that they stay and take
care of them.
Friends of the individual This are those who come to meet patients and
doctor work with them to inform about
condition of service users.
Independent Advocates These are those who advice service users but
they are not professionals. Respective
company work with them in order to inform
them about right and appropriate things which
patients should follow.
1.4 How to overcome barriers to partnership working
When two or more than two individuals are working together in partnership they face
various issues and problems which is come up as barriers in business operations (Cook, Krishnan
and Rashidi, 2013). Then accordingly management of organizations develop and create strategies
and plans accordingly to overcome respective barriers. Some major ways which Eleanor
Healthcare Group can adopt are mentioned below:-
 Respective company and an other partner company will more focus and emphasis on
building good as well as quality relationship which is based on trust.
 They they will maintain and develop effective working relationship so that both of them
able to conduct business operations in appropriate manner.
 They develop and share training and workforce improvement according to situation and
requirement which help in effective conducting of operations.

 Both the companies provide appropriate informations and data which is necessary to
operate business functions (Goran and Mullen-Fortino, 2012).
2.1Explain own role and responsibilities in working with colleagues
At Eleanor Healthcare Group my designation is HR and Admin leader in this I have to
made contact and communication with all other staff of health care centre . Other staffs such as
doctors, nurses, ward boy, care takers, cleaning staffs and many more. I conduct various roles
and responsibilities when I am working with my colleagues, some major of them are explain
below:-
 I do evaluation and monitoring other colleagues role and responsibilities which help me
in resolving there issues and problems.
 I Provide all necessary and important informations as well as data which help my
colleagues in operating woks in appropriate and effective manner.
 I also do coordination among all my colleagues so that I am able to provide them
appropriate resources in effective and appropriate manner.
 I also design or develop training and development session according to my colleagues
requirement so that they perform in proper way. Along with this according to requirement
I do hiring or recruitment.
3.1Explain own role and responsibilities in working with other professionals
When I am working with professional at Eleanor Healthcare Group I perform several role
and responsibilities so that I and other professional staff will conduct as well as accomplish work
in effective and appropriate manner. Some major role and responsibilities which conduct by me
in order to work with respective company professional are mentioned below:-
 It is my role and responsibilities to communicate in effective manner with professionals
so that I can build trust and confidence in relationship.
 Along with this its my role and responsibility to plan and implement this ineffective
manner so that Eleanor Healthcare Group professionals conduct there work in
appropriate way.
 I must do effective communication by using plain as well as professional language so
that they both of us can understand issues and works in proper manner.

 It is my responsibilities to provide appropriate and necessary informations and data on
regular basis so that respective company professional able to conduct there work in
effective way.
4.2 Describe how you have developed procedures for effective working relationships with others
When I will work with others I will develop and adopt various activities which help me in
conducting or developing work relationship with other. By this my company and I both able to
attain goal and objective in effective manner. Some procedures are mentioned below:-
 Develop trust: To conduct effective working relation I will develop trust among
employees or staffs (How to Build Effective Working Relationships, 2019). For this I
will develop confidence among staff not do gossips with them. Along with this to
develop effective working relationship with other I will understand and fulfil all promises
and requirement.
 Work with team: For developing effective working relation I will develop or create
team to conduct work in appropriate manner. I will also appraise and motivate my
colleagues and staff so that they perform there task in proper manner and attain goal.
 Communicate and respect: For developing effective working relationship I will
communicate in effective manner with my colleagues so that they understand task in
proper ways and accomplish it effectively. Along with this I also respect others so they
feel encouraged and connected towards respective company.
PROJECT
1.3 How partnership working delivers better outcomes
Partnership refers to a written agreement which is done between two or more companies
in other to operate business activities jointly and in effective manner (Rueede and Kreutzer,
2015). When companies work in partnership they able to deliver better outcome in all
prospectives. Partnership is beneficial for companies, services users, professions and others.
Explanation of this in context of Eleanor Healthcare Group are mentioned below:-
Outcomes for profession:
 When respective company operate there business in partnership they able to get more
capital and funds due to which they able to pay more to professionals. By which

professionals in Eleanor Healthcare Group like doctors, nurses, surgeons, mangers and
many more.
 Through partnership Eleanor Healthcare Group can also provide effective and appropriate
training and development programmes to there professionals.
Outcomes for services user:
 By combination of two or more companies service uses get benefits in various form like
Eleanor Healthcare Group will use innovate and new technology for operating there
patients.
 Service users also get ambience which is attractive and have all essential facilities.
2.3 Evaluate own working relationship with colleagues
According to me my working relation with colleagues is effective and appropriate
because I communicate with them in effective manner. Which help them and companies in
attaining goal and objectives in appropriate way. Before taking any decision or developing
strategies I communicate and discuss with my colleagues so that they can share there reviews
and suggestions. Which is also helpful for me to operate work and develop strategies in proper
manner while considering views of other. Along with this I respect my colleagues and effectively
communicate all necessary information and data which they required to accomplish work. I also
develop and create training and development programs according to need as well as requirement
of my colleagues.
3.4 Evaluate procedures for working with other professionals
When two organization work with each other they conduct several functions and
activities so that there staffs or professionals conduct work or task in appropriate manner. There
are various procedures which is used by Eleanor Healthcare Group and other companies in order
to develop and maintain effective working environment with professional. Such as they develop
effective understandings with professionals so that they trust on respective company (Thomson
and Stoll, 2017). It is necessary for both partners companies to make appropriate agreement,
share equipments according to requirement, provide all essential information as well as data so
that professionals can get effective working culture. Along with this they also respect
professional and provide training and development programmes according to requirement.

4.1 The importance of working in partnership with others
When two or more companies operate business in partnership it will be beneficial for
other. Like when Eleanor Healthcare Group operate business operations and functions with
others they able to provide more effective and appropriate services to service users or patients.
Services users also get treatments with innovative and new technology machines and equipments
which is more appropriate and effective. Eleanor Healthcare Group also able and other company
also able to hire more efficient professionals who operate and treat there patients in more
effective manner (Hopwood, 2015). By this respective company can offer services and resources
to there services users in more appropriate manner and in cost effective term. Partnership with
companies in health and social care is seems as a beneficial of both companies, professionals and
services users or patients.
4.4 Evaluate the procedures for working by carry out a SWOT analysis of the procedures that
used
For evaluate effectiveness of method which is use by HR and Admin manger of Eleanor
Healthcare Group for developing effective working respective company use SWOT analysis
which is given below:-
Strength Weaknesses
 By developing and trust among staffs
or professionals respective company
conduct work in effective and
appropriate manner.
 When management of Eleanor
Healthcare Group develop team for
conducting work they feel that not
every employees has same behaviour
which is come up as there weaknesses.
Opportunities Threats
 If Eleanor Healthcare Group share or
communicate resources and
information in effective manner they
able to serve there patients or services
users in more appropriate and effective
manner.
 Major threat for Eleanor Healthcare
Group when they operate there business
function in partnership there is chance
of leak of information related to
patients. Due to which services users
can be file legal obligations on

respective company.
CONCLUSION
Form the above discuss point it can be analysis and conclude partnership help a company
in various ways in order to operate business functions and operations in effective manner. There
are various effective features which is required for working in partnership such as trust,
communication and many more. Partnership is seems as important for company, service users
and professionals. But when two or more company come in partnership they face many barriers
and there managers make strategics to overcome it. For conduction effective working relation at
a workplace company adopt various procedures or activities and to check its effectiveness they
can conduct SWOT analysis.

REFRENCES
Books and journals
Oláh, L.S. and Gähler, M., 2014. Gender equality perceptions, division of paid and unpaid work,
and partnership dissolution in Sweden. Social forces. 93(2). pp.571-594.
Pavlova, M.K. and Silbereisen, R.K., 2012. Participation in voluntary organizations and
volunteer work as a compensation for the absence of work or partnership? Evidence
from two German samples of younger and older adults. Journals of Gerontology Series
B: Psychological Sciences and Social Sciences. 67(4). pp.514-524.
Glover, L. and Butler, P., 2012. High‐performance work systems, partnership and the working
lives of HR professionals. Human Resource Management Journal. 22(2). pp.199-215.
Doel, M. and Marsh, P., 2017. Task-centred social work. Routledge.
Cook, D.J., Krishnan, N.C. and Rashidi, P., 2013. Activity discovery and activity recognition: A
new partnership. IEEE transactions on cybernetics. 43(3). pp.820-828.
Goran, S.F. and Mullen-Fortino, M., 2012. Partnership for a healthy work environment tele-
ICU/ICU collaborative. AACN advanced critical care. 23(3). pp.289-301.
Storey, C. and Kocabasoglu-Hillmer, C., 2013. Making partner relationship management
systems work: The role of partnership governance mechanisms. Industrial Marketing
Management. 42(6). pp.862-871.
Rueede, D. and Kreutzer, K., 2015. Legitimation work within a cross-sector social
partnership. Journal of Business Ethics. 128(1). pp.39-58.
Thomson, M. and Stoll, L., 2017. Moving together: a partnership approach to improvement.
In Improvement Through Inspection? (pp. 33-47). Routledge.
Hopwood, N., 2015. Understanding partnership practice in primary health as pedagogic work:
what can Vygotsky’s theory of learning offer?. Australian Journal of Primary
Health. 21(1). pp.9-13.
Hopwood, N., 2015. Understanding partnership practice in primary health as pedagogic work:
what can Vygotsky’s theory of learning offer?. Australian Journal of Primary
Health, 21(1), pp.9-13.
Online
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