Usability of Electronic Health Record System: A Project Analysis

This project focuses on the usability of Electronic Health Record (EHR) systems, addressing the challenges of poor interface design and its impact on healthcare efficiency and patient safety. The project encompasses a comprehensive analysis of EHR usability issues, including the identification of problems stemming from cumbersome interfaces that can lead to user frustration and decreased clinical productivity. It outlines a three-step procedure involving validation, evaluation, and human user performance testing to enhance the safe and effective utilization of EHR systems. The scope of the project includes reviewing and testing EHR user interfaces, designing interfaces based on usability engineering principles, and aims to complete within a defined timeframe and budget. The project also identifies functional requirements like authentication and administrative functions and non-functional requirements such as scalability and security, while proposing solutions like improved system usability, workforce training, and user communication. The expected outcomes include enhanced system usability, successful project completion within budget and time, and the fulfillment of project objectives. The project is supported by a Gantt chart, Work Breakdown Structure (WBS), and a bibliography of relevant research papers.

Topic: Usability of Electronic Health
Record System
Assessment No
Student Name and ID
Student Email

Project Background
 The electronic health record systems are quite
useful in increasing efficiency, improving quality
as well as enhancing user retention and
satisfaction.
 In spite of the advantages, the experts generally
identified number of shortcoming that is mainly
associated with the adoption and meaningful
utilization of the system
 Poor usability of the electronic health record
system inhibits proper utilization of the system

Motivation for the project
 The motivation for the project is to analyze the
potential impact of usability issues of electronic
health record system and to determine
systematic steps.
 The project mainly includes three step
procedures that mainly incorporate validation
procedure as well as evaluation for designing
human user performance testing as well as for
designing evaluation.
 The procedure mainly focused on enhancing
safe utilization of electronic health record
system for increasing the ease of EHR
utilization.

Problem statement
 Poor usability of electronic health record
system generally helps in inhibiting proper
utilization of the system and in some
extreme cases it can put the patients in
danger.
 Due to poor as well as cumbersome design
of the interfaces, the users got frustrated
which can impact patient health care in a
negative way.
 Improper usability helps in decreasing
clinical productivity, as well assists in
enhancing error rate.

Scope of the project
In scope: In scope of the project include:
 Reviewing user interfaces of electronic health
record system
 Testing user interface of electronic health
record system
 Designing user interface as per the usability
engineering principles
 Completion of project within 4 months
 Completion of project within $44,664

Scope of the project Contd.
Out-scope: Out-scope of the project includes:
 Project stakeholder involved with the
project are not elaborated
 Assumptions associated with the project is
not done

Project objectives
The objectives of the project are as follows:
 To review the user interface of electronic
health record system
 To test the user interface of the electronic
health record system
 To design a user interface as per the usability
engineering principles

Detailed project requirements
The project requirement is mainly divided
into functional and non functional
requirement.
 Functional requirement
 Non-functional requirement
Project requirement
Functional
requirement
Non-functional
requirement

Detailed project requirements Contd.
The functional requirements of the
project are as follows:
 Authentication
 Administrative functions
 Historical data Functional
requireme
nt
Authentic
ation
Administr
ative
functions
Historical
data

Detailed project requirements Contd.
The non-functional requirements of the
project are as follows:
 Scalability
 Security
 Manageability
 Usability
Non-
functional
requireme
nt
Scalability
Security
Manageab
ility
Usability

Identification of alternative solutions
In order to use Electronic health record
system safely and for enhancing the ease
of use for the users following solutions
need to be followed:
 Authentication
 Improving usability of the system
 Workforce education and training
 Communication with users
Alternativ
e Solution
Authentic
ation
Communi
cation
Improvin
g usability
Training

Expected Outcomes
 The expected outcomes are as follows:
 Enhance usability of the system
 Successful completion of the project within the assumed budget and time
 Meeting objectives of the project