Elite Education BSBADM502: Manage Meetings Assessment, Term 3, 2019

This document presents a completed assignment for the BSBADM502 unit, focusing on managing meetings. The assignment includes two tasks: an observation/demonstration of conducting a meeting and short answer questions. The first task requires the candidate to demonstrate skills in preparing for, conducting, and following up on two meetings, providing detailed agendas and minutes for each. The first meeting addresses strategic information system planning, covering agenda items, participant roles, and action items. The second meeting focuses on evaluating the performance of a new strategy. The second task involves answering questions with practical examples. The assessment adheres to the principles of fairness, flexibility, validity, and reliability, as outlined by the Australian Standards Quality Assurance (ASQA).

Module 1
Term and Year: Term 3 2019
Qualification : BSB50215 Diploma of Business
Unit Code: BSBADM502
Unit Title: Manage meetings
Assessment :
Task 1 Observation/ demonstration – conducting a meeting
Task 2 Short questions
Student Name:
Student ID No:
Assessor’s Name:
Student Declaration: I declare that this work has been completed by me honestly and with integrity. I understand that the Elite
Education Vocation Institute’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these
assessment tasks.
Student Name:
Student Signature: Date:
Assessment submission (new) requirements
Please save this file as PDF format (include your name to the filename) before uploading onto Moodle.
Assessment deadlines penalty
It is expected that unless a simple extension, special consideration or disability services adjustment has been granted, candidates
will submit all assessments for a unit of study on the specified due date. If the assessment is completed or submitted within the
period of extension, no academic penalty will be applied to that piece of assessment.
If an extension is either not sought, not granted or is granted but work is submitted after the extended due date, the late submission
of assessment will result in a late penalty fee. For further information, please refer to the Assessment Policy.
Assessment/evidence gathering conditions
Each assessment component is recorded as either Satisfactory (S) or Not Yet Satisfactory (NYS). A student can only achieve
competence when all assessment components listed under procedures and specifications of the assessment section are
Satisfactory. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYS is
eligible for re-assessment. Should the student fail to submit the assessment, a result outcome of Did Not Submit (DNS) will be
recorded.
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Principles of Assessment
Based on Clauses 1.8 – 1.12 from the Australian Standards Quality Assurance’s (ASQA) Standards for Registered Training
Organizations (RTO) 2015, the learner would be assessed based on the following principles:
Fairness - (1) the individual learner’s needs are considered in the assessment process, (2) where appropriate, reasonable
adjustments are applied by the RTO to take into account the individual leaner’s needs and, (3) the RTO informs the
leaner about the assessment process, and provides the learner with the opportunity to challenge the result of the
assessment and be reassessed if necessary.
Flexibility – assessment is flexible to the individual learner by; (1) reflecting the learner’s needs, (2) assessing competencies held
by the learner no matter how or where they have been acquired and, (3) the unit of competency and associated
assessment requirements, and the individual.
Validity – (1) requires that assessment against the unit/s of competency and the associated assessment requirements covers the
broad range of skills and knowledge, (2) assessment of knowledge and skills is integrated with their practical
application, (3) assessment to be based on evidence that demonstrates that a leaner could demonstrate these skills
and knowledge in other similar situations and, (4) judgement of competence is based on evidence of learner
performance that is aligned to the unit/s of competency and associated assessment requirements.
Reliability – evidence presented for assessment is consistently interpreted and assessment results are comparable irrespective of
the assessor conducting the assessment
Rules of Evidence
Validity – the assessor is assured that the learner has the skills, knowledge and attributes, as described in the module of unit of
competency and associated assessment requirements.
Sufficiency – the assessor is assured that the quality, quantity and relevance of the assessment evidence enables a judgement to
be made of a learner’s competency.
Authenticity – the assessor is assured that the evidence presented for assessment is the learner’s own work. This would mean that
any form of plagiarism or copying of other’s work may not be permitted and would be deemed strictly as a ‘Not Yet
Competent’ grading.
Currency – the assessor is assured that the assessment evidence demonstrates current competency. This requires the
assessment evidence to be from the present or the very recent past.
Resources required for this Assessment
 All documents must be created using Microsoft Office suites i.e., MS Word, Excel, PowerPoint
 Upon completion, ensure that you have completed your coversheet details, i.e. your name, student ID and signature. If these
details are not present, the assessment would need to be resubmitted again.
 The document is then required to be converted to PDF and uploaded to the student learning management system for
assessment.
 Refer the notes on eLearning to answer the tasks or any additional material will be provided by Trainer.
Instructions for Students
Please read the following instructions carefully
 This assessment is to be completed according to the instructions given by your assessor.
 Students are allowed to take this assessment home.
 Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided
with feedback on your work within 2 weeks of the assessment due date.
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 Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will
be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.
 If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
 Please refer to the College re-assessment and re-enrolment policy for more information.
Procedures and Specifications of the Assessment
Task 1
Candidates are to demonstrate the skills and knowledge necessary to prepare for a meeting in accordance with organisational
requirements. There are 4 sections:
 Preparation
 Conducting the first meeting
 Following up
 Conducting the follow-up meeting
 Please read the following instructions carefully
This assessment is to be completed according to the instructions given by your assessor.
 Students are allowed to take this assessment home.
 Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided
with feedback on your work within 2 weeks of the assessment due date.
 Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will
be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.
 If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
 Please refer to the College re-assessment and re-enrolment policy for more information.
Task 2
Please read the following questions carefully and provide an appropriate answer that is sufficient to include a practical example in
your discussion.
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Task 1
For this assessment, you will be observed by your trainer in preparing for, conducting and following up on two (2)
meetings, with at least two (2) participants.
Demonstration/ observation checklist
Candidate’s name
Assessor’s name
Work activity Meeting
Date
A. PREPARATION
In your preparation, you are to ensure that:
• Purpose of meeting is clarified and the agenda developed in line with stated purpose
• The style and structure of the meeting is appropriate to the meeting’s purpose
• Meeting participants are identified and notified in accordance with organisational procedures
• Meeting arrangements are confirmed in accordance with requirements of meeting
• Meeting papers are dispatched to participants within designated timelines
FIRST MEETING AGENDA
Meeting name Strategic Information System Planning
Date of meeting (DD/MM/YY) 25. December. 2019 Time 10:30 am
Meeting facilitator Operation Manager Location Conference Room 202
1. Meeting objective
The meeting objective is to plan and develop strategic Information System Planning in order to execute proper analysis of
budgeting staff usage and improvement in the required resources. For the American Health Information Management Association
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2. Attendees
Name Department/ division Email
Dr. Fredrick Boss Managing Director of
Medical service [e-mail]
Dr. Ray White Health Service
Administration ray. [e-mail]
Paul Green IT professional trainer [e-mail]
Ross Perry Health Support Manager [e-mail]
3. Meeting agenda
Topic Owner Time
Introduction about the purpose of the meeting Managing director 10:45 AM
Addressing the issue Health care department
(Assistant Secretary) 11:10 AM
Speech on what ought to be done IT trainer 11:20 AM
How to overcome the staff issue Operation manager 11:35 AM
Break Meeting facilitator 12:00 AM
Legislative and board priorities Operation manager 12:15 AM
Next meeting agenda It trainer 12: 20 AM
Adjourn 12:30 AM
4. Pre-work/ preparation (documents/ handouts to bring, reading material, etc.)
Description Prepared by
Briefly addressing the concerned issue Managing director
Identifying the key areas of improvement and current state of the system
The IT professional explaining about the professional opinion and enhancement strategy.
Health care IT support
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B. CONDUCTING THE FIRST MEETING
Whilst conducting your meetings, you are to ensure that:
• Meetings are chaired in accordance with organisational requirements, agreed conventions for the type of meeting and
legal and ethical requirements
• Meetings are conducted to ensure they are focused and time efficient
• Meeting facilitation enables participation, discussion, problem solving and resolution of issues
• Minute taker is briefed on recording meeting notes in accordance with organisational requirements and conventions for
the type of meeting
This will be observed by your assessor during each of your meetings
FIRST MEETING MINUTES
Meeting name Introduction of the issues
Date of meeting (DD/MM/YY) 25.December.2019 Time 10:30 AM
Minutes prepared by Managing Director Location Conference Hall
1. Meeting objective
The objective of the meeting is to introduce the issue related the budgeting issues and staff usage.
2. Attendees
Name Department/ division Email
Individual A Top management Individualagmail.com
Individual B Operation department Individualbgmail.com
Individual C HR department Individualcgmail.com
Individual D IT department Individualdgmail.com
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3. Meeting minutes
Topic Owner Time
Introduction on issues Managing Director 10:45 AM
Investigation of the software IT expert 11:10 AM
Hardware operation of the system IT expert 11:20 AM
Analysing the staff usage and budget and Developing relevant
strategies HR manager 11:35 AM
Tactical Information system plan Operation Manager 12:00 AM
Analysing the health care IT vendors Health care department 12:15 AM
Next meeting agenda Meeting facilitator 12: 20 AM
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Adjourn 12:30 AM
Action items
Action Owner Due date
Introduction of the usage of the staff, identifying the topic and a brief
overview of the member of the meeting, their responsibilities and their
profession and their contribution towards the meeting.
Managing Director 25.Dember.2019
Highlighting the issues, the purpose of the meeting and the particular details
of the agenda by the managing director regarding the budget and a detailed
description on the participants present in the following meeting
Health Service Assistance
Secretary 1.January 2019
Identifying the issue which is reported by the administration and the
feedback received by the employees. Explaining the issue briefly and the
process of the following system and the possible problems occurring in it and
based upon the issues, the issues are identified whether the problem is
caused by equipment of employee.
Director of the Medical
Services 15 January 2019
Presenting the strategies and proper improvement procedures, provided by
the Health IT support and through training the problem can be solved.
Highlighting the key points of the meeting and initiating discussion among
the meeting members.
Health IT Professional 10 February 2019
Next meeting
Date of meeting (DD/MM/YY) 15. February 2019 Time 10:30 am
Meeting objective Performance evaluation of the new program
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C. FOLLOWING UP
• After each meeting, you are to follow up, ensuring that:
• Transcribed meeting notes are checked to ensure they reflect a true and accurate record of the meeting and are
formatted in accordance with organisational procedures and meeting conventions
• Minutes and other follow-up documentation are distributed within designated timelines and stored in accordance
with organisational requirements
• Outcomes of meetings are reported as required, within designated timelines
SECOND MEETING AGENDA
Meeting name Performance of the new strategy
Date of meeting (DD/MM/YY) 15 February 2019 Time 10:30 am
Meeting facilitator Operation Manager Location Conference room 506
1. Meeting objective
The main objective of the meeting is to evaluate the performance of the new strategy in the organization and motivate the
employees.
2. Attendees
Name Department/ division Email
Individual A Human Resource
Manager
Individualagmail.com
Individual B Operation department Individualbgmail.com
Individual C HR department Individualcgmail.com
Individual D IT department Individualdgmail.com
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3. Meeting agenda
Topic Owner Time
Introduction of purpose of the meeting Managing director 10:45 AM
Previous meeting discussion Health care department
(Assistant Secretary) 11:10 AM
Introduction of the relevant members in the meeting IT trainer 11:20 AM
Speech by the information trainer about the new implementation Operation manager 11:35 AM
Performance of the new program Meeting facilitator 12:00 AM
Break Operation manager 12:15 AM
Result from the new strategy It trainer 12: 20 AM
Adjourn 12:30 AM
4. Pre-work/ preparation (documents/ handouts to bring, reading material, etc.)
Description Prepared by
Briefly addressing the purpose of the meeting Managing director
Performance evaluation of the new program Operation manager
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D. CONDUCTING THE FOLLOW-UP MEETING
Whilst conducting your meetings, you are to ensure that:
• Meetings are chaired in accordance with organisational requirements, agreed conventions for the type of meeting and
legal and ethical requirements
• Meetings are conducted to ensure they are focused and time efficient
• Meeting facilitation enables participation, discussion, problem solving and resolution of issues
• Minute taker is briefed on recording meeting notes in accordance with organisational requirements and conventions for
the type of meeting
This will be observed by your assessor during each of your meetings
SECOND MEETING MINUTES
Meeting name Performance evaluation of the new strategy
Date of meeting (DD/MM/YY) 25 February 2019 Time 10:3o am
Minutes prepared by Meeting Facilitator Location Conference room 506
4. Meeting objective
To ensure that the employees are aware of the new implementation of the strategy of system software and their performance after
the implementation
5. Attendees
Name Department/ division Email
Individual A Top management Individualagmail.com
Individual B Operation department Individualbgmail.com
Individual C HR department Individualcgmail.com
Individual D IT department Individualdgmail.com
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6. Meeting minutes
Topic Owner Time
Introduction of purpose of the meeting Managing director 10:45 AM
Previous meeting discussion Health care department
(Assistant Secretary) 11:10 AM
Introduction of the relevant members in the meeting IT trainer 11:20 AM
Speech by the information trainer about the new implementation Operation manager 11:35 AM
Performance of the new program Meeting facilitator 12:00 AM
Break Operation manager 12:15 AM
Result from the new strategy It trainer 12: 20 AM
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