Analysis of ELMS Management System: AlAin Municipality Case Study

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This report analyzes the Electronics Lands Management System (ELMS) implemented by AlAin Municipality (AAM) to automate land and property processes. The report highlights the shift from manual to electronic processing, emphasizing improvements in customer satisfaction through streamlined transactions and document scanning. The implementation of a Management Information System (MIS) allows for efficient data handling, e-archiving, and reduced paper usage, resulting in reengineered services and performance evaluations. The system also offers enhanced data security and error checking. While the report acknowledges potential disadvantages such as data duplication and inflexibility in system upgrades, it emphasizes the importance of employee training and system updates for long-term success. The study stresses the value of a clear MIS strategy for effective decision-making and organizational performance. The report concludes by advocating for the expansion of MIS and the creation of a supportive team to ensure the system's accuracy and effectiveness.
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ELECTRONICS LANDS MANAGEMENT SYSTEM
The report details about the case of AlAin
Municipality (AAM) which released the plan of the
ELMS management system for the process of
automation of the lands and the properties. It also
worked on the manual processing as well as the
electronic processing. The electronic system has been
effective for the customer satisfaction where there is
easy processing of the transactions as well. (Iyengar et
al, 2015). The concept of management information
system is based on providing the right kind of
information that is required to manage the company in
an effective manner. With this, the AAM will also be
able to work on the easy scanning of the customer
documents which will decrease the time of checking the
customer files. The electronic approval authority also
tends to reduce the customer time with the ability to
track the flow of work for the approval. The standards
are set to record the information of the customer,
electronically. (Laudon & Laudon, 2016).
MIS will be able to work on handling the
information sharing by easy authorization and e-
archiving to file the documents as well. The reduced
usage of paper with the reduced number of staff will be
helpful for the outsourcing company as well. The AAM
with MIS has been able to work over the reengineering
of the services with revaluation of the staff and KPI
which depends on the transactions that proceeds
depending upon the reports and statistics. The system of
MIS can be utilized to change the data into information
used for the decision making (Wu et al, 2015).
The system (ELMs) provides an extra element
of safety in the system. As per the analysis, there are
reduced complaints of the customer, where the manager
works on the evaluation of the performance. The
organisation need to work over the training of the
employees with updating all the data in the documents,
with reduced staff. Here, the updates are depending upon
the documents which depend on the information of the
customer. The documents are mainly related to the
ownership of the land and so there is a need of a proper
approval. This will help in easily updating and keeping a
proper record of the people in the computer with
improved accuracy as well. The project also has a
possibility to allow the MIS systems to check the errors
before they are allowed at the customer level. (Al-
Mamary et al, 2013).
The disadvantages are related to the update of
the information where the customer is immigrated to the
previous database where the information could be wrong
in the previous case. Hence, there is a possibility of the
duplicity of the data as well. Hence, there is a delay in
the system upgrade which leads to the change in the
rules and the regulations as well, where the inflexibility
in the system could lead to the different complications
and the errors. There are delay responding to the errors
as well. In addition to teaching one must learn the
system work process as per the needs (Al-Mamary et al,
2013).
MIS is highly distinct from the normal
information system and used to evaluate other IS that are
applied in various operational level function in the
company. MIS is actually a more planned system of
different collection, storage, processing as well as
dissemination of data in the kind of information which is
required to carry the management operations (Stair &
Reynolds, 2013).
ELMS can work over the low ability using technology
for the employees and work over the improvement of the
system structure as well.
To gain success in long run, the MIS system
which is designed for companies, management and other
technical factors. For ELMS, there is a possibility to
work on creating the team with updating the customer
files. This will help in improving the accuracy of the
system as well. Along with this, there is a need to work
on properly educating the employees and helping them
to learn on the system. The study must motivate the
company to be part of increasing the MIS and make an
effective contribution in the system level design (Chang
& Lin, 2015).
To get an ideal flow of data which is right for
MIS is highly in demand right now. Therefore, it is
crucial to have a clarity on MIS which is followed in a
company at every level of management to take right
decisions. A MIS also collects as well as process
information and helps in providing the assistance in
decision making, execution, planning and control
(Chang & Lin, 2015).
SOURCES
Al-Mamary, Y. H., Shamsuddin, A., & Abdul Hamid, N. A.
(2013). The impact of management information systems
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Iyengar, K., Sweeney, J. R., & Montealegre, R. (2015).
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Laudon, K. C., & Laudon, J. P. (2016). Management
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Wu, S. P. J., Straub, D. W., & Liang, T. P. (2015). How
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