This report provides an overview of emergency services, focusing on legislation, responsibilities during incidents, and planning strategies. It begins by outlining current legislation and policies, including the Policing and Crime Act 2017, Fire and Service Rescue Act 2004, Health Act 2006, and Civil Contingency Act 2004, detailing their roles and responsibilities in emergency situations. The report then explores the responsibilities of various entities during emergency incidents, such as JESIP, fire authorities, and ambulance services. Furthermore, it examines the roles of public service agencies, including fire services, police services, ambulance services, and local government, during major incidents. The report also covers the planning steps involved in responding to major incidents, including identification, investigation, recovery, and follow-up. The report uses the Flood of January 2005 in Carlisle, North England as a case study. Finally, the report includes references to relevant books and journals.