Digital Transformation Analysis: Emerging Technologies in Toyota

This report, prepared for the MIS712 course, analyzes the digital transformation of Toyota, focusing on the implementation and impact of three key emerging technologies: Artificial Intelligence (AI), Robotics, and Cloud Computing. The report begins with an executive summary highlighting the role of these technologies in enhancing Toyota's competitiveness. The introduction emphasizes the transformative potential of AI, Robotics, and Cloud computing, particularly in manufacturing and management departments. The discussion section delves into each technology, providing specific examples of their applications within Toyota, such as AI for fault detection and autonomous driving features, robots in manufacturing processes, and cloud computing for secure data storage. The report explores the positive impacts of these technologies, including increased efficiency, automation, cost reduction, and improved employee satisfaction. The conclusion reiterates the importance of these technologies in driving organizational performance and competitive advantage. The report includes a bibliography of cited sources and an appendix with a graph illustrating the impact of robotics on efficiency.

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Managing Digital Transformation
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The use of Artificial Intelligence, Robotics and Cloud computing technologies in
Toyota Company
Executive Summary
Technology has been able to take a better part of different modern organizations where
most of them are currently working hard towards implementing the presently emerging
technologies that will give them an opportunity of becoming more competitive. Artificial
intelligence is one dominant technology that has between used by Toyota Company. The
technique entails the simulation of human intelligence within a given machine that is always
programmed to be in a position of thinking like humans. Robotics is the designing and operating
various processes through the use of Robots. Cloud computing, on the other hand, is the use of a
combination of multiple remote servers that are always hosted on the internet to store, manage,
and even processing vast amounts of data. These emerging technologies have much helped
Toyota in several ways ranging from Ease in operations, automation of various processes, and
also appropriate and secure storage of essential data.
Introduction
These emerging technologies are known to be associated with high levels of
transformative potentials where each one of them is capable of providing Toyota Company with
an opportunity of achieving a specific combination of various goals. The manufacturing
department has been able to benefit a lot from both Artificial Intelligence technology, together
with Robotics technology (Burggräf et al., 2017). As a result, there is a vast range of Robots
within the department that have made operations to be much easier most, so when it comes to the
assembling of essential motor vehicle parts like the engines. One the other hand, the use of

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artificial intelligence as a currently emerging mode of technology has made Toyota transform its
operations, services together with products to a high-tech level that entirely relies on
technological innovations most so in the kind of vehicles that they have been able to manufacture
in the last three years. At the same time, cloud computing has positively impacted o the
management department, where the technology has provided an easy and secure way of storing
data (D’antonio et al., 2016). Through this mode of data storage that has impacted positively on
the department, they don't have to worry more about data manipulation, the loss of data, or even
data access by unauthorized parties either from the internal or external part of the organization.
Toyota Company has been able to scale up a vast range of its manufacturing operations from a
point where a better part of the job was carried out through human operations to a modern and
high-tech stage where a better part of these operations have been replaced by the emerging
technologies most so the artificial intelligence technologies and the Robotics which have greatly
changed the way things are being done (Akcil, Altinay and Altinay, 2016).
Discussion
Artificial intelligence technology
Artificial Intelligence generally entails the use of a digital computer, which is always
programmed in different ways for them to carry out specific tasks that are majorly meant for
humans. Initially, the Toyota Company used to detect faults in the products that they
manufactured by mostly relying on what humans were able to detect. At some point, this proved
to be difficult since there were some problems that were not easy to detect, and also the
emergence of errors at some point caused a lot of worries (Winkelhake, Winkelhake, and
Schilgerius, 2018). Soon after the introduction of artificial intelligence technology with the

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company, it greatly streamlined the performance of these processes most so in the manufacturing
sector through an increased level of accuracy and early detection of faults that are likely to
merged thus being able to prevent the occurrence of these faults within the shortest time possible.
In the past two years, Toyota has also been working hard to come up with modern vehicles with
artificial intelligence technologies fitted in them (Ilieva and Karaatanassov, 2016). This
technology is designed to help the car to slow down automatically without the application of the
braking system during the occurrence of various emergencies on the road. As a result, it has been
able to come up with various impacts (Danjou et al., 2016). One of the major positive impacts
that AI technology has brought to Toyota Company is the ability to scale up various efficiencies
within the boundaries of the organization. When artificial intelligence takes a vast range of
repetitive tasks that might also appear to be risky, it goes an extra mile to free up a better
percentage of the entire workforce to perform duties that they are adequately equipped for-Tasks
that that entails a lot of creativity together with empathy (Sebastian et al., 2017). As a result, this
technology has freed various employees form doing specific duties that are engaging, thus
increasing high levels of happiness and job satisfaction. It has also helped the organization to
reduce its operating costs with a better percentage where a good amount of money has been
saved over the past years as a result of better monitoring capabilities that have been brought on
board by the emerging technology (Dhany and Bandung, 2016).
Robotics
Initially, before Robotics was implemented in Toyota Company, most so in the
manufacturing sector, a lot of work that was done in this sector-major depended on human labor,
which required a lot of effort and energy (Kanama, 2017).. Right after the company implemented
the use of Robotics due to high levels of modern innovation, quite several things we're able to

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change in the organization's environment. Within the manufacturing sector, robots have been
programmed to adequately collaborate with the human employees, where they have gone the
extra mile to self-navigate a vast range of autonomous vehicles. Interestingly, they have been
able to carry out this mode of operation freely without the help of any beacons or even magnets
that guild them at various angles (Vugec, Spremić, and Bach, 2018). One primary responsibility
that is given to these robots under such processes within the Toyota manufacturing sector is to be
able to shift various goods between different stations. On the other hand, the robots are also used
in the handling of specific dangerous tasks that are likely to put the life of humans at risk.
Through this strategic use of emerging technology, the organization has been in a position of
taking care of the employees' lives at any given time, thus promoting high levels of motivation in
terms of handling different operations (Brusakova, 2016)..
Cloud Computing
Initially, before cloud computing emerged, Toyota used to store most of its data in
various written documents together with computers. In as much as these modes of data storage
appeared to be very reliable on most occasions, there was one major worry about the loss of data.
Computer failure and hacking posed a lot of threats to the organization's data since by them
taking place was a clear indication that the organization was to lose vast amounts of data without
making an efficient recovery (de la Cierva Carballo, 2016). The introduction of cloud computing
within the organization's management sector acted as a game-changer since they never had to
develop worries anymore. Through cloud computing technology, Toyota has been able to come
up with a network of different types of remote servers that are hosted explicitly on the internet
platform with the intention of storing, managing, and even processing large amounts of data.
This means that, in case of system failure from the organization's computers, they will still be

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able to gain access to their data through the use of other devices. One major impact that this
emerging technology has brought on board is that it has scaled up high levels of security as far as
storage of organization data is concerned. Again, the implementation of this technology is a clear
indication that there is no need to buy servers anymore or even updating various applications
together with operating systems. Any organization that puts a lot of effort into the running and
also securing services that are related to cloud computing is likely to develop better skills
together with more experienced staff compared to the organizations that are not able to make
good use of the technology. As a result, the services that are attached to cloud computing are
capable of delivering a secure and sufficient type of service that is normally directed to the end-
users.
Conclusion
Different types of emerging technologies such as Artificial intelligence, Robotics, and
even Cloud computing have been able to develop the potential of affecting a work environment
together with various employees attached to the work environment. Moreover, the degree and
speeds of impact majorly depend on a huge amount of development that is associated with the
technologies themselves together with the readiness of every organization to take them into
consideration. A good percentage of the currently emerging technologies will be able to
positively contribute towards an organization's performance by going as far as determining its
competitive advantage that is taking likely to occur across different market platforms. Many
organizations have also been transformed from a manual system of operation to a more efficient
and organized mode of operation that is major being controlled through the use of various

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computer-related programs. Indeed, the technologies have acted as a stepping stone for the
organizations by taking them to higher levels, which could never be imagined.

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Bibliography
Akcil, U., Altinay, Z. and Altinay, F., 2016. Assessing the effects of managers in the digital age
on the management process of digital citizenship roles. The Anthropologist, 23(1-2), pp.209-217.
Brusakova, I., 2016. Cognitive technologies of information managements of business processes
of the digital enterprises. Int. Journ. IJAIST, 45(45).
Burggräf, P., Dannapfel, M., Voet, H., Bök, P.B., Uelpenich, J. and Hoppe, J., 2017. Digital
Transformation of Lean Production: Systematic Approach for the Determination of Digitally
Pervasive Value Chains. IInternational Journal of Social, Behavioral, Educational, Economic,
Business and Industrial Engineering, 11(10), pp.7373-7380.
Dhany, T. and Bandung, Y., 2016, October. Design of digital asset management system for
broadcasting organizations: A case study of public broadcasting TVRI. In 2016 International
Conference on Information Technology Systems and Innovation (ICITSI) (pp. 1-6)
D’antonio, G., Bedolla, J.S., Rustamov, A., Lombardi, F. and Chiabert, P., 2016, July. The role
of manufacturing execution systems in supporting lean manufacturing. In IFIP International
Conference on Product Lifecycle Management (pp. 206-214).
Danjou, C., Le Duigou, J., Bosch, M. and Eynard, B., 2016, July. PLM-Based Approach for
Integration of Product Safety in Lean Development. In IFIP International Conference on
Product Lifecycle Management (pp. 193-205)
de la Cierva Carballo, B., 2016. A general overview of global trends affecting Marketing
Agencies worldwide in the XXI century, with special focus to the concept of Digital
Transformation tendencies. International conference of business management (112-674)

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Ilieva, M. and Karaatanassov, K., VMware Inc, 2016. Extensible multi-tenant cloud-management
system and methods for extending functionalities and services provided by a multi-tenant cloud-
managment system. U.S. Patent 9,356,962.
Kanama, D., 2017. Manufacturing Transformation toward Mass Customization and
Personalization in the Traditional Food Industry. Digital Transformation in Smart
Manufacturing (345-518)
Sebastian, I., Ross, J., Beath, C., Mocker, M., Moloney, K. and Fonstad, N., 2017. How big old
companies navigate digital transformation.Digital technology evolution (115-815)
Vugec, D.S., Spremić, M. and Bach, M.P., 2018. Integrating Digital Transformation Strategies
into Firms: Values, Routes and Best Practice Examples. In Management and Technological
Challenges in the Digital Age (pp. 119-140).
Winkelhake, U., Winkelhake and Schilgerius, 2018. Digital Transformation of the Automotive
Industry. Springer International Publishing AG.

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Appendix
Appendix 1: How robotics has been able to scale up Toyota’s efficiency in the last four
years
Obtained from: Dhany and Bandung (2016)
From the graph, it is clear that the implementation of robotics as a form of currently
emerging technology has contributed significantly towards Toyota's success since it has done
work to become more comfortable by replacing various human duties with machines.
Interestingly, one significant impact that this emerging technology has been able to bring within
the operating boundaries of Toyota Company is that it has been able to profoundly accelerate
different operations that are being carried out within the manufacturing sector thereby making
sure that a variety of business processes are well transformed according to what is expected by
the management team. Moreover, the technology has also been in a position of acting as an
additional employee within the supply chain system where it has been able to perform various
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tasks between the information technology system and various back-office functions to carry out
specific types of repetitive tasks. Some of these tasks majorly include the processing of various
invoices together with purchase management order, which is being carried out within the shortest
time possible